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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,064

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,621
4
13,771
3
2,039
2
931
1
702

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Showing all 1,260 Army service member home purchase loan reviews from Indiana

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5 out of 5 Stars
Would Recommend

My loan office Matthew Was great at leading me through every step of the way.

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend

What a well organized company! The process from first contact to closing on our loan went so smoothly.

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

I’m in the home that I wanted to be in!

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Veterans United's automated system provides a user friendly platform that expedites loan application processing and provides up-to-date status on each action. This kept us informed on required actions on our part. Our loan officer, Matthew Reehl, also communicated directly with us during the process to clarify additional requirements or questions concerning documentation. He also quickly responded if we left messages regarding our application. This made us feel like we were a priority in his day...

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
Jacob Fearnow

The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

The document management offered through Veterans United is top notch. As a UX engineer by trade, I really enjoyed the effort put into the user journey. It made the document requirements dead simple and left very little guess work for me as a user.

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

The process has been very easy to follow and comply with.

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Awesome .

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

The loan team was on top of getting everything done. They had excellent communication and when I had questions they'd have the answers or get them for me.

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Jeff and his team really made the whole process seem simple. With the quick response times to any questions I had to letting me know when and what I needed for keeping the whole process moving along smoothly. They were all professional and personable.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Joe Newberry and his team were amazing from start to finish. I thought I was far off from buying a home. They showed me how close I actually was, what all I needed to get there, and then were right there for me through every step of the way. Highly recommend!

Loan Officer: Joe Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

Loan Officer: Devin McCall

NMLS# 1161640

2 out of 5 Stars
Would Recommend

Jill's effort was appreciated. Underwriting needs a basic math refresher.

Response from Veterans United

Thank you for sharing, Richard. A member of our Client Advocate team will be researching this further to determine how we may improve our service for future clients. If you would like to further share your experience with our team we would value the opportunity to learn more.

5 out of 5 Stars
Would Recommend

Loan Officer: Maggie Stegemann

NMLS# 1147332

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Everyone was excellent

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

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See all 124,064 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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