We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
Very unorganized, could never get updates or answers about anything in a timely manner. Loan coordinators would only bring up problems the day before they need to be done even after telling us for weeks that nothing needed to be done. One of our loan coordinators would only respond to emails once every couple of days to important questions or information. Went under contract in June and didnt close until the middle of November due to deed issues with the house. Veterans United needed more documentation but would not actually tell us what they needed and lied several times about when they would be obtaining the information so we could get everything done. The Realtor they paired us with was very unresponsive and ignored requests for showings and never actually helped us with anything in any way so we decided to not work with a realtor at all. Overall pretty terrible experience across the board without really any positives other than finally being able to close on the home.
Veterans United made home buying the absolute most easy purchase I've ever made. They are fast, efficient, and extremely friendly. I would recommend VU to any of my friends.
The whole team who helped my family and I find our forever home was awesome. I would recommend them to anyone who's looking for a home. Hands down they had our SIX.
VU worked with us through every bump in the road in getting the process done. Very satisfied with everyone we worked with!
Ready to see for yourself?
Experience first-hand why 352,584 homeowners give us a perfect score!
You guys did an awesome job.
I'd like to give thanks to Sarah Stoll for her assistance as the loan coordinator. Her quick response to the various hiccups in home buying was pivotal in the success of our purchase.
