They walked me through every step. We had hiccups that had nothing to do with Veterans United, but they kept me going & reassured me that things were moving forward and gave me steps to keep is on track on our end.
I felt completely hopeless before Connie ting with Veterans United. Their team made it possible for me and my family to feel hopeful about the process, and ultimately find and buy the home we have always wanted! Thank you all so much!
We greatly appreciated Veterans United's help with my recent mortgage. However, there is room for improvement in the rate lock process, including when it will take place and the rate lock duration.
The VU team did a great job of overall communication, minus that one, yet important aspect.
Whitney and her team were phenomenal! Thank you team for all your hard efforts in getting my family and I in our dream home!
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Underwriting was challenging!
PUT IT OFF WAY TOO LONG FOR SOMETHING Veterans United made so easy...OH MY GOODNESS,, THANK YOU ALL SO MUCH. I went into this scared and confused. Pretty certain I was shooting for Jupiter. YOU ALL MADE IT SO EASY. I was dealing with other issues in my life at same time, but the part with this loan was simple enough to let me keep going. I lost my mother 10 days before closing but this process kept my mind occupied. NOW I am relaxing in a home to totally love.
Underwriting asked for information they had repeatedly.
Response from Veterans United
Hey Evan,
I’m sorry for the frustration. I know it’s stressful to be asked for the same information multiple times during the loan process. I appreciate you sharing this feedback, and I’d like the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Jake Albers and Natasha Davis were really good at assisting me with finding my new home! I recommend veterans united!!!!
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Danny and Anna are wonderful at what they do and a pleasure to work with. I will recommend Veterans United to all the Veterans I know looking for a home.
Very easy to deal with. Stayed in touch through whole process.
Brant and his team were so easy to work with and made me feel respected through the whole process of buying my home. I'll certainly bring my business back and recommend Veterans
Bryant and the team were absolutely amazing, knowledgeable and professional.
