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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,293

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,213
4
14,275
3
2,116
2
961
1
728

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Showing all 837 Army service member reviews from Arkansas

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5 out of 5 Stars
Would Recommend

Thank you, Veterans United!!Patricia and Richard Heaton

Loan Officer: Leah Maloney

NMLS# 1374288

4 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Even though we had a few snags Mike was the best. If had to do over would still go this way

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
Photo submission from Brendia R.

Your organization is wonderful. Your staff is very professional and very accommodating. Gerrit Hane and his team were phenomenal. Their patience is to be commended. Thank you so much for your great encouragement and non-stop assurance.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

At first not really knowing much about Veterans United I wound up very pleased with ALL they did and guided me along the purchase trip. I am a Viet Nam Veteran and not paid or asked to leave a comment. While your dealing with Veterans United feel at ease while dealing with your purchase! Just ask them IF a question comes into your mind. They will be There for You.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

4.5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

This was my first home buying experiance and i was kept informed of the statue the whole way and is was not as bad as i heard it could be. I was told what was needed from me and what to expect in the steps of the process and it went smoothly. I am now the proud ower of a mini horse ranch that is awsome. Thanks for everything.
Steven Sprague

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

4 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

I had an awesome team. From Gabriel watching my credit score until it was good enough to try for a preapproval. To Chris and Meghan, guiding me along the way right through closing and to providing a realtor who was looking out for me. As a medically retired soldier, they made buying a house as painless as possible. I shopped around and the reputation they have, it was a no brainer. I couldn't have asked for service.

Loan Officer: Chris Primmer

NMLS# 1054596

3.5 out of 5 Stars
Would Recommend

They’ve got a great team of extremely knowledgeable professionals. Kyle Morris answered many after hours phone calls to answer any question that we had through out the process.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
Jamie R

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

Loan Officer: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
Would Recommend

It was heat they help you through the whole process

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Everything other than Kristen was 10 out of 10

Loan Officer: Donald Webber

NMLS# 892467

3.5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Jon McCarty and his whole Team were exemplary in handling my housing loan. They were always there night and day and answered every question I had, no matter how silly it was. I will also say that if it was not for Adam Nelson and his knowledge, professionalism and Attention to detail I do not believe I would be a Homeowner today. Thank You Adam!!!

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Loan Officer: Vishal Patel

NMLS# 1233368

0.5 out of 5 Stars

I have waited 3 long months to submit this review and I’ve been wondering what horrible things that I can say about my experience with Cooper Allen. Although my experience has been very bad. I’ve decided not to leave an ugly comment, I would just hope that whatever Cooper was going through during the process of our Loan, that he would not treat anyone else the same way. Cooper if you’re reading this, just try to treat your costumers with Importance, because we work hard for our money just like you!

Response from Veterans United

Armando, we appreciate you very much and thank you for giving us your feedback. It is our goal to provide outstanding customer service to every customer and we will be researching your experience further to determine ways we can look to improve. You may contact your Client Advocate team at anytime if you wish to provide more information or seek assistance.

5 out of 5 Stars
Would Recommend

Stephanie Snow did a great job. very helpful and informative.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

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See all 129,293 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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