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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

104,158

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,979
4
11,951
3
1,819
2
809
1
600

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Showing all 352 Air Force service member reviews from Tennessee

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5 out of 5 Stars
Would Recommend

The My VU portal and ability to upload documents are excellent and convenient. I loved the videos that explained each step of the process. I loved the to-do list and the docu-sign feature. VU is a great company! I also loved the Lighthouse Program and Bobbie Hafford were equally excellent!!

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
Justin C

Mike and his team took the time to always respond quickly to any questions we had and was always willing to give us advice that could help us throughout the home loan process.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Joe Hooker went above and beyond for us.

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend

Very professional crew...Shane and Molly should do all loans. They were all over it!!!

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Wow...everyone was on top of their game! Exceptional service!!

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Heather Damar and team provided top excellence in customer service. I am a retired manager who services worldwide customers for a multimillion parts business so I truly appreciate their service.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Loan Officer: Evan Capowski

NMLS# 1493023

5 out of 5 Stars
Would Recommend

Karol and everyone at Vet untited were fantastic..

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

I have already been recommending the VU team.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Great communication with Amanda and DeAnna.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

From the beginning, my VU team was awesome! Especially Devin! Thanks Team VU!

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Quick response, great communication, excellent service!

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Veterans United truly lives up to the name. They are 100% in your corner. The agents are kind and professional. They answer any and all concerns and walk you through step by step. They are clear and forthcoming. You don’t have to worry about surprises or “fine print.”

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Cole Simmons

NMLS# 1127011

4.5 out of 5 Stars
Would Recommend

The process was pretty easy. A lot of paperwork but that was to be expected so I didn’t let it bother me. If they asked me for information I just quickly uploaded it to the site and it was completed.

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Everything went so smooth and quick

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Keating

NMLS# 394036

5 out of 5 Stars
Would Recommend

Everyone I mean everyone was straightforward, professional, informative and easy to get in touch with. Could not be happier. online check list made it easy.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

VU was first rate in providing me with exceptional customer service. Specifically Tony Boussad went so far above and beyond in providing me service that I will be eternally grateful

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

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See all 104,158 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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