The entire team and process was very streamlined. Everybody I worked with was very pleasant.
Thank you from the bottom of our hearts for all of your help to get the loan and for assisting us with all of the papers. It has been a pleasure to work with all of you! You will always be our go-to and we have already started to spread the word about your amazing team! Thank you all again for the great work!
Kevin and Caitlin were absolutely the best. They both would pick up the phone right away and responded to every email from our realtor and me. This was the second time purchasing a home through VU and I would highly recommend them and VU because they’re literally the best. VU makes the process extremely user friendly. They’re a night and day difference in our experience
Professional, kind, helpful, and top-notch in my book.
If I could do more than a 10 star rating I would.Chris P and Jenny were absolutely amazing. I am so thankful for all there hard work. They made the process so fast and so smooth. Thank you Veterans United Team. I salute 🫡 you all.
Samuel was amazing and was very informative and kept in touch through the complete process.
He was always very informative and had all the answers that I needed right away.
I felt like he was in control 100% of the time.
Thanks to the Veterans United team!
Excellent service from Justin and the team. Nothing but great things to say. Everyone kept us well informed and the whole process was the easiest we’ve ever experienced. 10/10 in every aspect.
Happy that were there for me.
Veterans United has been nothing short of EXCEPTIONAL! Everything was a breeze and organized, professional, and extremely helpful in all aspects of our move. This was our first house and with stress being high they were always available with our mountain of questions and concerns. Thank you, isn't enough words to show our appreciation with all of their help, guidance and support. From the EXCEPTIONAL realator whom was so helpful and understanding to all of the team with veterans united, we cannot say one bad experience with you all. I will definitly come back to Veterans United for our next purchase.With much Appreciation,
The Bass family
John and his team was absolutely the best to work with. No issues and everything ran smoothly on both the mortgage side and our own side. We would definitely work with John and his team if we ever have a need again. We do highly recommend his team to help secure a loan for any family, friends or other individuals looking for a home loan.
It’s the worst experience of my life, I would rather go back and fight in Iraq.
Response from Veterans United
Hi David,
I’m so sorry to hear that your experience with us was this difficult. Buying a home should never leave you feeling overwhelmed or defeated, and I hate that this process caused you that kind of stress.
I’d really like my team to have the chance to talk with you directly and better understand what happened. We are here to listen and provide support, and you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and we typically respond the next business day if you contact us after hours.
Rick, Bridget and Brittani were amazing to work with! They kept me informed and on track and were always pleasant and patient, no matter how many questions I had.
Veterans United was a pleasure to work with. Even with some hiccups along the way everything went smooth as possible. We are now in the house we wanted and highly recommend VU and John Sullivan's team.
When so many would not finance with me, one started to, Veterans United came in with a better interest rate, lowered my closing costs, and got me into a house!
