Second time using veterans united and I was pleased with the results even though it was a tough house to buy. Staff was friendly and helpful
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Great people and service
Kyle and the Veterans United team has been fantastic to work with. This was my second home purchased with Veterans United and they made the process so easy for me and my wife.
About half way through VU's process, I might have backed out, but thinking we were almost done with all the paper work, then more check's came in. it's like "are these to do checks ever going to stop, But this could be due to my wife's and mine status, with our current finances.
Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.
My loan team was absolutely amazing! They made the whole process easy and smooth. They made this the best loan process I have ever been through(I have done this 3 times before).
Great financial team. I was well informed every step of the way.
Dustin, Justin. and Michel were wonderful to work with. They were always available to answer questions and were happy to help us along the way.
I've used Veterans United twice now in purchasing my home. The service & ease of the app allows for minimum stress. Thank you again, for the support was A+ as usual.
The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.
Aaron, Joshua, and Alison were amazing. This was our first home so we were stressed to the max every day during this process. Aaron addressed every one of our fears in such calm, relaxed manner that it helped ease our fears. I cannot tell you how great that is when you’re buying for the first time. Joshua was very personable and made it very easy to navigate the tasks of setting things up for our move. I didn’t speak with Alison too much, but the times I did, she was able to answer any question we had with the financials. Overall this team is the best. Give these people a raise. I hope they are around if we purchase another house. Absolutely recommend these folks.
The team I had helping my family with this home purchase was AWESOME! Always available to answer questions and explain things I did not understand. This is my first home and I've heard horror stories but my experience was actually pretty good, and for that I'd like to thank the team at Veterans United for putting in the work making this process as smooth as possible. Thank you!
Loan Officer was difficult to reach several times. Sent me loan estimate before closing without explanation of cash needed to close. Had to call several times to get a clear explanation. Later on my to do list were instructions to liquidate my retirement savings, which is something I had never discussed with anyone at Veterans United, was entirely unnecessary, and I had to ask it to be removed from my to do list. In the two weeks leading up to closing date, I emailed my loan officer twice to make sure closing was ready to go, cash to close was clear. On the day of closing, and on my way to the title company, loan officer called me and said he had not updated my paperwork, and that I would not be able to close that day, and instead would need over $35k in cash to close! Or wait 72 hours and then close! I had emailed twice on the past two weeks and he had acknowledged our plan and that cash would not be needed to close! In the end, he somehow managed to correct the paperwork the same day and we closed same day. But what a terrible experience all the way through.
