Veterans United has given my family an opportunity to move forward to the future.
There team of personnel are courteous, professional and will work hard to help move you to a better standard of living, which in my book is very important to my household.
Veterans United gives the most pleasant home buying experience possible. From their friendly staff to the online loan process, it felt like they were there for every step.
I would recommend all veterans use local brokers that they can talk to in person. Our comm's were less than satisfactory much of the time.
Response from Veterans United
Hi Steve, thank you for bringing this to our attention. We apologize that communication was not a stronger part of your experience, and we will continue to strive for better. Veterans United does have local branches set up to meet with you face to face if they are in your area. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
I have tried other home loan places like USAA and quicken loans but the professionalism and job knowledge was amazing. My loan team was always avaible to answer my questions any time of night. They treat you like you are there only client, which is an amazing feeling. The title company absolute title were very organized. Very nice honest everyday people. No stuffy shirts. If you want an amazing experience I would check out Veterans united. Thank you Roland M from New Hampshire
Great team to work with.
We had two good friends purchasing homes at the same time as us and their experience was nothing like ours was with Veterans United. We enjoyed the process, felt supported and were never left with unanswered questions! We feel lucky to have purchased our first home with Veterans United!
Best home buying experience I have ever had. And I have bought homes before using both VA and FHA.
Very easy to work with.
Very good experience with a somewhat complicated process with the VA
Thorough and expedient from application to closing. Fair rates and knowledgeable staff
Professional, efficient and get the finance you need quick to buy your new home. You do your part supplying the info and they make it happen. A good military person usually have all their ducks in a row. Get her done!
Made the process as smooth as possible and responded quickly to any questions that I had asked. Amazing experience
Veterens United has the network to make your buying a new and easy experience.
Bottom line we closed on the scheduled closing date. This was the first home I had purchased in 15 years but at times it felt like it was VU first loan in 15 years.I made mistakes and caused a delay but I felt the communication between VU team members were lacking. I was asked for documents that they had for a couple of weeks. And despite my pointing out errors on the estimated closing document repeatedly and being told it is only an estimate I saw those same errors on the CD.As a black belt in Lean Six Sigma I have to imagine there are opportunities to improve processes, redundancies, and communication.