The entire team was fantastic and all deserve kudos. Kayla was the star of the show for us - it felt like she was 100% dedicated to our loan process with no agenda except for getting us into our new home.
Veterans United made my home finance journey an easy process while I was PCSing from overseas to stateside. I was able to upload the majority of my documents for the application process with my cell phone while overseas. This was a great experience with quick closing!
Other than that, it was a great learning experience Veterans United Team was Great and handled everything on their end. I’ll definitely do future home loans again in the their company.
I think Veterans United would be great for military members stationed in the US. I wouldn't recommend them for those that are trying to purchase a home from overseas or for first time home buyers. Their support is based mostly on mostly telephone calls. We ended up spending a lot of time and money on international calling for issues that could have been resolved via email. When we did handle things over email it would take a couple of days for them to respond to my emails and when they did many times they would not address my questions or concerns.
Response from Veterans United
Colin, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
Mike Mange and Veterans United Home Loans made the process of buying and refinancing my home very easy and painless! Mike Mange and His Team are #1!!
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
Always there for you.
Do not hesitate to use Veterans United. I have no doubt you will have a rewarding experience. Especially if you are lucky enough to get the team lead by Kyle Gardner.
We are very selective in what companies we refer to others. With our overall/total experience provided by Veterans United...I will make sure to go out of my way to refer Veterans United and all of the professionals that helped us. Thank you! Ken and Alethea Sallinger
I would recommend Veterans United to anyone.