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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,891

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,049
4
34,790
3
5,776
2
1,779
1
1,497

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Showing all 807 Air Force service member home purchase loan reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

carrie and lauren were great but we were over a week late to closing which all could have been avoided. not blaming carie or lauren but there should be a checklist of things that needed to be done. overall experience was not to good but carrie and lauren were great amazing customer service.

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from Raymond M.

Veterans United is very efficient and personable! You will love the experience of working with Veterans United. Take the plunge and buy a home!!!

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

If you are thinking of using Veterans United for your VA loan you have gone to the right place. The staff are very professional, knowledgeable and will make the experience very positive. I had a lot of reservation about going VA or conventional and they answered all of my questions and made me feel comfortable every step of the way. All of my questions were answered and they reached out to me all hours of the day, night and weekend whenever I needed them.

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to any veteran looking to take the next step towards home ownership. Knowledgeable and very pleasant to work with. They have a 5 star team.

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

The team at United Veterans went beyond the call for our loan needs. Excellent people. Knew their stuff and proved it ! What a blessing ! Thank you for the great experience and for never giving up on us. You’ve truly made our dream come true.

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

3.5 out of 5 Stars

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
Photo submission from Carl B.

If you are in need of a home loan that is hassle free and easy, then Mike Mange and his team are the people to contact. I can't thank them enough for the outstanding job they did for my wife and I. I highly recommend them.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

The loan team was very knowledgeable and professional. They made the loan process very easy to accomplish and easy to understand. Any documents you needed to review were easily accessible online and paperwork you had to wet sign arrived on overnight mail. Great company and loan team. Very pleased!

Loan Officer: Andrea Rice

NMLS# 1123296

4 out of 5 Stars
Would Recommend

I'd RECOMMEND Veterans United.It's my 3rd home purchase and most memorable.Never as easy as I'd like but could have been more difficult.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Edward Kim

NMLS# 1838562

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

if you want to buy a house with no worries and stress. please reach out and ask for Doug Lippman. He knows how to get you prepared for the journey, helps you along the way and makes sure you are the number one priority.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

I will 100% recommend Veteran's United to all my military friends. Literally the simplest and easiest experience possible.

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
 

I didn't think it was possible but now I have a brand new home for my family and I couldn't have done it without Veterans United Home Loans.

Loan Officer: Carter Arey

NMLS# 1407055

2.5 out of 5 Stars
Would Recommend

It says this comment is for other users of the service so let me say this. Treat the entire process like you are the only one who cares about the timelines and outcome because at the end of the day that is the case. They will get the job done but they will take no extra effort to meet deatlines and may not inform you that requisite items are overdue until it is far to late for you to do anything about it. Stay on top of them, insist on daily updates even when it seems there is nothing to update. At the last minute they informed me of multiple items they were missing of which I was not aware because they were not items I needed to provide. However since they lacked the initiative to follow up with the responsible parties the items went late and pushed back our closing. Had I been aware of the items I would have pursued them myself to ensure none of them had gone late.

Response from Veterans United

We appreciate the advice you shared, James. We're very sorry if you did not feel like we cared as much about your home purchase as you did. Our customer service is the foundation of what we do, and we care about each and every one of our Veterans. Your home purchase will be reviewed to look for ways we can step up our service going forward.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

2.5 out of 5 Stars
Would Recommend

Be prepared to fill out lots and lots of paperwork and upload lot and lots of documents. Also,you will pay thousands of dollars in fees just to get the loan.

Response from Veterans United

Barbara, thank you for the advice you've shared for other Veterans. VA loans do require some documents that other loan types do not require, but the benefits of the VA loan typically outweigh the additional documentation for most Veterans. Our Client Advocate team is happy to discuss any aspects of your home purchase with you.

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Connell

NMLS# 1483292

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See all 167,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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