Veterans united was very helpful in my homebuying experience. As a first time home buyer I was extremely nervous and at multiple times during the process I wanted to not go through with it. Veterans united helped give me a sense of security. Now me and my family are proud home owners.
Veterans United was an excellent choice for working with my financing on my new home. I would recommend them to any service member for home financing.
By far an exceptional company to deal with.
I like that they personalized a gift for our family.
Overall I am happy with our VA home loan. My husband and I, are not very happy with the loan officer and the loan processor.
Contact and communication was very good.
Kat was the most rude spiteful person I've ever had the displeasure of dealing with and had it not been for her I would have given perfect scores across the board. Zach is a kind and knowledgeable worker who was great to work with so my scores are fully a reflection on Kat Simons. She needs lessons on how to deal with people, not be condescending and or spiteful.
Response from Veterans United
Daniel, a member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
The prompt responses and in depth knowledge of home buying made working with Veterans United easy and pleasurable.