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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,607 reviews
719 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,607 Army service member reviews from Illinois

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5 out of 5 Stars

Seth and Rachel were both very helpful and exceptionally professional. Promote ahead of peers

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

4 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Ryan was amazing. Made the whole process smooth and easy from the time we reached out to him.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars

Keeping up to date on the process was great, always answering questions within reasonable time was huge plus so we could figure out things on our end

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Photo submission from Chandra D.

Nick made me feel so safe going through this process. I have trust issues and I can be pretty pessimistic about things, but Nick was wonderful in explaining everything to me, giving me updates on the process at every stage. He really listened to my concerns and focused on allaying them. He was also very proactive preemptive, bringing up questions that I had but hadn’t been able to formulate and verbalize yet. He was kind and approachable without being the overly enthusiastic, over bearing “salesman” type. I could let my guard down.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Professional fast and reliable responsive lending team from beginning to end.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Carter Abernathy

Loan Officer: Carter Abernathy

NMLS# 2490324

5 out of 5 Stars

Fast responses, great explanations of everything I was unsure of and made the purchasing experience a walk in the park. Aaron runs his team like a well oiled machine. It takes time to purchase a home but it seemed something was accomplished every day. Absolutely lives up to the age old saying “slow is smooth, smooth is fast”

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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3.5 out of 5 Stars

It was fun and it was a trip and I made a friend mat

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

Buying my dad’s forever home was such an important milestone for our family, and I truly cannot thank Kate, Gage, and their entire team enough at veterans United for making the process such a wonderful experience.From the very beginning, they were professional, knowledgeable, patient, and incredibly supportive. They took the time to answer every question we had, kept us informed every step of the way, and made what could have been a stressful process feel smooth and manageable. Their communication was outstanding, and we always felt like we were a priority.Kate was amazing as our loan coordinator. She was organized, responsive, and made sure every detail was handled with care. Gage was an exceptional loan officer who went above and beyond to ensure we understood our options and felt confident throughout the entire process. Together with their team, they exceeded every expectation we had.Because of their dedication and hard work, my dad is now in his forever home, and our family will always be grateful for everything they did to help make that dream come true.If you’re looking for a mortgage team that genuinely cares about their clients and delivers outstanding service, I wholeheartedly recommend Kate, Gage, and their entire team. They truly deserve five stars, and if I could give them more, I absolutely would!Thank you all for your kindness, professionalism, and commitment. You made a lasting difference in our lives, and we will never forget it.Sincerely, the Harris and Macklin family

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Ron Rowe and Brandon Willis were extremely helpful and a pleasure to work with in the VA Home Loan Program!

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Honestly, every single person that I dealt with was extremely available and present. There was not much time between me, asking a question and receiving an answer in great detail.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars

Josh and the team were terrific. Very attentive and always available when I had questions. I wish I would’ve known about them before.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars

Buying a home is a complicated process, the web page to keep buyers on track and a good staff following up on documents and time lines are an essential part of lowering the many stress factors for buyers. My wife and I appreciate the solid efforts made by everyone to keep things on the right track and work towards getting final approval and funding. Thanks again for help us get our next home purchase.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

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5 out of 5 Stars

From start to finish even the difficult parts, they made easy and made me feel secure during the process as well. Particularly Dylan was a big help and always available when I needed him. Would highly recommend to anyone and everyone that I know.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Awesome crew between Nate and Jake. Very respectful and quick to respond when I had questions. And very patient with us as we worked through the process

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Scott made the entire process very fast and efficent. Was a absolute pleasure to work with.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

I just want to thank the team that helped me out. I really appreciate all of you all and thanks for making sure everything was right for me to get this wonderful home.

headshot image of Todd Baldwin

Loan Officer: Todd Baldwin

NMLS# 2736700

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Bryan was great and extremely thoughtful. Him and his team went above and beyond to answer my one million questions (not exaggerating). If you’re looking to buy a home and want someone who will truly answer everything you want to know while also making sure you stay in the price range you’re comfortable with, he’s your guy. We’re currently spending our first night in our dream home and cannot thank you enough.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

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