Professional services and its Agent....
All processes were professionalism...
Veterans United is the best. They actually had me approved and closed in two weeks time. Who has ever heard of such a thing. If it were not for Veterans United I would not have made my closing date. Thank you Veterans United.
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They are very good and informative on handling the process. Always updating me and quick to reply with any issues I came across. I would recommend Ryan and his team 10 out of 10 I am happy very thankful for them. They make the process simple and smooth always willing to lend a hand.
Casey was beyond awesome, there’s not enough I can say about how helpful he was for me and my wife, he made the process smooth, I just want to thank Casey again from me and my wife.
My team went was amazing I would 100% recommend.
PUT IT OFF WAY TOO LONG FOR SOMETHING Veterans United made so easy...OH MY GOODNESS,, THANK YOU ALL SO MUCH. I went into this scared and confused. Pretty certain I was shooting for Jupiter. YOU ALL MADE IT SO EASY. I was dealing with other issues in my life at same time, but the part with this loan was simple enough to let me keep going. I lost my mother 10 days before closing but this process kept my mind occupied. NOW I am relaxing in a home to totally love.
Called at 8:30, had approved at 11:30 for 150000. Closed on 12 March no problem.
Incredibly responsive. On the ball. Checklists and “to do” tasks are very clear and oh so helpful. User portal is the way to go. Most user friendly interface I’ve seen.
You should never refer this real estate agent Kyah to me!!!
Response from Veterans United
Hi John,
I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.
I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.
If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
I’ve used Veterans United a few times over many years and it has always been very smooth. Now they practically move you too!
The team could have waited things out but for my sake they dmfound a way to close faster. Amazing work.
Fast response, always wandered questions and phone calls. Made the deal easy.


