Had many home loans in our 50 year marriage but never worked with any as caring and professional as VU..very thorough and informative.
There was a lot more back and forth than I expected. The web portal is helpful, but we still had to have several conversations to work things out.
You can't go wrong with Veteran's United, that's why we have used their expert services twice now.
We decided to refinance our home, and we are so glad we did. It didn’t take very long and was very easy on our part. Thank you Veterans United,,
Please reach out to Veterans United before making any decisions regarding your loan or refinance. Company and loan officers and team are excellent service providers and care about veterans and their families
It has been nothing but great working with Veteran's United on my initial mortgage last year. Then when interest rates dropped, they helped me refi that mortgage and reduced my interest rate, keeping me up-to-date on what was happening each step of the way. They truly are a company that looks out for us Veterans.
I have had a very good time talking with Mr. Hermann and his assistants all were very helpful.
I can't thank Amanda and her team enough. I sure there are behind the scenes issues that arise during a process like this but her team made sure that they we're quickly handled and never interfered with our re-finance.Thanks again.
Overall experience was excellent!
The process is simple and straightforward. Constant contact and no crazy paperwork asked for. If I didn't understand something, they actually explained it to me. Imagine that! Thanks to Jimmy's team and the awesome videos I understood every step of the process and what they expected from me. I think a few other companies should take a look at their customer service model. Thank you for such a wonderful experience. I highly recommend this company and Jimmy's team.
If you are looking to refinance this is the only company that I would recommend. They have your interests at the top of their list.