Great people to work with. Very helpful and friendly. Will continue to do business with them.
We can't say enough good things about Veterans United! They were fantastic all through the pre-approval to the closing process. And their reps were easy to get in touch with and explained everything to us in an easy-to-understand way. We can't imagine what our mortgage experience would have been like if we had not been with Veterans United.
Outstanding service and communication. What else do you need when buying a home? I recommend.
Veterans United was AMAZING! They helped us through every step of the way from guiding us to the right credit changes to signing the closing documents! They were absolutely incredible! Would definitely recommend to others!
Easiest refinance of my life. Awesome percentage. Nichole and team were amazing.
I think a little bit more time getting to know the client better would be helpful. I was getting the feeling that the VU team saw me as a first time buyer.
Jackson and the whole team were very helpful. N done a wonderful job with helpin me wit the pro of buying my new home. We will be a family like for real. Thank yu very much every one
The whole team who helped my family and I find our forever home was awesome. I would recommend them to anyone who's looking for a home. Hands down they had our SIX.
Thank u & your whole team 4 everthng it is nice 2 see people like your team 2 help veterans after service i gave you all 100% 4 everthing u did 4 me thank u all
They made buying my first house an enjoyable experience!
Helpful with all needed steps during the process
Great company for veterans!
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I'd like to give thanks to Sarah Stoll for her assistance as the loan coordinator. Her quick response to the various hiccups in home buying was pivotal in the success of our purchase.
Celina and team were awesome. Kept us in the know through every step of the way.
Jay and his team were amazing from start to finish.
Communication is not good.
Response from Veterans United
Hi Jeff,
I’m sorry to hear communication didn’t meet your expectations. Staying connected and keeping things clear throughout the loan process is something we take seriously, and I regret that we fell short here.
When you have a moment, please reach out to our Client Advocate team at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
