The Team that I deal with is beyond top notch. Always willing to answer any and all questions that I have.
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
it was an easy process once I filled all the requested documentation.
It took over a week to resolve an employment issue before the underwriters decided to listen to what I was saying about the unique situation regarding my employment. This drug out the closing to the last minute.
Response from Veterans United
Hey Michael,
I really appreciate you taking the time to share your experience. I’m sorry to hear how stressful the process became while sorting out the details of your employment and getting to the closing table. That kind of uncertainty can be incredibly frustrating, especially so close to closing day.
Sometimes unique employment situations require additional verification for underwriting, but I understand that doesn’t make the delay any easier. I appreciate your patience in working through it and sharing what happened — feedback like this helps us improve how we handle similar situations in the future.
If you’d like to talk more about your experience, please don’t hesitate to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
I've always felt Veterans United looks out for my best, even in these trying times when things are uncertain.
Excellent service and attention to detail.
This is our third time using veterans United they had been extraordinary with our past experiences and our current one. Mr Blake Crutchfield and the team are the best hands down our family thank you and the team very kindly Thank you so much for everything. 😇🙏😎🥳
We really appreciated being treated so special through the whole process! Most importantly they listened to what we had to say and acted on it! We were at peace with the team!
They were very professional and friendly, great team!
Every thing went quickly after we found a house
Highly recommended!!! I want to thank Veterans United for making the home buying experience easier for me. They were with me every step of the way, especially being a first-time homeowner. Thank you for giving me the ability to provide my family with our forever home.
From the initial phone interaction with Alex all the way through final settlement, my experience with Veterans United was extremely pleasurable and memorable. The most stress free process that I’ve experienced towards purchasing a home. Top notch and world class service!
Everyone was so professional and genuine This process was new to me as this was my first home buying experience and it was perfect! I would highly recommend!
