Veterans United is amazing and with you through the whole process every time!
It seemed my loan office may not have ever done a convential loan before, as there seemed to be consent issues that delayed my closing. That delay force me to load and move in one day, should never happen that way.
Response from Veterans United
Hi Russell,
I’m sorry your closing was delayed and put you in the difficult position of having to load and move into your new home all in one day. I can understand how stressful and exhausting that must have been. You deserved clear communication about what was needed and anything affecting your closing timeline.
I’d like to learn more about what happened and the concerns you experienced throughout the process. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Thank you to the entire team at Veterans United for making this new dream a reality!
Mr. Schultz and his team worked hard to get me approved and in my new home.
Mason and Christy were amazing.
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Andrew was great! Very responsive and pleasant to work with throughout the whole process.
I had the best home buying experience ever!! Connor was the best! He talked me through every step and made me feel comfortable and confident. Even though he had welcomed a son into the world he still took the time to check on us and make sure we were taken care of.
Kendall Haun’s team at Veterans United made it easy for me to get our house in Tennessee. We love it. The process was pretty easy as the team had everything listed for us to do to get approved. Thank you Kendall for your help with the purchase of our new home.
I accidently started the loan process earlier than I intended to. My loan officer reached out very quickly after I signed up, and even though i was not ready to purchase a house, she didn't close my case, but instead got a few preliminarry thiungs out of the way and then very patiently waited for me to be in a position to purchase a home. The whole process was very smooth, communication was clear and quick, and the online portal was very helpful to use. Overall, I am not sure I could have had a better home buying experience, and for a first time home buyer it meant a lot to me how much my team was willing to work with me and help me through the entire home buying process. Would absolutely reccomend to anyone seeking a home loan.
Exceptional service! Closed very timely! Overall customer service was a 10 out of 10!!!
Brett did everything in his power to make sure this difficult process went as smoothly as possible, and I appreciate that
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Experience first-hand why 377,474 homeowners give us a perfect score!
Amazing group of people. Went from not knowing if we would have a home after our previous lender dropped the ball on us to sitting in out living room in the house we fell in love with. Thank you.
Everyone did an exceptional job. They kept us continually informed throughout the process and were ready and willing to answer our questions and gave us suggestions on ensuring that we had everything we needed to close the deal and move in.
Mike and his team took the time to always respond quickly to any questions we had and was always willing to give us advice that could help us throughout the home loan process.
Amy and Melany have been such a wonderful team and made this so easy for me. I’ve purchased and sold homes before but it’s never been this easy and stress free!!! Thank you!!!!
Flawless work. Couldn't have gone any better.
Ellis Carter and the entire team at Veterans United Loans made my home-buying experience pleasant and far less stressful. This is my third home purchase—and hopefully my last. Moving and packing can be extremely taxing, especially for an elderly person, but I felt supported throughout the entire process. Although I am exhausted, I am also excited. Every team member helped me with care and professionalism throughout this journey. I have no regrets; in fact, I am truly delighted to have worked closely with Ellis Carter and VA loan associates.
Absolutely the easiest mortgage loan we have ever had. We have moved about 14 times and Veterans United was the easiest ever! Communication was quick and very easy! 🙏 thank you so much
