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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,966 reviews
946 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,966 Air Force service member reviews from Ohio

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3 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars

Cole, Amber, Nicole and Teresa were an amazing team! Everything they did was amazing to help my family and I get our new home. I would recommend this team to any veteran looking to buy a new home.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Trey was phenomenal to work with and so helpful for my first home buying process.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

The whole team at Veterans United was fantastic!! They were informative and knowledgeable every step of the way. The whole process was smooth with consistent communication and our loan closed in 30 days! If I could give them 10 stars, I definitely would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars

Process was managed efficiently with minimal issues, which were handled quickly. There was a whole team helping us to get through the process every step of the way. No ask on our part was too big or small.Would definitely use Veterans United again and highly recommend them!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Had such an awesome team! They were all on top of it and made my process smooth and simple! Absolutely appreciate the team for helping me buy my first house! Such a blessing!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

I enjoyed working with Dustin and his team. They were very nice, professional, and easy to work with. They made the entire process a pleasure, and I truly appreciated the patience they had with me throughout. I would highly recommend them to anyone looking for a smooth and positive home-buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

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4 out of 5 Stars

Overall great experience. Team was responsive when needed. From my perspective the only room for improvement is the team’s attention to detail regarding sending out forms for e-signature. Too many instances I had to sign forms multiple times due to various reasons that should have been caught earlier. I would recommend Veterans United to someone I know.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Evan and Sara were both phenomenal and helpful. I was overseas during my purchase, and they always made sure I was updated on events

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
headshot image of Spencer Yoggerst

Loan Officer: Spencer Yoggerst

NMLS# 2734286

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

I’m very grateful for Veterans United.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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Experience first-hand why 373,591 homeowners give us a perfect score!

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5 out of 5 Stars

thankful for katie

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

If you wanna talk about great customer service for veterans look no further. Veterans United and the team I was assigned made this otherwise enormous and stressful task so easy I couldn’t even describe it. Even going as far as assisting me even when I was overseas, you wanna talk about effortless and a team that really has your back veterans united is for you

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

There were a few bumps in the road but my team at Veterans United helped me through them and were by my side all the way to closing. Thanks to Christian and Eli

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars

You all made it a pretty easy experience

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Photo submission from Danielle C.

Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Great team that is there for you every step of the way great communication

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Andrew and his team were able to expedite our closing to accommodate both the seller and our family. They made themselves available at all hours to accommodate our crazy schedules! We felt secure through the entire process/

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

I absolutely loved working with Veterans United! They made the buying and qualification process so easy! Chance Mullins and Hope Smith is a duo that can’t be matched!!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

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