Originally when I was shopping around for lenders Veterans United was on my list and for no reason I ended up getting pre-approved through a previous lender. However that other lender dropped the ball never return phone calls or answer the phone when I called after the pre-approval. Just as I became frustrated with them, Veterans United called to follow up and instantly earned my business. It was a rare occasion that there was ever a missed call and if there ever was one I would get a return phone call immediately. I am extremely grateful for eterans United and my team.
You just won't find any better people to work with.
It would have been a 10, but the inspector missed a few things that has and will cost me some additional money. The items found during the inspection, not all were corrected, ie crushed dryer vent.
Home buying seemed like a scary far off thing until i made a call to veterans united. The whole process was very friendly and aimed towards serving me and my family. After a few short chats with a loan officer it felt like they take over from there. Assisted me with a realtor and communicating every step of the process. I was preapproved and looking at homes within a week, probably less. Searching for a home took longer than we expected only due to the market and my budget. But veterans united and my realtor were patient and stayed in communication. When we finally had a purchase agreement, veterans united and my loan officer worked very fast to help me close and again made the process less confusing and managable. I am now in my new home and cannot thank veterans united enough for making this process happen for me and my family.
We wanted our first home to be a possible forever home and once we found what we wanted, they made it happen. Any time they needed something they would text or call me and theyd constantly keep me updated on what was goibg on or where we were at in the process. Jerry and his team are no doubt the best loan team out there. Thanks for everything!
Us Army folks like to say "too easy" and with Veterans United that will be the process. They are knowledgeable, professional, and provide outstanding guest service! It's Veterans helping Veterans, and that's a great thing!
Ginny was exceptional. She always answered our questions and kept us informed. Even though our first house didn’t work out, she remained with us and made the purchase of our eventual house a positive experience. She truly deserves my wife’s and my thanks!
This company is veterans, working to help veterans become homeowners, incredible group of people, they will work hard for you, and they understand the specifics of veterans concerns as they are veterans as well
This was the easiest home buying experience I have ever had. I never had a question unanswered and closing went so smoothly.