Mr. Ted was the best!! He was constantly trying to help us throughout the whole process and was very pleasing to work with! He went above and beyond his work!
I had an amazing experience buying my new house with Aaron and his team. Thank you guys for making my dream come true.
Mike and his team were awesome. They worked with us over weekends, helped us navigate counter offers and even helped us close on our loan early when we found the perfect house. I could not recommend veterans united enough. They have made buying our first house an experience we will always look back on with love. Thank you veterans united.
Very Professional. Good communications. 2nd time I’ve used them.
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My husband and I had a great experience using Veterans United! Everyone was always very professional, and easy to reach. They truly fought for us and we are eternally grateful!
My Team Veterans United provided exceptional support throughout my homebuying process. The team guided me through every step and consistently made themselves available, no matter the time. Team 5801 always picked up and ensured I had the answers and assistance I needed. I’m truly grateful for their dedication and outstanding service.Thank you again, Team
Samantha, Annie and the whole team made the whole process seamless and stress free. At a time when home prices and interest rates are outrageous the VU team were professional, up front and patient. Thank you again so much.
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
All of the agents were wonderful during the home buying process.
They kept me very informed.
Your team was amazing and got me through my first house purchased. I also appreciate all you guys hard work and making me understand how easy this process was again thank you.
Hannah and her whole team are amazing. I was such a pain but they worked with me for 9 months!
Our team was so helpful, they answered every question we had and gave us amazing feedback about our financial readiness for this major step in our lives!
Communication was horrible Micheal Jones did good but there was a hiccup at some point with the other person we were working with because we got radio silence after that
Response from Veterans United
Hi Naomi,
Thank you for sharing this. I’m glad to hear Michael did a good job, but I’m really sorry for the breakdown in communication you experienced afterward. Being met with radio silence can be frustrating, especially during such an important process.
That’s not the level of consistency you should expect from us, and I appreciate you calling it out. I’d like the chance to look into what happened and make sure your experience is fully understood.
Please feel free to reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Thank you so much for your patience and dedication during this process. I am very thank for the experience, and I know in my heart that you make the dream of home ownership possible for many veterans.
Veterans United made the home buying process easy to understand. Everyone was very helpful and showed their willingness to help my family search and buy a home. Thank you for helping Veterans get their dream home.
Great team.
Everyone on the team was extremely helpful and really cared about every part of buying my new home.
