It was super easy and they were very helpful!
Between the real estate agent and the app the process was simple, easy, and thorough.
100% there was many benefits as a veteran I was unaware of that I learned using veterans united. It also made home buying extremely easy.
Seamless experience working with Ken Carson, our loan officer. He and his team did an excellent job helping everything to run smoothly and stress free as well as helping us understand the full process as first time buyers.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Everything went great until the end and had a little hiccup but was settled very fast. Also yall should do Hats besides shirts. Who wants a T-shirt over a nice hat.
Cole and Tim were on top of everything and made buying a home less stressful. Even my Realtor commented on how on top of everything Cole was. They were there for answers and to ask questions that needed to be asked. I am very much happy with the service I received form them. I would look to and recommend Verterans United again if in the future we are buying again.
Shelby and his team were outstanding to work with. This was our first home purchase and he was kind, patient and supported us every step of the way.
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thank you to all
We had a complicated home purchase and the VU team were there for us every step of the way. Shawn is fantastic, he really goes above and beyond, and Maria kept me on track throughout. We have worked with Shawn in the past and he has been a consistent partner for us in every way. Thank you!
Brian was a amazing support during the homebuying process, especially since I arrived back from germany and was able to close in under 60 days.
Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.
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Kendall was excellent to work with from start to finish. He was professional, knowledgeable, and always took the time to answer my questions and keep me informed throughout the process. His communication was outstanding, and he made everything as smooth and stress-free as possible.As a Veteran, I truly appreciated the respect, care, and dedication he showed every step of the way. It's clear that he genuinely cares about his clients and goes above and beyond to provide exceptional service. I would absolutely recommend Kendall to other Veterans, as well as my friends and family. Thank you for making this such a positive experience!
The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.
That brings united got my loan based on my income, which was $4100.02 weeks after I closed on my home the VA cut my pay to 2100 for no reason with no factual basis at all if they don’t get this fixed right away, it’s very possible that I will lose my home for reasons that are absolutely false
Response from Veterans United
Hi Mark,
I'm so sorry to hear about the situation you're facing. I can only imagine how stressful it must be to have your income change so soon after closing and the uncertainty that creates for you and your home.
I'd like the opportunity to better understand what's going on and review your concerns with you. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can look into your experience together.
Sincerely,
Claire S., Client Relations Manager
The process is painful due to the required documents.
The team was amazing and fast at responding even if they were hone sick they would text. We went from inquiring to house bought in less than a month. Everyone was so awesome it made us cry happy tears.
