Yes,I would recommend VU
You all are the best.
Continue with the process. THANKS
Outstanding support and guidance for a first time home buyer. This team made the process incredibly smooth and straightforward.
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
To be honest this isn’t the best option at all. Communication is so poor, I mean poor poor. I’m grateful I got my new home thru them but rates are horrible, however I didn’t want to stop my train and jump ship to another lender because I was so far in the process.
Response from Veterans United
Hi McClenton,
Thank you for sharing your feedback. I'm glad we were able to help you purchase your new home, but I'm sorry the experience left you feeling disappointed.
It sounds like communication throughout your loan process didn't meet your expectations, and I understand how frustrating that can be. Buying a home is a significant milestone, and you should feel informed and supported every step of the way. I'm also sorry to hear you weren't satisfied with the rate you received.
I'd appreciate the opportunity to learn more about your experience and review your concerns with you. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Thank you again for taking the time to share your experience, and congratulations on your new home.
Sincerely,
Claire S., Client Relations Manager
Tyson and team were great. Tyson is a top notch communicator and great with working with all roles int process - really appreciated his knowledge and quick responses throughout the process.
Quick and informative
I wouldn’t just recommend VU; I will also promote it to my friends and family. Josh is an experienced loan officer who was always available to answer our questions. We didn’t have to worry about anything; he made our home-buying process very easy. We wish him all the best, and thank VU for having such an awesome team. Also, thank VU for the surprising gift, which was completely unexpected. It made us very happy.
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
Veterans United is by far the best organization in helping veterans get the home they deserve!
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Experience first-hand why 373,150 homeowners give us a perfect score!
Ross Pierson and all the staff was amazing to work with!
Wade and Kathleen made the process very smooth. I feel like this is the quickest refi I have done. The only hang up was on my end getting paperwork complete.
Jamie Hughes & Team exceptional!
They really work with me
Happy in Up North Michigan. Thank you, Veterans United!
This was the fastest and easiest closing I have experienced thus far (and there has been quite a few), the team was attentive and paid attention to the details!
Jaimie and the team went above and beyond. They answered every question that we had and once we chose a home, they got us into it quickly. We are a couple of weeks past closing and they have checked in a few times. Our loan will likely be transferred to one of their partners, but I was told that they still monitor our rates and savings. I really appreciate that. We are grateful to have been paired with Jaimie.
