We loved our team. Everyone was very easy to get in contact with. It was a pleasure working with them. Stephanie organized everything flawlessly and Shawn helped us keep a lower interest rate when the sale of our previous home encountered a few glitches . I would highly recommend our team and will specifically ask for them in the future if the need ever arises.
Still waiting on the updated. Deed which should have both Ronald Tomac Jr and Leta Tomac on it.
We signed everything in June 2025
Only deed we have is from 2015.
Why is there not an updated deed yet??
The team we worked with was truly amazing, and patient with us, helped us through the whole process with as less stress as possible.
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
I was so grateful for the whole buying process with Veterans United. They made it really easy to follow along with each step using the app. Thank you for making it an enjoyable experience.
Outstanding service, I honestly don't know what could have been done better.Communication was crystal clear, I was able to ask multiple questions when unsure and received quick clear responses.I think a really really big part that pushed me from rating an 8 or 9 out of 10 to 10/10 is really the last little gift box I found on my new homes doorstep. It had a personal note that contained the little details most people don't care to write down or note or listen to because its only ever really important to me, but they listened, and the personal note really just sealed the deal. The gift box also included personalized items that couldn't have fit anyone better than me and my family.I genuinely couldn't say or think of anything anyone could improve or have better.Another really important thing during the hole process was really just the support and clear communication. dealing with my disability, alot of moving parts, talking to many people over and over can be really difficult and stressful for me even when for most it would just be any other day, but none of it was pointless. Every step of the process felt meaningful, reasonable, and I really felt I could trust my team because of it.I hope they and everyone on the team are able to enjoy great lives full of prosperity, and I mean EVERYONE on the team.
Always happy to take my calls and answer questions
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The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
I had a great home-buying experience with Veterans United. Colin and his team were excellent to work with from start to finish. They were professional, helpful, and made the entire process smooth and stress-free. I really appreciated their communication, support, and willingness to help along the way. Buying a home can be overwhelming, but Colin and his team made it a great experience. I would highly recommend Veterans United to anyone looking to purchase a home. Thanks again to Colin and the entire team for making the process such a positive experience!
Everything was absolutely amazing. Highly recommend Rob & Jayde. Communication is very important for me, and they always were available to answer any questions, along with patience, which is needed sometimes. I will always be forever Grateful for being Blessed with Rob and Jayde.Veterans Home Loan … Thank You for being available to us Veterans. I salute you!Professionalism at its finest.
I can't really say if I would or wouldn't recommend to others. If you know what you're doing in the home buying process it's probably much more helpful and fine enough. As a first time buyer I largely felt unsure and then ridiculed any time I asked questions or had worries. It was very turbulent and uneasy on my end.
Response from Veterans United
Hey Timothy,
Buying your first home comes with a lot of questions and uncertainty, and I'm sorry your experience left you feeling anything but supported. You should feel comfortable asking questions and sharing concerns throughout the process without worrying about how they'll be received. I can understand how discouraging this must have been, especially during such an important milestone. I appreciate you sharing your experience and would welcome the opportunity to learn more about what happened. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Everyone on the team was so helpful
Happy in Up North Michigan. Thank you, Veterans United!
Jay and his crew were excellent, very professional, and took care of me as if I were family!
