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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,952 reviews
831 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,952 Air Force service member reviews from Ohio

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5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

4.5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

I’m very grateful for Veterans United.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

thankful for katie

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

If you wanna talk about great customer service for veterans look no further. Veterans United and the team I was assigned made this otherwise enormous and stressful task so easy I couldn’t even describe it. Even going as far as assisting me even when I was overseas, you wanna talk about effortless and a team that really has your back veterans united is for you

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

There were a few bumps in the road but my team at Veterans United helped me through them and were by my side all the way to closing. Thanks to Christian and Eli

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

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Experience first-hand why 372,174 homeowners give us a perfect score!

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5 out of 5 Stars

You all made it a pretty easy experience

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Great team that is there for you every step of the way great communication

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Andrew and his team were able to expedite our closing to accommodate both the seller and our family. They made themselves available at all hours to accommodate our crazy schedules! We felt secure through the entire process/

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

I absolutely loved working with Veterans United! They made the buying and qualification process so easy! Chance Mullins and Hope Smith is a duo that can’t be matched!!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

Kenny, Zach, and the rest of the team were fantastic. They were incredibly responsive and generous with their time, answering all my questions—which, as a first-time homebuyer, I had many. They were efficient and proactive, completing a significant amount of paperwork well before closing day. This made the actual closing process remarkably quick and stress-free. Their accessibility via call, text, and email made a massive difference throughout the intense experience of buying our first home. If I could give them an 11/10, I would.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

4.5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

Ready to see for yourself?

Experience first-hand why 372,174 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Photo submission from Danielle C.

Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

Everyone was so friendly and helpful. The whole team took great care of us. Really loved using the app.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

When I started the process to by my home I was nervous! I was especially nervous about financing. Scott was the first person I talked too. First thing he said was you can do this! Everything on Veterans United's end was spectacular. Scott kept in constant contact with me. When he wasn't available his supervisor Mason stepped in. When things got rocky with my city's point of sale inspection they never abandoned me. Scott listened to me vent and always reminded me that it would work out. I would have done this a long time ago if I knew this team was there. My situation was different since I was coming from a lease to own, but they took that in stride and now we have our home. I can't say enough great about Scott and Mason and all the people I worked with at Veterans United.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Amanda and Greg supported and advocated for the purchase of my home. They helped me navigate the underwriting. After they told me, I was approved for the loan I became very emotional, after going through years of grieving therapy. I am no longer a homeless veteran. They saved my life. I will never forget them.Thank you

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

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