The purchase of a home can be one of the most stressful event in one’s lifetime. One of the main reasons is you may or may not be kept in the loop so you have to be patient while you are waiting for the process to go through which can make you feel anxious at times. Amazingly this was not the case with Veterans United specifically Lily Farnan and her theme. She kept us in the loop every Step of the way. She let us know what to expect and at the close of the day she would always send an update which was always positive. This made you feel good especially if you’re not sure about what is happening behind the scenes. In addition Veterans United has a very informative website with videos that tells you about the process and what to work on or expect for the next step. We really appreciate this kind of information and customer care. Thank you very much , it’s really appreciated!
Thomas Hall and his team were extremely engaging and helpful all throughout the process. Veterans United is by far the best loan originator team that I have ever dealt with. Thank you so much to everyone at Veterans United and especially Thomas Hall and his entire team for making the process easy and seamless. 10 out of 10 for me here!
My Veteran United team did an excellent job during my purchase and refinance. Very expedient and accurate. Answering my every question ASAP.
The counselors assigned offered outstanding service. It was a pleasure working with Harley and Diana. Any problems I had were addressed and a solution found. The process is aggravating at times but definitely worth it. I highly recommend this company
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
While I understand there are a lot of moving parts with buying a home, there were a lot of people to keep track of and at times it was frustrating. There were occasions where it seemed like they had too many projects to keep track of. But once everyone was in the same page things did begin to move smoothly. I would have liked some sort of list of all the up front costs. As a new homebuyer I did not know what to expect and it seemed like there were a lot of surprise costs along the way. Looking back they were all valid and needed, I just wasn’t aware from the beginning.
Veterans United is the best. I really love the open communication . If I had a question it was answered. JB Barton! I’ll say his name again JB Barton is awesome. I worked with him when I purchased my home and I worked him again when my family and I refinanced on our home. In between that if I had a question he always answered. If the rates went down but not to what we discussed he would openly communicate that to my family and I. It is because of JB Barton why I would recommend Veterans United to my fellow comrades.
Great job from start to finish. Everything explained step by step
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They made a dream come true in a time of a housing crisis, the VA loan protected us from buying a house that was flipped with loads of hidden issues. I got a home with brand new everything and a proper inspection to assure everything was done right. They were completely patient with us and they set us up for success I couldn't be happier with the home we found; It feels surreal Thank you guys!
Rich P, Megan R, and Tiffany H gave me the best service I could have possibly asked for. I’m forever grateful
Thanks Blake and our whole senior loan team, for our first home, happy holidays!!
Blake, and his team were absolutely amazing. I am a busy person and they stayed on top of things, kept me informed, worked on my time table. I can't express in words how grateful I am for all of them. This is for Blake so I just want to say, he was THE BEST
The process went super smooth. Their expertise and quick turn around was great. The entire team made my first time buying a home super easy and quick! Thank you all!
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Experience first-hand why 358,548 homeowners give us a perfect score!
It went great. Veterans united worked hard and made sure I was up to date until the end.
My loan team was awesome. They guided me every step of the way to my forever home.
Great service, pattern of competency forming. Thanks for everything!
They are great
