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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

433,035

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 4,177 Army service member home purchase loan reviews from Kentucky

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5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Both the team and the realator were amazing. They responded to any questions or concerns within an instant. They always had a positive attitude, and kept me happy even when some houses didnt work out.(not their fault). I trully am grateful to of had such great people to work with.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
Photo submission from Nathan H.

If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!

headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

Everyone was so great. They answered all our questions and helped us when we got frustrated. I would recommend them enthusiastically.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Jimmy, Sarah, and Maja were great to work with. They are always available to answer any questions. They really made my first home buying experience very easy. Thanks and again.

headshot image of Jimmy Hale

Loan Officer: Jimmy Hale

NMLS# 2132316

5 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

3.5 out of 5 Stars
Would Recommend
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

4 out of 5 Stars
Would Recommend

The My VU application needs significant improvement. Every time I tried to log into the App I had to do it twice because the app immediately kicked me out. It also would not stay logged in or use Face ID for login. Very frustrating.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Tyler made it happen for my family! Thank you for your hard work and dedication! YOU ROCK MAN

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

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5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
Photo submission from Wanda C.

Wish I had known about Veterans United before now but will continue to spread the word of how easy you make the process of buying a new home.The website is wonderful! So easy! And completely less stressful than buying a house years ago.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Vets United is great.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

Everything was smooth and quick until closing. Need cash to close and had no idea. On closing day seen the final review of closing disclosure around noon I then tried contacting VU to see what cash to close was as I was told earlier in the process it was being worked down to 0. Say the least I couldn't get ahold of anyone mind you closing was at 4pm. Ask my realtor about it who also tried reaching out with no luck. Finally about 410pm I got an answer and luckily we was able to wire funds over. In a nut shell I didn't know I had to have the cash to close in money order form at closing that day and the closest branch for my bank was an hour away. I got lucky that we figured out a way to work around the issue but would have been nice to have a heads up not 10 minutes past scheduled time to close. Other than that little hiccup the rest of the process was smooth, quick, and easy. I would recommend to anyone.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

For a first time buyer the whole team at Veterans united made it easy and very comfortable for me. They walked me.threw everything and was there anytime I needed them or had a question. This is a great team.and excellent job I couldn't ask for better service. I would absolutely recommend them to anyone. Thank you all for hard work and making this process smooth and easy for me.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

More Reviews

See all 433,035 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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