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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,160

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,705
4
13,780
3
2,040
2
932
1
703

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Showing all 4,912 Army service member home purchase loan reviews from Florida

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5 out of 5 Stars
Would Recommend

Did everything to make the process go smoothly as possible!

Loan Officer: Ryan Peterson

NMLS# 1197848

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

0.5 out of 5 Stars

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

I recommended my oldest Nephew to your company

Loan Officer: Lindsey James

NMLS# 1374324

4 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
Photo submission from Wylee W.

Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Only complaint is our realtor was not very involved in the process. we saw him a total of 3 times, the last of which he only;y showed up to pick up his check. please beware of working with this realtor.

Loan Officer: Isaac Francisco

NMLS# 1035632

5 out of 5 Stars
Would Recommend

I feel blessed to have had Sam Yoo and Ryan Bogeart working on our loan. They both were always there to answer questions and keep us informed of what they needed. The loan process was a calm experience. We will definitely refer others.

Loan Officer: Sam Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Zac and Nick from Veterans United were amazing! They were knowledgeable and great at communicating and keep me in the loop for the whole process. I will definitely use them again in the future.

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Everyone that I dealt with was so helpful. , Knowledgeable and a pleasure to work with you.

Loan Officer: Tony Meis

NMLS# 1044957

4 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Thank you and I’ll recommend Veterans United to any and all service members.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
Photo submission from Brandon S.

Just a great overall experience being able to do everything electronically over the phone. I was still able to work and get things done. It didn't take any time at all and they stuck with me to help me purchase my very first home.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Buchert

NMLS# 710485

4.5 out of 5 Stars
Would Recommend

Cameron and his team were awesome. They explained every question we had in detail and were always available when we needed them .

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

DAVE!!! Outstanding!!! The whole process was so smooth thanks to Dave Stoll. From pre-qualification straight through closing Dave was in contact with me guiding me through every step, ensuring an absolutely wonderful experience. This was my first mortgage and I expected it to be much more difficult. So many thanks.

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Steph made it easy

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth D.

Taylor and Jackie guided us through a maze of paperwork with expert precision. They were quick to respond to any phone call or email. It was a pleasure to work with them. Their professionalism was very evident throughout the whole loan process.

Loan Officer: Taylor Clark

NMLS# 1124030

2 out of 5 Stars

In the beginning all started very well until day before closing at which time I was informed were unable to process loan due to debt to income ratio. If that were the case why did I even present offer on home. After expressing my concern and then escalated to upper management at which time they were able to give me options on what can be done for the loan to be approved. The work around was never presented until the day of original close date which if known prior to that it could have been taken care of and could have closed on original close date. Since unable to close on original date was put into a situation that should have not had to be in. Had to cancel power switch over / water / cable etc. Not to mention I had only 8 days at current residence because based on information provided by loan officer gave 30 day notice so now when loan didn't process gave my family and I only 8 days to vacate. Luckily upper management was able to give solution and loan finally was approved.

Production Manager: Darrick Brown

NMLS# 44323

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

5 out of 5 Stars
Would Recommend

Kelly Tolster was by far the best loan officer we've worked with in the home buying process. This was our first experience with Veterans United, and Kelly's outstanding reviews was what brought us to Veterans United in Tampa. Kelly did not disappoint!

Loan Officer: Kelly Tolster

NMLS# 420363

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Everyone was very responsive and always returned my call or email.

Loan Officer: Mary Jacobi

NMLS# 840760

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See all 124,160 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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