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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

135,383

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
116,651
4
14,781
3
2,193
2
997
1
761

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Showing all 874 Army service member reviews from Arkansas

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5 out of 5 Stars
Would Recommend

Strongly recommend!

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

I initially started with USAA. For 40 days I had a very stressful experience with their processes. 16 hrs prior to my closing I received a call to say they needed additional documents. I had no issues with provided documents but, because it was within 16 hrs of my closing, I was very upset and stopped the process. That same night I called Mr. Abernathy. He was professional, honest, had me in front of the underwriter the next day and cleared to close within 1 week. I am a retired veteran, I will make it my business to ensure all my fellow service members that need a new home contact Mr. Abernathy directly or google Veterans United. I have purchased two other homes and this was by far the most professional team I ever had the pleasure of working with. Thank you again!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Cooper is one great loan Specialist he knows what he is doing and takes great care of the person he is setting up the loan for and makes sure every thing goes right.

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

I had an amazing experience with Veterans United. I started this journey 4 months ago with poor credit so I was placed into the Lighthouse Program and given recommendations on how to improve my credit score. Within 3 months my credit rating improved an average of 75 points. Because of that I was able to buy a brand new house on the golf course. I am so appreciative of team at VU. Thank you Gabe, Jeff and Justin! I couldn’t have done with without you.

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
Photo submission from Brendia R.

Your organization is wonderful. Your staff is very professional and very accommodating. Gerrit Hane and his team were phenomenal. Their patience is to be commended. Thank you so much for your great encouragement and non-stop assurance.

Loan Officer: Gerrit Hane

NMLS# 1002285

4.5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

I would recommend any Veteran use this to buy there home. The staff are good people who truly have you in there best interest.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

I was always told that buying a house was almost always tough and stressful. Veterans United made the process quite the opposite. I really enjoyed how easy and smooth they made it for me. Thanks guys

Loan Officer: Bill Bales

NMLS# 1050803

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Veterans United Loan team makes the whole process of the loan easy and understandable.Best Lender company ever!

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
Jamie R

My team at Veterans United was a blessing. Their unsurpassed customer service helped my family tremendously. From start to finish they answered every question, explained everything and ensured we understood the process. Their patience, respect, and care will always be appreciated. The whole home buying experience surprisingly simple! I will sing their praises for years to come! Thank you all for being the best in the business. I feel like you all are a part of my family. I'll definitely send more veterans your way!

Loan Officer: Eric Hermann

NMLS# 128481

3 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

2.5 out of 5 Stars

It’s ok to use as a lender but I am sure that if you are looking for better service and expediency I recommend a different company.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

This is our second home, and Jon worked both of them... wouldn’t want anyone except Jon working my loan... it was an awesome experience... thanks jon

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

The entire process from initial online application to final closing was simple and smooth. Austin, Allie and Bill were outstanding!! I cannot say enough about Allie's bedside manners. Her ability to counsel me throughout the process was capped off by Bill's positive attitude and overall knowledge! I applied with Veterans United as a skeptic of the process, partly due to it being online, but mainly due to the fact that I filed Bankruptcy 3 years ago. Not only was I made a believer, but my dream has come true for my family and me!! Thank you Allie for your talking me "off of the ledge" and fighting for me! Thank you Bill for hearing my needs and customizing my deal to fit my financial budget! Austin, thanks as well...if it were not for your easy going but knowledgeable first contact, I would still be renting! My Family and I closed on our first Home on Friday!! At closing, I dawned my "Hooah" socks for signing! What was once only a dream, has quickly and smoothly become reality! Ears to ears smiles, right on and thank you to the entire Team at Veterans United Home Loans!!! We will definitely return when we are ready to sale and buy again!!!!Josh N.

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Meghan was awesome through the process. I would definitely recommend.

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

I would recommend veterans United to all military members.

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

We had a very easy transaction with our dealings with Veterans United. After my husband and I decided to downsize from a three acre home to a better home in the City we contacted Veterans United and we had a wonderful loan specialist help us with every little detail and worked well with our real estate agent to get us processed as soon as possible without much of a hitch. Thanks to Veterans United for making the rest of our retirement and lives with a wonderful new home. The Mosers

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Best of the best

Loan Officer: Christina Gardiner

NMLS# 1450509

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

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See all 135,383 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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