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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,540

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,430
4
11,894
3
1,813
2
803
1
600

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Showing all 1,061 Army service member home purchase loan reviews from Indiana

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5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

VU's Homefront Academy was extremely helpful in providing information to us, first-time home buyers. We learned a lot of what to expect in addition to speaking personally with our loan officer. The my.VU portal was easy to use to upload documents and view all loan process documents.

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

incredibly fast great communication wonderful experience

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

My Veterans United team was amazing. They were excellent at communicating what needed to be done. They also responding expeditiously to unexpected changes.

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
Jacob Fearnow

The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

4.5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

It was nice working with va

Loan Officer: Justin Benge

NMLS# 1524876

4 out of 5 Stars
Would Recommend

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Anne and Brooke did an outstanding job. They ensured I understood every detail and we're patient with my questions. My wife and I are both very grateful for their efforts. Thank you very much for helping us make our dream come true!

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

We had a really good experienced. Everything was completed in a very timely mannered. Highly recommended.

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Amy Tesch who was my primary contact working under Mary was outstanding and I appreciate all she did over the month to make my dream a reality. Thank you Amy and Mary.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I don't usually rate surveys with the highest grade offered. Veterans United earned the Highest I could give. In fact, I rate them 20 out of 10... DOUBLE points!

Loan Officer: Matthew Etling

NMLS# 902132

2.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Devon and the team made this the most relaxing and enjoyable finance purchase I have ever made

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend

I don't like the fact that there isn't a rep in the local area as I had with Chase bank from my previous loan/s. Mike Mange and his team did, nonetheless, tried as best as they could to help over the phone and internet.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Veterans was very friendly and super easy to work with!

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

It seems like Veterans United has this down to a science.

Loan Officer: Devin McCall

NMLS# 1161640

4.5 out of 5 Stars
Would Recommend

It seemed as more people from the team were included, communication wasn't the best. This could've been avoided/fixed if team members reviewed previous emails and/or chose to "reply all" to ensure everyone is on the same page.

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

The loan team went above and beyond to get me approved and make things painless.

Loan Officer: Jared Wilmes

NMLS# 1378229

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See all 103,540 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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