Veterans United and specifically Wesley and his team were great! They helped us purchase our dream home!! Throughout the process they were knowledgeable and supportive!
The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️
I fully trust Marcus Cossgrove and his team with my home refinancing needs. Marcus keeps me appraised of what is happening, and never makes me feel as if any question is a silly one. I have said it before, and will again. Marcus is amazing!
This is the second time that Clayton has helped me and both times he was awesome. Taylor and Brayden were great too. I will be back again.
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My whole team did a phenomenal Job! 10/10 I highly recommend Veterans United to anyone seeking to purchase a home! The team is lovely, and does an outstanding job at what they all do!
Didn’t find out you wanted a water test until after my home inspection. So I had to call and have my inspector go back out. That was annoying.Please line out everything you need right from
The start.
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
This was a great first time buyers experience. Even with last minute hurdle the team did almost and calmed me down.
Yes,I would recommend VU
You all are the best.
Continue with the process. THANKS
Outstanding support and guidance for a first time home buyer. This team made the process incredibly smooth and straightforward.
To be honest this isn’t the best option at all. Communication is so poor, I mean poor poor. I’m grateful I got my new home thru them but rates are horrible, however I didn’t want to stop my train and jump ship to another lender because I was so far in the process.
Response from Veterans United
Hi McClenton,
Thank you for sharing your feedback. I'm glad we were able to help you purchase your new home, but I'm sorry the experience left you feeling disappointed.
It sounds like communication throughout your loan process didn't meet your expectations, and I understand how frustrating that can be. Buying a home is a significant milestone, and you should feel informed and supported every step of the way. I'm also sorry to hear you weren't satisfied with the rate you received.
I'd appreciate the opportunity to learn more about your experience and review your concerns with you. If you're willing, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you contact us outside those hours, we'll typically respond the next business day.
Thank you again for taking the time to share your experience, and congratulations on your new home.
Sincerely,
Claire S., Client Relations Manager
Happy in Up North Michigan. Thank you, Veterans United!
Tyson and team were great. Tyson is a top notch communicator and great with working with all roles int process - really appreciated his knowledge and quick responses throughout the process.
Quick and informative
