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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
15,331 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 15,331 Army service member reviews from Florida

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5 out of 5 Stars

Ron Rowe and the entire team at United Veterans worked very hard with us to close on our present NEW HOME. Thank you all for your help. We love our New Home.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Fast closing , all the procedure last less than a month.very efficient and professional !

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Quick easy. The whole team is involved along the way. And lowest interest rates available.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

Exceptional performance by the Veterans United team. The most professional approach to customer service and care. I never had any concerns throughout the process of financing my new home. Thanks to Ben Choi and the team fur making this a seamless experience.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

Outstanding service from start to finish. Excellent job by Janeanne and her staff

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Nick Bruno and Sam Miller were so helpful throughout the whole loan process it was unbelievable , very patient and they walk you through the entice process until the closing and continue to offer support afterwards, thanks Veterans United.!!!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

I am a first-time home buyer and essentially had no clue about anything. Billy Abney and his team were wonderful and did everything they could to help me understand the process and to make it as smooth as possible. I would highly recommend Veterans United and Billy's team.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

4.5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

2.5 out of 5 Stars

The whole process was very disorganized with little communication, next steps and what some terms mean. Additionally, there were several people calling to “set things up” when the closing was not even near.

Response from Veterans United

Hi John,
I’m really sorry to hear the process felt disorganized and unclear. When you’re trying to move toward closing, you deserve steady communication and a clear sense of what’s coming next, and I understand how frustrating it is when that doesn’t happen. I’d appreciate if my folks had the chance to look into this with you.

If you’re open to talking more, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com

5 out of 5 Stars

The full team are professional, extremely helpful, and incredibly diligent in the work they do. I am so greatful for their expertise and assistance in providing the best service and securing my loan. Thank you so much! =^.^=

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Photo submission from Rashiid N.

Thanks Blake and our whole senior loan team, for our first home, happy holidays!!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4.5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Great experience. Michael was extremely helpful and I highly recommend him.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

always a great experience

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars

Chris, Amanda, Josh, Cooper and the entire Veterans United Team are Outstanding and very Respectful of Veterans

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

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4.5 out of 5 Stars
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Thank you Lacy Osborn, Donnie, Bobbi, and the host of other team members. I APPRECIATE all of you for your efforts, knowledge and professionalism thru out this journey. For the purchase of my 1st home. You guys are the best in my most humble opinion.... again Thank you!!

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

4.5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
Photo submission from Raymond H.

My loan team was awesome. They guided me every step of the way to my forever home.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

Mary was the most wonderful. Patient courteous and understanding. She treated me like I was family

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

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