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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,783

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,390
4
36,795
3
6,121
2
1,882
1
1,595

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Showing all 1,300 Army service member reviews from Minnesota

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5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

I was treated like i mattered no matter how big or small the issue might be. Always able to offer an answer. Willing to go that extra mile so to speak. Highly recommended.

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
Photo submission from Eti F.

Our experience was great as first time home buyers. Your Team provided great services and we appreciate them very much. Thank you for taking care of Veterans. Blessings.

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

2nd time using veterans United, it was a breeze.

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Very smooth. Everything was well explained and worked out as promised. No surprises. My mortgage officer (Steph) was, in a word, awesome. Called back when promised, kept me in the loop when various steps happened, answered phone calls immediately. This could not have went better. Thank you,

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Sarah Litten and Tyler were AMAZING help!! I would definitely recommend them to everyone!!

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Hunter and Justin were very pleasant to work with and I plan on requesting them both for my next real estate adventure!

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Refinanced our mortgage. It was a very easy process from start to finish.

Loan Officer: Jared Albach

NMLS# 1279680

0.5 out of 5 Stars

Putting in the offer did not go smoothly, the closing date almost got changed last minute, and the closing did not go smoothly. Lender did not communicate well with title companies or realtors.

Response from Veterans United

Taylor, we're very sorry some aspects of your loan approval weren't as smooth as planned. We'd like to know more about the details that caused you to feel this way. Please contact our Client Advocate team to discuss the details.

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
Would Recommend

They are very speedy at paperwork and telling me what they need from me. They reviewed documents quickly and made the process very simple. He answered my questions promptly.

Loan Officer: Larry McGallagher

NMLS# 1464194

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Im thankfull for there help and knowledge through the whole process. They made every step go smooth.

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend

They did an amazing job, very happy!

Loan Officer: Josh Smith

NMLS# 35015

5 out of 5 Stars
Would Recommend

I have had the pleasure of working with Veterans United for 2 home loan processes. Both experiences were wonderful. I would, without hesitation, recommend this organization to every Veteran seeking a new home.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Zach and Tiffani were both very helpful! They had such patience with me, explaining each step as we went.
I felt very confident in the answers they gave me.
Their positive and friendly personalities made the process that much easier for me.

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend

The entire department chain at Vets United has been integrated in such a way where it offers mortgage candidates seamless contract processing. The dedicated staff along with its updated website allow for easy and quick communication between the Vets United staff and their patrons.

Loan Officer: Garrett Holzum

NMLS# 1104071

0.5 out of 5 Stars

I am very disappointed with Veteran United Home Loans. The process was made more difficult by the lack of information and communication the Veteran United Team shared with me. The constant mistakes by the team were especially frustrating. There were mistakes on every document sent, including the final closing document at the closing table.

Response from Veterans United

Andrew, thank you for sharing your feedback, and we're very sorry for any mistakes we made. While we do realize human error is a factor in our business, we definitely own our mistakes and do what is possible to make them right. Please contact our Client Advocate team if this was not your experience. We appreciate the fact you chose us to help you with your home purchase, and we want to ensure there are no unresolved issues.

5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

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See all 180,783 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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