Excellent customer service during and after the process every time.
I had good communication with the loan officer and he was very helpful throughout the loan process.
Heidi and Bryan were absolutely amazing to work with! They went above and beyond to make the entire experience smooth and stress-free. They kept me updated every step of the way, so I never felt out of the loop. Anytime I had a question, they responded quickly with clear and helpful answers. Their professionalism, knowledge, and genuine care made the process so much easier. I can't thank them enough and would highly recommend them to anyone.
Jeff did an amazing job! Great customer service overall
This is my second time refinancing with Veterans United. It was just as quick and easy this time around. Ashlyn ensured I was informed as everything progressed. I appreciate that greatly.
None
Once again great process. We had a little lapse in communication for about two weeks but once everyone got back in line it was a smooth process. Thanks again team
Outstanding!!
Todd and Ben are the best
Was very pleased. Felicia always returned calls/texts and answered all of our questions. This is our 4 new build and we also bought 2 used homes, by far Felicia was the most helpful and quick to return calls and texts.
Each person on my team from start to finish was exceptional . All questions answered and the process was well guided . 10/10 will recommend
Communication is great. No false ads they give you time to make the right decision and they work with on getting what you want and what matters to you.
Veteran's United is the only place I would trust!
Ready to see for yourself?
Experience first-hand why 348,800 homeowners give us a perfect score!
Great experience from start to finish. Jake was honest and upfront about everything.
I emailed on a Sunday afternoon (4/27/2025), when I actually had time to sit down and handle a little business. Within minutes I received correspondence from Alberto asking me to send him an email about my needs on the refinance request. He noted he would call the next morning, and he did exactly that. I never expected such a prompt response. I then received a link via text to enroll on the app w/ VU. This was on Monday, 4/28/25. By Friday 05/2/2025 I had an appraisal and termite inspection completed (same week). Within the next week I was cleared to close. We officially closed on Friday 5/16/2025. You can do the math, that is fast. Alberto and his team are amazing. They have my business and my family's business for all our financial needs. Thank you, Alberto and Jenny, for taking care of my family! You are appreciated.
Once again, Chris and his team at Veterans United made our mortgage refinance a seamless effort. Easy to understand why they are #1 in the U.S.
