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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

136,012

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,208
4
14,839
3
2,199
2
1,002
1
764

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Showing all 1,355 Army service member home purchase loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

Always kept in contact with me. Made sure I was updated on any and all changes. Very professional and outstanding work.

Loan Officer: Blake Crutchfield

NMLS# 1464153

4 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
Photo submission from William F.

Our loan officer Kathy Weston was the best. She answered all our questions,help me learn a lot about keeping our credit in good. I enjoyed working with her, y'all have a good employee .We love are house thanks so much Effie and William Frederick.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

I want to say thank you for all you have done for my family. It was a true blessing to get our dream home. We love our forever home and can't thank you guys enough. I will refer anyone I know who is in the buying process. Thank you.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

It was easy. Portal was great. Scott was always available. Ezpz lemon squeezy.

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

If you’re thinking of purchasing a home, use Veterans United. You will not be disappointed.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Brady

NMLS# 863095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

I really don't need to say much but if you need a team who would walk with you all the way Veteran United loan is the team you looking for.

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United to everyone wishing to use their benefits. Their team is top notch.

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
John O

We wanted to thank Veterans United and especially our loan officer Anne Kuster for making our dream a reality. We must have asked a million questions throughout this process and she was very informative and patient with us. We couldn't have asked for a better experience and just wanted to say thank you for helping us on this journey to our forever home :)

Loan Officer: Anne Kuster

NMLS# 1068788

2.5 out of 5 Stars

Please beware of loan officer... Request the most experienced!

Loan Officer: Ryan Griggs

NMLS# 995914

2 out of 5 Stars

We went 2 weeks past our official close date because someone waited until the last minute to do the title search. I would recommend doing that in the very beginning in case you run into problems like mine. Other than the title search being done late, I could barely get ahold of anyone on my team to give me a quick answer about certain concerns. Leah was always professional and courteous, but getting a response seemed like pulling teeth at some times. I think Veterans United shouldn’t give them so many cases to work on at the same time and maybe then it would’ve been a much better personal experience. I would recommend going with a local lender so you know you can speak with someone because you can go to the bank anytime.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

This was our first home buying experience. Danny Freeman has to be one of the best loan officers around and Veterans United is very fortunate to have him. I would hope all their loan officers were just as great. Danny was in our corner from day one, always available by phone, text or email to answer any questions we had. He truly went above and beyond anything we expected! He was so kind in correspondence, no questions were ever too silly. He told us from day one he was there to work for us and I felt like I had a loan officer in my pocket. If we ever purchase another home, hands down we will work with Veterans United again and I can only hope Danny Freeman is still there.

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Very good experience with all involved thanks for everything

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Excellent service! Thank you.

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

Veterans United went above and beyond to help us obtain our home loan. Our credit was not on the higher end but we were able to lock in a low interest rate. Any questions or concerns were handled in a professional and timely manner. The whole process was very smooth for us as first time buyers. We would definitely recomend Veterans United to anyone buying a home!

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Easy to work with especially if you have a crazy work schedule like I do, they always made time even if it was after hours, made our family feel like we actually matter, and was there every step of the way.

Loan Officer: Steve McMichael

NMLS# 616056

5 out of 5 Stars
Would Recommend

It was very easy, the friendly staff were helpful whenever i had any questions and made buying an easy process.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

If you are considering a home loan I would urge you to contact Veterans United and ask to Christina be your guide..!!

Loan Officer: Christina Gardiner

NMLS# 1450509

3.5 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

4 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

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See all 136,012 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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