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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,038

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,119
4
40,464
3
6,651
2
2,065
1
1,739

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Showing all 1,861 Army service member home purchase loan reviews from Arizona

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5 out of 5 Stars
Would Recommend

Veterans United was there for me every step of the way. There friendly, helpful, quick to respond to any question. They made me feel like they where family, I will recomend them to all my vet friends. They helped my wife and I realize our dream of owning a home.

Loan Officer: Carrie Freeman

NMLS# 1140687

0.5 out of 5 Stars

Recommendations:Katie Rose needs to take ownership and accountability of her mistakes.As a sergeant/team leader in the military. When one of my soldiers openly admits to me that they made a mistake, I don't need to jump on their case because as soon as someone knows they made a mistake. Nobody in the room feels worse than that soldier at that moment and when that soldier feels that way, they will have resiliency to not make that mistake again.Myself as a customer. Give me the benefit of doubt that I wouldn't be frustrated or mad if someone openly admits they made a mistake. If Katie openly admitted she made a mistake, this review and my attitude towards VU would be more positive. The fact that she was pointing fingers and gave excuses. Which resulted that she lied. I will never work with VU again.

Response from Veterans United

Ronald, thank you for your open and honest feedback. Our commitment to providing excellent service means that your feedback is valuable. Our Client Advocate team will use your comments to further our ability to help every customer get to the closing table as quickly as possible. We wholeheartedly agree that accountability is a key trait to assist our clients and want to assure you that our goal is to provide amazing customer service. Thank you for your service to our country.

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Everyone at Veterans United are very kind and helpful. They want what is best for you. Matt Colgin was always on top of everything. If any problems popped up he did everything he could to fix them. Bethany was also very helpful in my home buying experience. She helped with finding and getting all the necessary Paperwork to move on to be able to close on my home. I’m very thankful!

Loan Officer: Matt Colgin

NMLS# 1374345

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
Photo submission from Talon L.

Very smooth, easy, process. If such a boring and beurocratic transaction could ever be described as "fun", this one counts!

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I am so very impressed with the speed, the dedication and the commitment of the the veterans united team as a whole. I will happily continue to recommend them and I will use them next time I buy a home!

Loan Officer: Clayton Meldi

NMLS# 1564820

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

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5 out of 5 Stars
Would Recommend

From start to finish, Veterans United made the mortgage loan process easy-peasy. This home purchase was our fifth home and it was the best mortgage loan experience of all. Our Veterans United team was professional, knowledgeable, and caring. In a time when customer care is often lacking, Veterans United excels. Highly recommend!!

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

I highly recommend Veteran United and will talk to my friends and family about using them.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

I would recommend Veterans United Home Loans

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from John S.

I was unaware for many years about getting a VA home loan. Now that I have gotten a home using Veterans United, I'm sorry I waited so long. They were very professional and walked me through every step of the process and got me the best rate. I now truly understand that Veterans United is the best in obtaining a VA home loan. Thank You!

Loan Officer: Shawn Stewart

NMLS# 1531270

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

First time homebuyer here! These folks are the 'A Team' of the home loan game! Truly an amazing journey from start to finish! I'm glad I chose to start over with them when I moved back to Arizona. Truly amazing people working together to make your dreams come true. Everything is always laid out in front of you, and they go over everything and make sure you understand fully before they proceed to the next step.

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Will definitely recommend both Veterans United and Keller Willams Realty Company to any veteran looking to sell or buy their house. Together they are one heck of a team that never failed to deliver. A great big thanks to all who worked on making our dream home a reality.

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Would recommend to others

Loan Officer: Taylor Deppe

NMLS# 1055205

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

Thank you!

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

I thoroughly recommend Veterans United, I have purchased a lot of properties and the experience working with Veterans United was by far and away the most timely, efficient and well run transaction of them all. The process was professionally orchestrated and productive, I knew exactly what was required in the way of documentation and everything went smoothly. Can't say enough good things about the company and the loan team with whom I worked.

Loan Officer: Terri Behrens

NMLS# 1122291

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
Photo submission from Joseph P.

I cant say enough great things about Veterans United. If your a Veteran and thinking of using your VA benifits, seek out VU. They will not disappoint. If they could get me into my dream home, then you can too. Thank you all at Veterans United.

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

Second time I have used Veterans United and HIGHLY RECOMMEND! Working with Steve Kincheloe, Sr. Loan Office,r was both professional and business, but also with humor and laughs added in once in awhile which helped during a important life changing step that finished so fast it still amazes me. Also, my Agent was so impressed that she plans on mentioning Veterans United to any potential clients in the future who will be seeking a VA loan. Thank you to the VU team for so much help twice in a row.

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Overall, VU got the job done and navigated through our unique situation. I would use them again. I was told that we would get to closing on time and VU held up their end of their promise.

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Thill

NMLS# 1504452

5 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

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