The loan team we had at Veterans United Home Loans was the absolute best. They were knowledgeable, experienced, and efficient. Additionally they cared about us as individuals. Never did we feel like just another loan. Business dealings are difficult enough and having Veterans United Home Loans and our loan team made all the difference!
The experience was very good. A lot had changed since the last time we purchased a home. VU made the application process much easier than we thought.
The rates are great but the process is stressful with loan officers that don’t communicate.
Response from Veterans United
Derrick, we're sorry for any stress caused on our part during your recent refinance. We know how important it is to be available for our Veterans during this time, and timely communication is something we consistently strive for. We appreciate your feedback and hope you enjoy the benefits of your refinance.
I'm not sure it could have been any easier or gone any smoother than it did with Veterans United!
I cannot tell you how gratifying it was working with your team of professionals. When our realtor suggested you for handling our VA loan,, we immediately knew that you were the team of individuals we were looking for on our first meeting with Cal. We realize in this world of 'hurry up and wait' that often times things can get missed, but Cal never missed a beat. Every question we had was answered with immediacy and politeness as soon as he possibly could. Now that's customer service and we appreciate it!! :) THNX!!! Dennis Griffith
VeteransUnited...what can I say other than WOW!!! They were great to work with and made the home buying experience for us so easy. Although we had purchased houses in the past, they made it so easy with the MyVet portal. It had all the information needed and was easy to upload documents when asked for them. This by far was the smoothest home buying experience we've had between the 3 home we have purchased previously. I cannot thank them enough for the assistance and helpful demeanor of all the employees especially my loan/purchase team! We would, hands down, use VeteransUnited again if the time comes in the future. Thanks again for making the home buying process so easy! Joe and Megan V.
The process very quick and painless. my former mortgage lender was slow and confusing. Veterans was clear and concise.
Veterans United turned an otherwise stressful experience into an incredible and fulfilling journey; I can't thank them enough for the help they have provided me.