Aaron, Joshua, and Alison were amazing. This was our first home so we were stressed to the max every day during this process. Aaron addressed every one of our fears in such calm, relaxed manner that it helped ease our fears. I cannot tell you how great that is when you’re buying for the first time. Joshua was very personable and made it very easy to navigate the tasks of setting things up for our move. I didn’t speak with Alison too much, but the times I did, she was able to answer any question we had with the financials. Overall this team is the best. Give these people a raise. I hope they are around if we purchase another house. Absolutely recommend these folks.
The team I had helping my family with this home purchase was AWESOME! Always available to answer questions and explain things I did not understand. This is my first home and I've heard horror stories but my experience was actually pretty good, and for that I'd like to thank the team at Veterans United for putting in the work making this process as smooth as possible. Thank you!
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Loan Officer was difficult to reach several times. Sent me loan estimate before closing without explanation of cash needed to close. Had to call several times to get a clear explanation. Later on my to do list were instructions to liquidate my retirement savings, which is something I had never discussed with anyone at Veterans United, was entirely unnecessary, and I had to ask it to be removed from my to do list. In the two weeks leading up to closing date, I emailed my loan officer twice to make sure closing was ready to go, cash to close was clear. On the day of closing, and on my way to the title company, loan officer called me and said he had not updated my paperwork, and that I would not be able to close that day, and instead would need over $35k in cash to close! Or wait 72 hours and then close! I had emailed twice on the past two weeks and he had acknowledged our plan and that cash would not be needed to close! In the end, he somehow managed to correct the paperwork the same day and we closed same day. But what a terrible experience all the way through.
Ready to see for yourself?
Experience first-hand why 371,049 homeowners give us a perfect score!
Rob, Kellie, Audrey, etc, were wonderful.
They answered all my questions and made every effort to be as helpful as possible.
I had a great experience working with Veterans United. The process from start to finish was very simple and their app/website is very user friendly and easy to submit documents. 10/10 recommend!
I had an excellent experience. From start to finish, the team was honest, professional, and efficient. They communicated clearly, treated me with respect, and completed everything in a timely manner. The quality of their work exceeded my expectations, and I truly appreciated their attention to detail and commitment to customer satisfaction. It’s refreshing to work with people who are trustworthy and take pride in what they do. I highly recommend them and would not hesitate to use their services again.
Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.
It was good over all
Chris and his team were outstanding. They made the process so easy and they answered every question along the way. This is the second time I have used them and they made the process of buying a home so painless. I would recommend them to anyone who wants to buy a home.
Customer service was outstanding by Shane and his team.
Ready to see for yourself?
Experience first-hand why 371,049 homeowners give us a perfect score!
Casey was great! He was super helpful! He did great job at explaining the process and answering any questions.
This was my second time buying a home with Nick and his team. There assistance is always welcome and they make this process so easy.
The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.
Everyone that we have delt with has been amazing. Couldn’t ask for a better team. Thank you all so much
Cory was spot on with making the process smooth
This process went smoother than I thought it would. Being a first time home owner I didn't know what to expect. I'm so grateful for Veterans United team and especially Brent.
