"My VU" the ability to upload documents is a huge advantage! This made the entire process a much better experience than before!
Quick in responses and quick, quality work. Helpful along the entire way and we are very happy we chose to go through VUHL.
Bobby and Jenna we're great to work with. Very responsive when I had questions about the process.
Thank you for your great serviice
Took much longer than they advised me. Rescheduled my move 3 times. Answered questions & supplied documents ...an unexpected & unending process.
Adam and his team were with us each step of the way and made my first time home buying an awesome experience. Thanks again!
I worked directly with Matt Istwan through the loan process. He did an amazing job staying on top of all the needed documents as well as the other organizations involved in the loan to ensure they were doing their part.
I would rate it a 10 but there were times when I couldn't reach all the team members but all in all very courteous and a delight to deal with.
Friendly and fast in doing service but later in the process we hit a snare..i was ready to give up but when clear communication was finally executed the team jumped right on it and made sure that if there was any lag time ...they made up for it...and blasted into rescue and made sure i was in process to close on my property....yes they are very good at what they do for veterans.
6 months to do refinance for my contact for deed.