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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,131

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,077
4
14,253
3
2,112
2
961
1
728

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Showing all 5,646 Army service member reviews from Florida

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5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Outstanding service!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

4.5 out of 5 Stars
Would Recommend

Good To work with

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Very positive thru out

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
Photo submission from Wylee W.

Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

VU team was super nice and very friendly. They really worked for us.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Work with Brock! He is on the ball and an excellent Profesional that takes care of his clients!

Loan Officer: Brock Christopher

NMLS# 1726916

5 out of 5 Stars
Would Recommend

I went into this home buying process, having some, but not an absolute knowledge of what to expect. Buying a home, especially for a 1st time home buyer, can be emotionally and financially challenging. For so many reasons, my process through Veterans United (VU) was rather quick (especially considering the home was new construction) and my entire loan team was very resourceful during the entire process. I started in late May (I believe the week prior to Memorial Day) with a online application and received my pre-approval documentation by mid-June. Additionally, my pre-approval was only delayed because I wasn't timely in filing my federal tax return for the previous tax year. When I found the home I wanted to purchase, VU continued to provide support to me, the builder and my real estate agent. Even when the expected construction completion date was delayed, VU was able to make adjustments as required with all parties, to include the title company. I was able to close on a newly constructed home on September 13, 2018...................In the words of my 14 year old daughter (YAAAAAAAAYYYYYYYY. PhillipNew Home OwnerSeptember 2018

Loan Officer: Tim Wuest

NMLS# 1009949

3.5 out of 5 Stars

Loan Officer: Will McCullah

NMLS# 42406

3.5 out of 5 Stars
Would Recommend

Veterans United walked me through the home buying process step by step and made the home of my dreams possible. Thanks for a job well done!

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Top notch. They bend over backwards to find a way to get you approved and into your new home. I had reached out to several other lenders but none came close to offering the level of expertise and customer service that I received with Veterans United. I would highly recommend them to any veteran interested in purchasing a new home.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
Photo submission from Brandon S.

Just a great overall experience being able to do everything electronically over the phone. I was still able to work and get things done. It didn't take any time at all and they stuck with me to help me purchase my very first home.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Veterans United made buying our home an absolute breeze. They helped us every step of the way, answered all our questions, and told us what to expect. All veterans should be taking advantage of this amazing benefit available to them.

Loan Officer: DJ Leverton

NMLS# 1407046

4.5 out of 5 Stars
Would Recommend

Brother and Sister Veterans...you will not be disappointed with Veterans United home loan. The assigned agents Tim Langton and Diana Ess.. are very professional and polite. The mostly can immediately answer your questions, if not they promptly return to your questions. They both guided me through this from day one. VA loans in general are known as hard to process because of the government regulations, etc. But my Veterans United representative steered me through this process very professional.

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Veterans United has financed two homes for me and my family and I highly recommend them for your mortgage requirements. Everybody I worked with at Veterans United was extremely professional and didn’t waste time. I will continue to use and recommend Veterans United!

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

3.5 out of 5 Stars

my overall buying experience wasn’t the greatest, a lot of miscommunication and lack of communication. I moved from out of state and the day before my closing date I was told more paperwork was needed , forcing me to stay in a hotel with my children for a week because I was already on the road driving to my new home . They were great with rebuilding my credit though

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

I would recommend Billy to my friends who are buying a home. The whole process was really easy. Thanks guys for believing in me and working with me. I'm in my dream home thanks to my Veterans United Home loans team.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

This was by far the best team to work with. The clear proactive communication make this a what a home buying experience should be...easy

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Awesome experience!!! Truly Blessed to be a Veteran and have such Professionals make our loan process go very smooth. Your company has true superstars working for you and I pray that they will be recognized for it. Will recommend your company to anyone we know that is a veteran !!!! We will be using you guys again at some point down the road to refinance and we have Johnny Mitchell's number safely locked away for that day. Thank you so much on behalf of The Spaulding Family.Yours Truly Gary Jessica And Hayden SpauldingP.S. Keep up the Good Work!!

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Buying a home is a stressful process no matter what, but I feel with veterans United and the loan team that helped me through it, it went as smooth as it could of went. I called Victoria multiple times a week and she answered Everytime and was professional.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth D.

Taylor and Jackie guided us through a maze of paperwork with expert precision. They were quick to respond to any phone call or email. It was a pleasure to work with them. Their professionalism was very evident throughout the whole loan process.

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
Would Recommend

Home buying is definitely like a roller coaster ride but we couldn’t ask for a better team to help us through

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Connell

NMLS# 1483292

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

3 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

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See all 129,131 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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