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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,730

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,373
4
14,500
3
2,138
2
978
1
741

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Showing all 209 Air Force service member reviews from New Jersey

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5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
Would Recommend

In my experience Veterans United was very professional, they made the process highly efficient and painless. I would recommend them to any veteran looking to finance a home.

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

4 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

2.5 out of 5 Stars

Good, quick for the most part. Avoid Ashton if you can.

Response from Veterans United

Thank you for this information Christopher. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.

4 out of 5 Stars
Would Recommend

Just wanted to warn anyone about what may happen to you. As a first time home buyer, we had no idea what to expect. Our specialist helped us immensely. However, after the closing is where our nightmare began. Our loan was sold to Mr. Cooper and we have had nothing but issues since then. In the 4 months we have been in our home, we have made every payment before it was due, yet the company that is handling our escrow (Mr. Cooper), they missed our homeowners insurance payment and it was canceled (then reinstated) despite me being in constant contact with them to get it done. And now they have missed our tax payment which has resulted in a penalty, despite me constantly contacting them. They do not care.So as a veteran, I want to warn any other veterans out there considering using this company (Veterans United), please check who they are selling your loan to. And to Veterans United, you should remove them from your list. I have filed a complaint with the BBB over them and they have over 1500 complaints against them. If you want to look out for our veterans then do right by us, get rid of these idiots.Ed Burton

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend

I simply just appreciated Veteran's Home United. It is always nice to have an organization strictly dedicated to me as a veteran. What I absolutely loved about this company is that they had tutorials for me every step of the way. I have not found a company that made it so simple to understand the process of home buying from A to Z. This is definitely a plus and it definitely puts Veterans Home United at the top in their field.

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

3.5 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Max and Karin were both very quick and efficient threw the whole loan process , they both answered questions I had over the 4th of July holiday ... I would defiantly do business with them both again !!! THANK YOU

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Attentive; very responsive - paperwork.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
Would Recommend

Very easy and pleasant to work with.

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
Would Recommend

The team that assisted me (joel Gigler and Chris Gilbert were top notch courteous professional's!)

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Great experience, so easy to work with, communication was amazing, would recommend to any veteran.

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Kayla, David and the whole team made every thing simple and easy. Great communication and responsiveness throughout the entire process.

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Very experienced and professional employees. They have gone out their way to look after my needs and goals.

Loan Officer: Janet Bowe

NMLS# 1161486

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