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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,995 reviews
863 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,995 Air Force service member reviews from Ohio

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5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Communication and friendliness was superior. The entire process was relatively smooth. I honestly had a good experience with Veterans United.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Dustin, Kara and Erica were awesome and easy to work with. They made us feel at ease and we would 100% recommend them to family and friends!

headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4 out of 5 Stars

If it weren’t for Jack, I would have given up on myself through this process. I can’t thank him enough for staying “by my side” through it all.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

Jordan was always willing to help! Even when he did not need to. He also made me feel very comfortable with all the processes.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

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5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Danielle and the entire team were amazing. Helpful, caring and just genuinely good people. The process itself is very simple and the team made it even better. We would recommend Veterans United and specifically this team as well!

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Alec was absolutely amazing to work with! I went into contract on 3 homes and had to cancel the 1st 2 due to inspection findings. Always genuinely supportive and helpful, Alec was extremely resourceful in aiding with any obstacles encountered. My closing was complicated because the seller/selling agent was difficult to reach and uncooperative in a lot of ways. Alec worked extremely late/early after hours to help ensure closing could occur on time. Thank you So Much Sir!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Veterans United is awesome! They were extremely helpful and walked us through the home buying process!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

Bill, Tre, and Alycea were great! They couldn’t have made the process any easier, and eased any worries or stresses I had along the way.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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Experience first-hand why 376,765 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

Always the best!

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4 out of 5 Stars

Victoria was phenomenal, however, I was placed with 3 different loan coordinators due to vacations, being off, etc. This was incredibly frustrating knowing who to work with and what needed to be done and who to coordinate with. I would highly recommend releasing what inspections and criteria need to be accomplished at the beginning rather than half way through the inspection period as well.

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Photo submission from Danielle C.

Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

If I could rate Jerry and his team higher than 10, I would! I’ve used Veterans United several times in the past and they have made it a pain free experience to obtain a home loan or refinance.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

3 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars

Cole, Amber, Nicole and Teresa were an amazing team! Everything they did was amazing to help my family and I get our new home. I would recommend this team to any veteran looking to buy a new home.

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

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