Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,458 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,458 Army service member reviews from Alabama

Clear Filters

5 out of 5 Stars

Everything was so smooth and the team kept me updated and helped with any questions I needed!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

It was good how things fell in place. But our advice to the team is this: The team members need to be a little more in sync with each other. In other words; If one team member is absent, and another team member takes over, they need to make sure that the other team member has everything that they need to continue on with the work. It was was very frustrating for Mrs. Lykes and myself in getting the certain to-do's together again after we had already taken care of it. But other than that, it was great. Every team member was great. And that's real talk. I will be recommending you guys.
Sincerely, Mr. & Mrs. Lykes.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Being a Veteran I wanted to purchase a home. Not having the best credit score I tried anyway.I had the most wonderful team of financial personnel. Starting with Ms.Britney, who stood with me from being to end. She had a team that's unbelievable. The process was great they gave me a Realtor that'was unbelievable,Mr. David to get my scores where they need to be. This team work so hard, my sellers representative was how was they able to close so fast. I would recommend any veteran to call and try to purchase a home . Ms. Brittney who stated it all off for me. I will always remember Ms. Brittney and her team. And I will talk toy veteran friends to reach out to Ms. Ms. Brittney

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Photo submission from Bradley C.

Great team. Got to closing in record time. Their interactive emails let me know in real time the documents I needed for fast application approval and pre-closure. Brandon has a top-notch team!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Amazing service, extremely helpful, and we closed earlier than expected.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

If I had a question, it was answered very quickly and in a way we would understand.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

They were patient and kind. They explained things extremely well in a very simple way I recommend them to anybody and everyone. The they answered every question I had and were very approachable to speak to! I would do this all over again! Thank you, Veterans United for what you do for me and for other Veterans it means a lot!!!!

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

4.5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

Ready to see for yourself?

Experience first-hand why 353,703 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

This is the second home purchase with Veterans United and the experience was great both times. Special shout out to Tom, Amanda, and Matt, I have nothing but great things to say. Professional and helpful with reliable and prompt support, I would absolutely recommend Veterans United to any of my friends or family.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

yes heidi was great i am definitely going to recommend her

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Photo submission from Walter H.

I come from a real estate background myself and this was a super pleasant experience. This is our 2nd house as well and compared to our 1st house, this was a much much easier process. I've already discussed with family and agents in my life about the experience!

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Wonderful job and great support from David and Matt. Thanks UV.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Ross and Julie were great. Always got right back to me and never acted like all my questions were a problem.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Overall working with Veterans United has been a rewarding experience for our family. The loan process was easy to follow, because we had a great team to work with us and to direct our path every step of the way. This is our second time successfully completing a home loan with Veterans United.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

Ready to see for yourself?

Experience first-hand why 353,703 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

Improvements can be made. A large lender with shortcomings especially before closing. I think government shutdown issues could've been an obstacle. Please, communicate better or send a rep around when closing.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Thanks for everything!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

VU is wonderful to deal with. The team coaches you, mental and physically perhaps you for the upcoming days.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Error free, timely, and exceptional service

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
Photo submission from Scott K.

Thank you Veterans United team for being there till the end and even after!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Veterans United were awesome from beginning to end. They always kept me updated on what was going on.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars

Chris L and his team along with Cooper, Walter, and Crosby were very instrumental in making our mortgage process smooth with very few, but expected hiccups, along the way. Any and all issues or concerns I raised were immediately addressed, explained, and resolved. We stayed on course and closed on the anticipated date. I highly recommend Veterans United for any mortgage needs.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Our Veterans United experience was OUTSTANDING!!! The team made purchasing a home easy, efficient, and low-stress. I would recommend Veterans United to any one of my Service members who is looking to buy a home.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars

The whole team performed outstanding, they worked with me hand and hand i cant thank them enough for helping me move my family to a better living situation.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top