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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,509 reviews
799 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,509 Army service member reviews from Illinois

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5 out of 5 Stars

VU and Chris Hill have got me thru buying four homes throughout my military changes of station. They know me and my family and always come in clutch when I need them the most. They make a stressful life change as stress free as possible.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars

It would be a 10 if not for the high fees.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Great job, very thankful for the easy process to come to a positive resolution.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

I always use veterans united as my go-to lender. Derek Harmon and his team have always helped to make the process as smooth as possible. They see obstacles not walls and are great at problem solving. This is the second time I’ve worked with them and hold onto this specific team’s contact information for the future. If you’re going to use veterans united I recommend contacting Derek Harmon and his team.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

4.5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

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5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Ryan kawelaske is the man! Made everything simple. Any questions I had I called him and he always answered. I think I heard the shower running in the background when I called him outside business hours one time. Another time I heard him ask the waitress for more time before he ordered so he could answer my questions. In all seriousness, he’s the best. Made some stressful times easier. 10/10!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

4 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

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Experience first-hand why 370,229 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Veterans United. Jake Albers. Lionel Messi. LeBron James. “What do these things have in common?” you’re asking yourself. Excellence, industry leading stats, and a tenacious thirst to be the best. While he may not break any NBA records or be the idol to millions of children kicking a soccer ball, Jake Albers and Veterans United will provide the home buying equivalent.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

The team I worked with at Veterans United was amazing. Their patience, availability, and professional courtesy were outstanding. As first-time buyers my wife and I had a ton of questions which were always answered and thoroughly explained. Not only did we get a quick deal on a beautiful home, but Veterans United sent us a really thoughtful home warming gift that made us both tear up a bit as it was the first thing we've received in our new home. You guys are awesome! Thank you!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Veterans United made the home buying process so easy! All parties involved helped us out every step along the way! We couldn’t be more pleased!

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

they were very easy to work with. They made everything very understandable and the entire process, including the preapproval application went very smoothly.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

3.5 out of 5 Stars

The experience was 10/10 until we reached the closing date. Clint was incredible to work with and helped me out every step of the way. There was a miscommunication so my spouse on the mortgage despite her not being present at signing. We were supposed to close on a Friday afternoon and it took until the following Wednesday to resolve all of the paperwork. I couldn’t reach anyone on the team that Friday evening and when one of the team members responded to my realtor I was not included in the response or contacted by veterans united. It felt like the team didn’t know what options I wanted to go ahead with.
The closer insisted on my spouse waiving her homestead rights if she wasn’t on the title, but didn’t explain why it was necessary. The title attorney and her team were also confused because it was an unusual request.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

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