I have had a very good time talking with Mr. Hermann and his assistants all were very helpful.
I can't thank Amanda and her team enough. I sure there are behind the scenes issues that arise during a process like this but her team made sure that they we're quickly handled and never interfered with our re-finance.Thanks again.
Overall experience was excellent!
The process is simple and straightforward. Constant contact and no crazy paperwork asked for. If I didn't understand something, they actually explained it to me. Imagine that! Thanks to Jimmy's team and the awesome videos I understood every step of the process and what they expected from me. I think a few other companies should take a look at their customer service model. Thank you for such a wonderful experience. I highly recommend this company and Jimmy's team.
If you are looking to refinance this is the only company that I would recommend. They have your interests at the top of their list.
I was a bit reluctant to use an online company.However, from the initial phone call with Mike Cecero up until the closing, I was highly impressed with the entire team. There professionalism was second to none. By phone or email, I always received a quick response to my questions or concerns.I would recommend them for any Veteran looking to purchase or refinance.
The refinancing of our VA loan was entirely completed online with the exception of us signing our closing paperwork. The notary service for Veterans United was on time and well organized and three business days later our funds were deposited to our account. They demonstrated excellent team work and provided us with exceptional customer service. This is the way it should be, when you’re entrusting your lifetime investment and your future to a Company. This one Veterans benefit that I wasn’t expecting and they treated this US Air force Buck Sergeant like a Four Star General. Well done, Thank You
Veterans United is #1
Todd & Sheila were professional & knowledgeable. They were both very on top of everything. We appreciate their expertise. Great team. Appreciate their team work!