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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,379

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,291
4
14,281
3
2,116
2
963
1
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5 out of 5 Stars
Would Recommend

First of all to all my brothers and sisters who are out there and have defended this great nation Thank You. I can only say that I am a very skeptical person and that it is not easy for me to trust a process or a system. Veterans United worked with me and made the homebuying process clear and completely understandable right up to the close of my escrow. My representative Bill Musick went the extra miles it took and trust me I’m certain I tested him, but he always had a calm and clear way of explaining things to this old Tanker. I can honestly say purchasing a home is not within my comfort wheel at all. Bill found a way to make things understandable and he was available whenever I had a question I cannot say enough good things about Veterans United and their representatives. Each person I dealt with at each step of the process was professional and worked hard to make sure that the process went along smoothly.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

It was faster and easier than I expected. Everyone was super helpful and nice!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Amazing experience, made my life during the approval easy and stress free.

Loan Officer: Danny Kliethermes

NMLS# 996807

4.5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
Photo submission from Rex N.

Working with Josh and his team of Tony and Billy was such a satisfying experience. Their knowledge of everything was welcomed. It could not have been an easier process. They were always available with our questions and always had the answer for us. We would recommend United Veterans Home Loans to any veteran and family. We are very grateful and blessed to have had them to help us to purchase our new home and start the next journey in our life!!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Veterans United was great to work with from start to finish...Especially Jake Hanson. They amde the buying process so easy and friendly.I have bought numerous homes over the years, but none as easy, friendly, accurate or effortless. If you are a vet, this is the ONLY way to go for buying your home. So glad we made this decision to use Veterans United!!!

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Ford

NMLS# 1599245

5 out of 5 Stars
Would Recommend

Do you need a hero? Veterans United has you covered

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

Veterans United made the whole experience of purchasing a home easy. We knew everything ahead of when it happened. The loan team of Eric, Nicholas and Morgan were very helpful and never steered us wrong. We would recommend them to anyone

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Overall, a great experience working with the Veterans United Home Loan team. They maid the process smooth, with no detrimental hitch. Highly recommend them.

Loan Officer: Steve Gustafson

NMLS# 1599009

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Paulus

NMLS# 1630251

5 out of 5 Stars
Would Recommend

This was our 2nd time purchasing a home with Veterans United. At this time I would like to thank Tina Cigala especially for helping us for the second time with a home. Thanks again Tina.

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

We were surprised at how quickly veterans United worked to get us the home we wanted. They were very caring and we felt that they were there looking out for us.

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
Photo submission from Mike W.

Veterans United Home Loans is without a doubt one of the most professional agencies I have ever dealt with in 40 years. They were extremely knowledgeable, helpful and more than willing to go the extra mile. Their dedication to the client's needs were unbelievable. Constant contact and updates in all forms of communication. I have nothing but respect and admiration for their staff.

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Jason Gibson and the team at the San Diego office was amazing. I would highly recommend Jason Gibson to be your loan officer if your looking for a home in CA. He went above and beyond to make our loan happen and to make sure everyone stayed updated on the status of the loan.

Loan Officer: Jason Gibson

NMLS# 1311102

5 out of 5 Stars
Would Recommend

sarah mark and anige was outstandi to work with.

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

My overall experience with VU has been great. I was pre-approved even with forced bankruptcy less than 4 years ago, due to military disabilities. The loan process went smoothly, the team was very patient with me despite focusing on health issues and doctor appointments, and were very cheerful and helpful. However, I am disappointed that after only few weeks of closing, my loan was already sold to another lender. (you may want to address this with your loan officer).🤔Because of Merry (my loan officer), her team and VU, Trigger and I have stability 👍😊😍 as we moved 4 times in less than 4 years ☹️. Thank you from the bottom of our hearts, Rosemarie & Trigger 🐕🐾

Loan Officer: Merry Lampinen

NMLS# 1717999

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Its my first home buying experience ...it was great once i found my home i wanted i was able to close escrow in 23 days.

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

everyone involved was very helpful and made the process less painful

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
Would Recommend
Photo submission from David W.

It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Fox

NMLS# 1599115

5 out of 5 Stars
Would Recommend

If you a veteran without a COE. Ian Reed can find it and get it for you. Hand no problems with this lender.

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Besides having Kyle Gardner as my go-to person when it comes to mortgage loans and financial advice, I had the honor and pleasure of working with Sam Brown also. He is extremely trustworthy and very helpful when going through the process. He answers all my questions, always on top of things, and closes the loops very quickly with any issues or concerns. Both truly made this experience run very smoothly and much quicker than I thought. Thanks!

Loan Officer: Kyle Gardner

NMLS# 1203784

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See all 129,379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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