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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,305

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 1,715 Army service member home purchase loan reviews from Iowa

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5 out of 5 Stars
Would Recommend

This was a great experience. Was great start to finish.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

I would totally recommend Veterans United they have stayed on top of my loan process and have went above and beyond staying in communication with the process. They also have a solution for everything for moving.

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
Would Recommend
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
Would Recommend

I cannot thank VU enough. Their team is amazing and they made this entire process quick and easy. They walked us through everything step by step and we couldn’t have done it without them.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Jay C.

Overall it was a great experience. I know VU has been working with my wife the last few years to help get our credit on track. Without you guys this wouldnt have been possible. Thank you so much. Also I really loved the 2nd relator you set me up with, Shannon. He was amazing to work with and really helped make the process go smooth.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

3.5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Would Recommend

Our whole Veterans United team did a great job to help us with any issues that arose. They kept us constantly informed on what the next steps were and made it easy to get everything done in a timely matter. We also loved the bonus house warming gift we received!

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

4.5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
Photo submission from Matt R.

Just a great experience overall. While buying a home can sometimes be a tough experience, everyone made it super easy!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Veterans United was great they led me through the process so I could understand what was needed and was fast getting back to me when I had guestions.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

3 out of 5 Stars

On the Monterey side of things that was promise to me I did not get and nothing was explain to me

Response from Veterans United

Hi Timmy,
I’m sorry to hear that what you were promised didn’t match what you experienced, and that things weren’t explained clearly along the way. That kind of confusion can be very frustrating, and I regret that this was the impression you were left with.

Should you want to discuss further, I’d be glad to make time for a call. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

From the first step to that last our team was wonderful. They were all so personable and genuinely cared for us.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

My team did an amazing job throughout this whole process, they were on top of making sure I was well taken care of and answered any questions I had or cleared up any confusion I ran into. I would highly recommend veterans United to anyone and have already referred them to a coworker that is in the survive. Thank you to each and everyone, I am very pleased with all of their hard work!

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
Photo submission from Jackie T.

Don't be afraid to apply, everyone was great and helpful. They answered all my many questions. Thank You Veterans United. We are enjoying our new home.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

3 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

1 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

4.5 out of 5 Stars
Would Recommend

It was ridiculously easy and fast. Everyone on the team was fantastic and helped more than I could have asked for.

headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
Would Recommend

Having so many different people to work with was rather confusing to work through.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

More Reviews

See all 441,305 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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