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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,513

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,762
4
42,676
3
7,009
2
2,207
1
1,859

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Showing all 1,534 Army service member reviews from Minnesota

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend
Photo submission from Joseph P.

Everybody was friendly and professional. They did a great job to ease my worries even when I was being difficult.

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

The way everything is set up from their use of technology, to the structure of their team, to the people themselves made the whole process smooth and efficient.

Loan Officer: Josh Jennett

NMLS# 1933969

3 out of 5 Stars

A reinspection is not required after a reappraisal.

Response from Veterans United

Jacob, thank you for taking the time to share your voice with us. With every loan being different than the other, it is hard to say what may have caused a reinspection. We invite you to speak to our client advocate team to assist you in any questions that you may have post-closing. Thank you again for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Excellent organization that looks out for the best interest of their customers.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars
Would Recommend
Photo submission from Eti F.

Our experience was great as first time home buyers. Your Team provided great services and we appreciate them very much. Thank you for taking care of Veterans. Blessings.

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

2 out of 5 Stars

Katie Willis was our loan specialist, we feel as though she made this experience very stressful and was poor at communicating with us thus bringing us down to the wire in closing our home loan on time. Yes we did close on time however we were down to hours wondering if it was going to happen at all. I feel the break down of communication between what was pending and needed fell on her, I understand the VA did not do appraisal on time and that should of been communicated to us as soon as it was rescheduled, instead of her answer to me " when I know you'll know" when in fact I had to later call and beg appraiser to upload appraisal or "we would not close". Please contact me for further details on this unhappy process. I don't feel rating Veterans United as a whole or Katie Rose whom was very helpful the two time we spoke based on Katie Willis is fair.

Response from Veterans United

Edward, thank you for taking the time to speak with a member of our Client Advocate team today. Please do not hesitate to reach back out if needed. We truly appreciate your feedback.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Hannah Liebhart

NMLS# 1884776

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

found them on the internet best move i made.

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

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