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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,371 reviews
773 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,371 Air Force service member reviews from Texas

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5 out of 5 Stars

I would absolutely recommend using Veteran’s United to any Veteran that I knew was looking to purchase a home. My experience with VU has been exceptional. Kara has gone above and beyond in assisting us.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

4 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

I love that you have a team that helps you with every step of the process.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars

Everything was going great until the end where I was asked for documentation that I had already submitted.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Beth Fletcher, Nikki Hilliard and the team were so professional, courteous and thoughtful throughout the entire process. My wife Kim and I had Beth work her magic on a home we bought in Elgin when we lived there. We are finally retiring and moving from Oahu Hawaii back to our home state of Texas. We reached out and Beth was able to facilitate our VA loan from her office and worked her magic once again and we’ve closed and so excited to be moving back home. Nikki was also very courteous and very punctual with responding to any questions we had. I would definitely recommend Beth Fletcher, Nikki Hilliard and everyone at Veterans United Lawton Oklahoma office for everyone wanting to use their VA loan as they are definitely experts. Thank you so very much for everything.

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Photo submission from Marie R.

Steve, Rain and the team made my dream come true. They were efficient, organized, and professional to work with. Thank you!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

The Vererans United team once again was extremely helpful and made the home buying process a breeze.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

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5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

we were very new at process, but never felt disrespected and always felt very helped

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Overall… this entire team was AMAZING!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

The entire team was grest.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Photo submission from Justin N.

Veterans United was extremely helpful throughout the whole process, helping from beginning to end they were right there! First home I bought and I absolutely love it! The process was seem less with veterans United assisting me in the process! Thank you Veterans United!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Kris was responsive, super helpful, and made the home-buying process as streamlined as it could be. Highly recommend!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

Awesome responsive service from the first inquiry to closing day. The team was extremely friendly, knowledgeable and efficient. Using the app to complete items was very simple.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

John and Kyle both very professional and rendered outstanding service to us. They were never more than a phone call away ready to assist and help us in any way possible. Need a Veteran's Home Loan? These guys are the ones to contact!!!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

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Experience first-hand why 365,196 homeowners give us a perfect score!

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5 out of 5 Stars

Just refinanced with VU - the experience was outstanding! Absolutely, no complaints! VU handled my original mortgage. When I saw an opportunity to refi, I shopped around but could not find a company that was better than VU. Others "fast talked" and promised great rates, but there was always something hidden in the numbers. They were not up front, detailed, and honest like VU. VU even went the extra mile to assist with retitling my home in my family trust. These folks are the "real deal"! They understand that they get more business by being honest, professional, and fair to Vets.

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars

Danny was a superstar and just all around awesome!! He and his team went above and beyond when it came to assisting us with the purchase of our home. Alyssa and Keagen were great with underwriting and keeping me updated on the status. From start to finish the team worked together to get us to the end. Danny was honest and upfront from the start and I loved my overall experience 😊

headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Bryant, our loan officer, provided exceptional service. He was consistently available from the beginning to the end of the process, even communicating with us while on vacation to address our concerns and questions. We found him to be very patient, knowledgeable, and incredibly helpful. I wholeheartedly recommend VA United to everyone.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Horace was awesome to work with. Always made sure we knew where we were at in the process. Made the whole loan process actually very enjoyable. Highly recommend

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Photo submission from Emily S.

As first time home buyers, we thought we were in for a STRESSFUL experience. But using VU has made it so stress free. It is so important to be able to trust those who are helping with such a huge life change, and VU definitely is!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars

Shawn was on the ball, when i needed him he was there

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Outstanding customer service! The webpages are easy to navigate and no question went unanswered for more than 24 hours...most often questions were answered within 2 hours!

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

4 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars

The entire VU team was excellent!! I wouldn’t buy a home through anyone else!!! Joseph, Keagan, and the entire team made the process very seamless and their communication was outstanding! Can’t say enough good things

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

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