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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

199,228

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
149,423
4
39,561
3
6,521
2
2,023
1
1,700

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Showing all 1,121 Air Force service member reviews from Ohio

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5 out of 5 Stars
Would Recommend

Veterans United was so much more than I expected! I had such a pleasant home buying experience thanks to them

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Picking Veterans United was the best choice I could have made when buying a home. As a first time buyer, I was stressed thinking about all the little details that go along with a home purchase, but Veterans United and my entire loan team was phenomenal from the start. They explained each and every item, answered every question no matter how small, and made sure I was taken care of throughout the entire process. I would highly recommend them to each and every veteran looking to purchase a new home!

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
Photo submission from Caleb B.

If you are looking for simplicity in the home buying process I would highly recommend Veterans United. They will keep you abreast with any updates regarding your loan. They are dedicated, hardworking and highly organized.

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

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5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Ben Lake, Transition Coordinator, also did a great job! Most prompt! Thank you!

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

We highly recommend working with Veterans United! We are thrilled with our new home, and having this process go so smoothly really alleviated unnecessary stress.Thank you Veterans United!!

Loan Officer: Carl Zeigler

NMLS# 1884756

5 out of 5 Stars
Would Recommend

Veterans United is the best and will help you out the most!

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Please use my comments from box #1. I thought that was the review box.

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
Photo submission from Andrea L.

Home buying is stressful and confusing for anyone, but VU made the process easy to understand. I received a call as soon as I sent in my application. I am truly pleased by the quick responses and paperwork process.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

The interface of the website is very simple to navigate and leaves no room to get lost. The way your loan is planned out is very transparent and leaves very little questions unanswered. You get immediate updates from the website on any new items, tasks, or documents that need to be signed - this makes urgent items especially easy to know about. This was my second home loan through Veterans United. The quality and caliber of people that helped me through each one was top notch. if I asked a question that my loan officer didn't know, he didn't tell me "I don't know" or have me find it in the paperwork myself. He always gave the best response, "I'll get that information for you and message you about it as soon as I find it." My experience with Veterans United tells me that they are committed to you as well as committed to doing the job right.

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Veterans United is the most helpful and courteous customer service based company I've ever had the pleasure of working with. Their commitment to veterans is a wonderful relief for those that need a hand sometimes.

Loan Officer: Hayden Grant

NMLS# 1028340

You're next!

Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Potential clients: Have no fear, you will be in excellent hands. Contacting Veterans United Home Loans for our home purchase was an outstanding experience.

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Awesome!

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Buying your first home is a unique experience, you must drive forward through every task with vigor. In the end you will be rewarded! Veterans United will guide you no matter how bothersome you think your question might be, they will give you an answer with a smile.

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

The whole experience from our original home purchase in 2017 to our refinance in 2020 was an awesome experience. Billy and his team are top notch !

Loan Officer: Billy Watkins III

NMLS# 384700

4 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
Photo submission from Gregory P.

Daniel Lowes was fantastic! I would ask him a question after-hours and he would go back in the office to get me the answer. What a great guy to work with! Easy to work with from start to finish. Thank you so much!!

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

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See all 199,228 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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