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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

210,551

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
158,520
4
41,336
3
6,784
2
2,115
1
1,796

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Showing all 2,244 Army service member home purchase loan reviews from Michigan

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5 out of 5 Stars
Would Recommend

We ran into a couple of set backs and the team went out of their way to get us back on track and we closed on time! Thank you

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Veterans United made the home buying experience wonderful. From the beginning I felt comfortable and confident with my choice. Throughout the process I had a network of people working for me. Veterans United provided me with a loan officer, a veteran realtor, and a partner insurance company. They worked closely with each other to make things easier for me. I would recommend Veterans United to anyone looking to buy a home.

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Jones

NMLS# 1838230

4 out of 5 Stars
Would Recommend
Photo submission from Luke S.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Had to pick up the ball and run it myself a couple times. Remember you are your own best advocate.

Loan Officer: Promise Jackson

NMLS# 1125746

4 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

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5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to my friends and coworkers.

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend

Great Team

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

I cannot recommend Veterans United highly enough. We closed on our new home two weeks earlier than anticipated. Rett and Caytlyn did an outstanding job for us. They both get our warmest thanks.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
Photo submission from Nathaniel V.

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Honestly didn’t know that buying a home could be this easy. Veterans united made it nearly painless.

Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
Would Recommend

Veterans United made this process as smooth as possible. Being first time homebuyers we were worried about this process. Between are awesome loan officer Monica Casteel and hard working agent Patrick, we were able to close the deal on our new beautiful home!

Loan Officer: Monica Casteel

NMLS# 1933974

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ward

NMLS# 1698429

4 out of 5 Stars
Would Recommend

Overall I recommend Veterans United for their ease of use system, friendly staff, and how they layout the process in a clear view for the buyer. They make the VA Loan process seamless and they always there to answer questions, regardless if there is a mass virus outbreak.
Pros: Easy to use to-do list, detail information for the entire process and they understand the VA process compared to those who are not familiar
Cons: Different markets have different scenarios and if you want that particular house, you will need to adjust the thinking of zero money down idea. Meaning you might not have to put up money for a down payment but, closing costs and earnest deposit money might be needed.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer : Bridget Enochs

NMLS# 918180

2.5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Troi Morris

NMLS# 1881961

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
Photo submission from Danny D.

I would recommend Veterans United to anyone wanting to purchase a home with a VA loan. They are the best for a reason. I thought it wasn't going to happen for me and my family. Veterans United worked hard to make sure my family got the home we wanted.

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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See all 210,551 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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