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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,594 reviews
885 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,594 Air Force service member reviews from Texas

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5 out of 5 Stars

We had an outstanding experience with Veterans United Home Mortgage from start to finish. Buying a home can be stressful, especially with all the moving pieces involved, but their team made the entire process feel as smooth as possible, organized, and manageable.
Everyone we worked with was knowledgeable, responsive, and genuinely cared about helping us reach the finish line. They took the time to answer every question, explain each step, and made sure we always knew what was happening. Their attention to detail and commitment to veterans and their families truly stood out.
We are incredibly grateful for the support, professionalism, and kindness we received. Veterans United helped make our dream of purchasing our home a reality, and we would recommend them without hesitation!

headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

From beginning to end they have been super helpful and attentive to everything. I’ll likely never use anyone else ever again

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Ryan K and his team were PHENOMENAL! Purchasing a high-value home is a complex process, and I couldn’t have asked for a better loan officer to guide me through it. From the very beginning, they demonstrated exceptional knowledge, professionalism, and attention to detail. Every question I had was answered promptly, every step was explained clearly, and I always felt confident that my loan was in exceptional hands.If you’re looking for a loan officer who is honest, knowledgeable, and truly committed to delivering outstanding service, I wholeheartedly recommend them.

headshot image of Ryan Kawelaske

Loan Officer Team Lead: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Danny and Keagan were great. Truly made my first home buying experience remarkable. Highly recommend them

headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

5 out of 5 Stars
headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

4.5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

4.5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

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5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

On point, professional, experienced and helpful.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Bryan and team were able to complete the purchase process in 36 total days. Thank you Bryan, I will come to you for future Veterans United needs.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Phenomenal experience working with VU! Everyone I worked with was very clear, concise, and courteous. Shoutout to Alyssa A. And Kyle R. For getting us to the finish line on time and answering all of our questions. 10/10 would recommend.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

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Experience first-hand why 376,649 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Joe and Noelle were the BEST! They made my home buying experience a pleasant joy! Great team guys.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Our experience was fantastic! I highly recommend Veterans United.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Photo submission from Marie R.

Steve, Rain and the team made my dream come true. They were efficient, organized, and professional to work with. Thank you!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

I cannot say enough great things about Crystaline and her entire team at Veterans United! This was my second time using Veterans United for a home loan, and once again they exceeded every expectation.
From start to finish, Crystaline and her team provided exceptional customer service. They were knowledgeable, responsive, professional, and always took the time to answer my questions and keep me informed throughout the entire mortgage process. Buying a home can be stressful, but they made everything feel organized, smooth, and manageable.
What impressed me most was how genuinely they cared about making sure everything went as planned. Their communication was outstanding, and I always felt like a valued customer rather than just another loan file.
This is exactly why I chose Veterans United a second time, and I won't hesitate to use them again in the future. They consistently deliver an outstanding experience and truly do not disappoint.
Thank you, Crystaline and the entire Veterans United team, for making my home-buying journey such a positive one. I highly recommend them to any veteran or homebuyer looking for a lender they can trust!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

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