My VU team made the entire buying process seamless and stress-free. VU was always responsive to any concerns or questions I had, and ensured a smooth closing.
Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.
Great team, great service
I had an easy going experience with VU. I have had everyone I worked with looking out for me since day 1. It was great to have such a wonderful and knowledgeable team working to help with one of the most important important purchases of my life. From getting calls on updates to letting me know steps and processes makes it’s just a little bit more stressful. Everyone has a part in this process and they all did it great.
These people are so nice I did it twice! They go out their way to make sure your home buying experience is explained to you. I loved their “To Do List” because it keeps you on track every step of the way and your calls are always answered by someone. You can expect to be with respect and dignity.
Nina made this entire process as close to stress-free as buying a home could possibly be. She was always quick to answer questions, go over forms and paperwork, explain the process and numbers - you name it, Nina and her team were there to help. I cannot say enough good things or recommend Nina and Veterans United highly enough!
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they are the best
This is the second time we have gone through Veterans United. This time and the last they have been outstanding and informative. They are always there to answer our questions and keeping the loan process moving.
I received nothing but the best from Veteran United. I would recommend Veteran United 100%
We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls
The assistance provided from start to finish was exemplary. Even when the process got tough, my team helped us stay the course and brought us home as quickly as they could. Chase Lyles, Amy Franklin, and Jared our concierge, were phenomenal. Thank you.
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The online portal was extremely helpful. I also liked the checklist as it made the process easy and understandable.
Schandler and his team were phenomenal in helping my husband and I find a home at the best rates and in very efficient time! We both were extremely please with the entire process and would 500% recommend them to anyone looking to buy a home!!
Jackson from VU was amazing and very tentative to my needs at all times.
Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.
I have recommended two people to your team and organization.
