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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
14,783 reviews
705 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 14,783 Army service member reviews from Georgia

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5 out of 5 Stars

From the very first phone contact, all through the application process and closing, the team was there for us.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

Every member of my team is very knowledgeable, friendly, and prompt.
They were able to answer all my questions. They also always kept my best interest in mind helping me through every step of the process. I absolutely will be recommending to my fellow veterans.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Photo submission from Jodeen B.

Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Everyone in the organization was very professional and helpful. Debbie and Jennifer aware awesome

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Veteran’s United was amazing with the home buying process and helped me every step of the way ensuring a smooth experience.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

Chase Lyles turned what should have been an impossible refinance into a smooth closing. Our situation was complicated: an active billing dispute with our HOA and a lien clouding title mid-process. Chase never flinched. He worked with the title company to structure an escrow holdback so we could close on time without surrendering our dispute, kept us informed at every step, and treated every complication like a problem to solve rather than a reason to say no. We closed on a rate that saves us over $1,100 a month. Veterans United and Chase earned every bit of this 10.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

From beginning to end the process was smooth. The entire team communicated throughout every step. I didn’t feel pressured or rushed.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Chase and his team made everything so easy we used them to buy two homes. I would recommend him to any veteran buying a home.

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

Mike Smith and team were great to work with and made the home buying process enjoyable. They kept me informed and were very helpful throughout the process. Thank you all!!!-Derek

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Photo submission from Matthew H.

We highly recommend Veterans United - they made two confused young adults into home owners!

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Wes reached out to me and also Dika I shared with them I was homeless 3 years ago when I was over come with addiction and I overcame that addiction and got clean 3 years ago but besides that Wes and Dika really listened to me and did not just look at me as a number but they cared and looked at me as a human and really cared. They worked with me and gave me goals to reach and it really felt good to feel I still had fight in myself They structured my goals for me and gave me a non hassle path to getting my home. There are no words I can say to say how helpful and caring the team at veterans United was

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars

A few communications issues toward the end that were pretty stressful on our end but overall excellent

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

The Katie Rose team was awesome. Good communication and efficiency

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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Experience first-hand why 375,207 homeowners give us a perfect score!

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5 out of 5 Stars

VU was amazing! Amy was there with us through all of the process.

headshot image of Amy Mitchell

Loan Officer : Amy Mitchell

NMLS# 2177194

5 out of 5 Stars
headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars

Joe Schumacher and his team were amazing, very knowledgeable, and always available for questions. I highly recommend them!

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
Photo submission from Gerald B.

Veterans United helped my wife and I be first time homeowners and this picture is from our closing day.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Melissa and Lisa were awesome during the process

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Aside from Taylor Webb’s lack of response and communication throughout the entire process, Chance did an amazing job of recommending a realtor and Mason did a great job at laying out the facts in a timely manner.

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

0.5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

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