The software was flawless. I'm big on good software and VU's interface was better than good....it was excellent. It made the overall process VERY painless.The only issue I had was not knowing I'd have to come up with a substantial amount of money at closing. I assume VU has financed homes in Maryland before so I'd expect to know early on that I'd have to come up with 6 months of taxes. We (myself and the VU, it seems) didn't know about this until much closer to the closing date.
Everyone i dealt with through veterans united was beyond amazing. Always willing to anwer questions, the website was great to help keep track of everything.
Very good service. Thank you.
The Realtor and the whole Veterans United team was awesome.
Your company is awesome! Jason was on top of everything and walked me right through from start to finish. Give that man a raise! I have nothing but praise for your company. Thanks for everything.
Ashley and Kendra were very user friendly and knowledgeable. They kept me informed throughout the entire process, resulting in an easy experience.
My experience with Kevin and his team was nothing short of amazing. From the time I entered my info to talk to someone about pre-approved through settlement, they were most helpful and efficient. Cris, Adam, Tressa, Jackie, Jessica and Kevin were all consummate professionals and helpful. I highly recommend Veterans United.
The process was easy, the way everything was set up and how persistent everyone was through the process made everything very easy and always having someone there to assist in any way was so very helpful. And the house warming gift of the glasses sent to the new house was definitely a nice added touch to show how much they really care and the amount of professionalism. I would definitely use them again and recommend this to anyone. And I would tell them to request the same staff I received for there loan process.
We had a very good experience working with our loan officer, Billy Chard. He was very helpful and making our journey very smooth! We would recommend him and your company to anyone who would need a home loan.
This family will put you first and will do what need be to make this experience amazing!
When I first contacted VU my credit was not good enough to qualify for a loan. The Lighthouse team gave me specific targets to hit. After a year, I had met all the targets and was assigned a processing team. The team that was assigned to me was very accessible and always responded promptly.
Underwriting was always on the ball. Greg Wiele was also proactive and communicated consistently to guide us through this process. I wish we would have used Veterans United Home Loans for our last home purchases.