IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
The process was seamless, efficient and always informative. I always knew where I stood or what I needed to provide. They didnt just listen to my needs but reacted quickly to ensure they were met with courtesy and respect.
They made buying a house easy when it sounds so daunting!!
The organization keeps tabs on all aspects of it. Able to help out with each piece and more depth to get the process to home ownership simpler and easier.
Amazing work, Scott and Curtis are an outstanding team who went above and beyond to make sure I closed early and were extremely professional.
Easy to work with and very exceptional service throughout home buying process
Ready to see for yourself?
Experience first-hand why 356,449 homeowners give us a perfect score!
Matthew, Amanda, and Annie were an incredible blessing to work with!! They were professional, compassionate and kind and I’m so pleased with my experience!!
Every team member, especially Maggie, was on point and phenomenal. You made my home buying experience very easy. I am blessed to have done business with Veterans United.
Maggie, you are the BEST😊
Very easy to work with and very responsive to my questions.
Thanks Blake and our whole senior loan team, for our first home, happy holidays!!
Everyone I have dealt with has been outstanding. They all have answered every question I had. Very pleasent people.
Outstanding experience from start to finish.
Veterans United made the entire home-buying process smooth, transparent, and stress-free. As a veteran, I truly felt understood and supported at every step. Communication was excellent, timelines were clearly explained, and any questions I had were answered quickly and thoroughly. The team was proactive, knowledgeable, and genuinely cared about making sure everything was done right—not just fast. I couldn’t have asked for a better experience and would absolutely recommend Veterans United to any fellow service member or veteran looking to use their VA loan with confidence
Ready to see for yourself?
Experience first-hand why 356,449 homeowners give us a perfect score!
Rick is the most professional, efficient, personable Loan Officer I've worked with in 40 years of purchasing multiple homes. I am a multiple repeat client aa Rick and VU are simply the best.
My loan team was awesome. They guided me every step of the way to my forever home.
Awesome!!! Communication was excellent! Advisement was excellent! Customer Service was/is excellent. Haley's team is great. I'm very pleased with everything. Thank you!
While I have been very pleased with the level of service provided, I have observed that current market rates for comparable profiles appear more competitive elsewhere. Consequently, I believe it would be financially prudent for me to explore alternative financing options to ensure I am securing the most economical rate.
The under writing needs to be more streamlined. There were to many last minute needed items that had no real bearing on the home purchase.
Response from Veterans United
Hi Jeffrey,
I’m sorry the underwriting process felt so disjointed and stressful. Last-minute requests, especially when they don’t seem to directly impact the home purchase, can be frustrating and disruptive. I understand why this left you feeling disappointed.
Your feedback is important, and I’d appreciate the chance for our Client Advocate team to take a closer look and share your concerns with the right teams. If you’re open to it, you can reach them at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
