We are so grateful for our Veterans United Home Loans team. From start to finish, they made us feel supported, informed, and confident throughout the entire home-buying process. Their communication was excellent, and they always took the time to make sure we understood each step. Every team member was professional, kind, and genuinely cared about our success. We couldn't have asked for a better experience—thank you for helping make our dream of homeownership a reality!
I was so nervous doing this and I felt like I cheerleading squad encouraging me and they answered all my questions. Best experience I ever had
This was the greatest experience I have had w/a home loan provider!So smooth and easy.
Jon and his team were outstanding. I would definitely recommend VU and Jon especially.
The whole home buying team was great! They walked me through the whole process, and followed up in a timely manner. Definitely would purchase another home through them.
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You made this process easy to understand an communicated with me throughout!
The team worked with me to help me in buying my 1st home without a realtor. Walked me through the process and kept me on track with my already busy life. They help me stay focused without being pushy and did everything they said they would. I will highly recommend Steve, Shae and the rest of the team. I am now a certified home owner. Thank you
Working with Emmy and Jenny on my VA loan was an outstanding experience from start to finish. Buying a home is stressful enough on its own, and navigating the VA loan process adds another layer of complexity — but these two made it feel manageable every step of the way.I've been working with Emmy for almost two years in my search for the right home, and in all that time she never once failed to impress. Her skills are simply beyond reproach. Any question I had, she had a clear, confident answer — and the same goes for Jenny throughout the loan process. I never felt like I was being passed around or given vague responses. They knew the VA loan process inside and out, and that expertise gave me a lot of peace of mind during what can be a pretty nerve-wracking time.On top of that, they were incredibly responsive. I'd send a message and hear back quickly — no waiting days to get a simple answer. That kind of communication makes a huge difference when you're in the middle of a home purchase and timelines actually matter.They also did a great job of keeping me informed without me having to chase them down. Important updates, next steps, things I needed to know — they communicated all of it proactively. I always knew where things stood.If you're going through the VA loan process and want a team that actually knows what they're doing and treats you like a priority, Emmy and Jenny are the ones to call. I couldn't recommend them more highly. Just a great all around job.
We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
We were clueless about buying a home but Tommy made it so easy f or us to understand. He took his time and explained everything and never rushed the process.
He followed up with us making sure we had all our ducks in order more than once.
It was a great experience for us and we felt Tommy shined. Thanks everyone Mark and Krystel
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This time for refinancing I went through Ben Choi and he was great. He made sure I understood every part of the process with it being my first time. I always recommended veterans united to all my military family.
Austin and the entire team were great. It was great to be able to close within 3ish weeks. The team was always very helpful and quickly accessible. Austin was very professional throughout the entire process. My only major complaint with Veterans United is the 1% origination fee that they choose to charge (which they waived in my case), other than that my two home buying experiences with Veterans United have been awesome.
Jay and team were great!
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Yes I really appreciate everything. Everyone was very helpful.


