This is my second time working with Veterans United and it has been a 10/10 positive experience two times in a row. The first time my initial loan company fell through when it was time to make an offer and Jeanette came through to save the day after being recommended by my real estate agent for my first go around.My second go around I had Tory Tuttle who was extremely informative, professional, and always radiated positive energy. I already came in wanting to purchase a property and Tory was essential in ensuring I had done my due diligence when it came to rates, purchase price vs. income, and weighing my relevant financial factors before making the final decision.Tory worked all days of the week to ensure I had everything I needed and that all documents were received and sent in my convenience in time for closing with zero delays. She even caught minor clerical errors in the contract between the seller and myself.10/10 would want Tory again as a loan officer!
I would 100% recommend the experience smooth and easy to understand/ complete tasks throughout the process. Being able to buy a property at 20 years old is a great accomplishment but would not have happened without Veterans United! The only negative I have to say is about a delayed closing our date was pushed back because there was a misunderstanding about my husbands arrival date to Hawaii, misunderstanding happen all the time and it is totally okay but I am unpleased with how it was handled. After being told that our closing date was being pushed back due to the mistake that was made by the veterans united team there was no accountability or empathy for the situation it put myself and my husband in, we ended up having to cancel and re schedule all utilities that were set up for the original closing date, we had to cancel our delivery’s to our new home that we’re scheduled to be delivered on the original closing date and we had to pay for more days in the hotel ($280) per night luckily it was only for 4 days which is not bad however the situation could have been a lot worse and the least we could have gotten was an apology.
Veterans United has been a great experience. Working with Jaimie along side with her team made me feel a little less anxious because i knew i was in good hands. Highly recommended.
The entire process from initial contact to closing was nothing short of amazing and efficient. Brad supported us and kept us up to date every step. Now that we have closed on our new home, Brad stays as our partner and support! This is incredibly valuable and gives us an added sense of security and trust.Thank you! VU!
Everything went smoothly and I am very happy with my experience and getting approved.
Veterans United is very straightforward and knowledgeable on how everything works. Highly recommend.
had a great experience with Veterans United Home Loans. As a veteran, it meant a lot to work with a team that truly understands our needs. The process was smooth, and the communication was excellent from start to finish. Everyone I worked with was professional, knowledgeable, and genuinely helpful. I highly recommend Veterans United to any fellow service members looking to buy a home.
Prompt and and informative
So grateful to have worked with Veterans United. The process from start to finish has been quick and effective. Will highly recommend Veterans United to fellow service members and veterans for the rest if my life. Thank you Veterans United! Forever thankful and appreciative.
Aloha,
Kennedy Kugle was very helpful throughout my entire Veterans loan cash out refinance process. He communicated effectively via email and text messaging. I would feel comfortable with dealing with Kennedy Kugle again for my Veterans home loan needs in the future.
I would recommend to family and friends due to the streamlined process. We actually received an offer quick and the communication was great every step of the way.
Tory was great, and the whole team helped us through a very long home buying journey.
From my experience, I always knew Buying a House is not a easy Task but because of my Loan Officer Kennedy Kugle everything went fast and Smooth. He is always answer our question and Always availbe when we need Something like for example Power of Attorney when your Other half not present. I am very satisfied and Thanks Veteran United for making my Dream of Owning my own House...Mahalo
A closing team mistake on my home insurance rate caused some unneeded stress but my loan officer Nick was the epitome of a professional throughout. He explained everything exceptionally well and was in constant communication.
This is the team you want on your side. My family and I want to send out our heartfelt appreciation to the Veteran's United team. Thank you, God bless and well done!
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VU has been efficient, great, and overall the best team we could ask for. We had previously worked with USAA, who pales in comparison. From now on, all of our dealings will only be with VU.
This experience has made me realized that people talk smack about veterans united for no reason because Spencer was very helpful and made sure I was getting my monies worth. At no point did I feel like I was being ripped off or cheated out of a better deal. I had other loan officers I was working with to get better deals but no one could come close to veterans united. I even had one loan officer told me to definitely stick with veterans united.
Well, I already mentioned how wonderful our experience was with VU, so I'll just tell you that you're all great again!
