Jumping through hoops is expected with a VA loan, but I wish the communication was a little better so we could have provided necessary documentation sooner. The delay in closing from this was frustrating. Most of my team was excellent but there was one person that hadn’t called at all and did not email as often as I was expecting. We still have yet to have a single phone conversation with her. The rest of the team was diligent and helped us a lot though.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
I lived in a different state than I was would be purchasing. With all the things that had to be done, this team enabled me to accomplish it with ease. I would definitely recommend to anyone interested to have this at their disposal.
Ryan, Annie, Adam, and Maria were great. Anytime I had a question they were quick to answer. They made this process easy and less stressful. I appreciated how they remembered things I said and sent a personable gift right before closing. I also enjoyed laughing every time Annie and I were able to speak things happening into existence just by one of us asking if we could get a hold of someone. A+ team. Would definitely recommend them.
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Made the process extremely easy and streamlined. Extra shoutout to Kimmy and Colbey since it doesn’t give me the option to review them as well!
Bobby, Gavin, Lynette and the entire team at Veterans United were a thrill to work with! They handled all of my questions, even the silly and late night questions, with expert guidance and care for me as a Veteran looking for his first home. They were all there every step of the way and made sure to assist me with finding me and my wife's dream home! I could of not asked for a better team at my side during this journey! I would recommend them for any Veteran looking for their own dream home 10 out of 10 times! Thank you so much Bobby, Gavin, Lynette and the whole Veterans United team!
I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!
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Matt Torres was great and easy to communicate with
Very knowledgeable and friendly help with every aspect of the process.
They were very easy to work with and I will recommend their services to all my friends, and use them in the furure!
Lance Nilson, Anthony Graziano, and the rest of the Veterans United team were absolutely amazing and did everything they could to help me get into my first home! Thank you so much!!
Zach and the rest of the team at Veterans United (Bianca, Jaysen amd Amanda) were super helpful. They made my wife and my dream of owning a home possible. They worked tirelessly and made every effort of making things go smoothly as well as communicating every step of the way. They were prompt to respond any questions and notify us of any additional information needed from us. Overall we had a great experience working with them. Honestly, they were so professional and friendly they even involved our soon to be or son and pets in the whole process making this a family experience. We are sincerely extremely grateful for the amazing work they do! We are home owners thanks to the team at VU.
Stephen Erickson is top notch! We could not have asked for a better loan officer.
You must commend Sam Miller, he was the only representative that responded to my text and phone messages
Response from Veterans United
Hey William,
I’m so glad to hear that Sam Miller took the time to respond to your messages and make sure you were taken care of. He truly represents the level of service and commitment we aim for at Veterans United. I’ll be sure to pass along your kind words to Sam and the team — I know it’ll mean a lot to them.
If there’s ever anything more we can do for you, don’t hesitate to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
