That brings united got my loan based on my income, which was $4100.02 weeks after I closed on my home the VA cut my pay to 2100 for no reason with no factual basis at all if they don’t get this fixed right away, it’s very possible that I will lose my home for reasons that are absolutely false
Response from Veterans United
Hi Mark,
I'm so sorry to hear about the situation you're facing. I can only imagine how stressful it must be to have your income change so soon after closing and the uncertainty that creates for you and your home.
I'd like the opportunity to better understand what's going on and review your concerns with you. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can look into your experience together.
Sincerely,
Claire S., Client Relations Manager
The process is painful due to the required documents.
The team was amazing and fast at responding even if they were hone sick they would text. We went from inquiring to house bought in less than a month. Everyone was so awesome it made us cry happy tears.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Devin was great! He was fast to respond and kept me informed on everything I needed to do and know. He even helped when I was looking at other credit unions and loan companies. He blew the others away when it came to responsiveness and clarifing differencences. Highly recommend!
Matt Landis is a man of God first and was an exceptional lender to work with. He made me feel comfortable and was sure to walk me through each step of the process so I understood what was going on. A lot of lenders are just "doing their job" but Matt went above and beyond for me and I would recommend anyone to work with him.
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You have given us home and our forever rest of our lives place to be at place I didnt expert this at our age
Very professional and knowledgeable team.They kept up informed and explained anything we needed clarification on.
A lot of back and forth but mostly the VA's fault but everything turned out for the best I am satisfied
Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.
Both Matt and Julie were absolutely amazing, from the very start to the very end. Their communication and professionalism were top tier! I HIGHLY recommend using them if it's possible to request the team working for you! They far surpassed my expectations!
They are excellent!!!
Second time using veterans united and I was pleased with the results even though it was a tough house to buy. Staff was friendly and helpful
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Experience first-hand why 373,069 homeowners give us a perfect score!
The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.
Great people and service
Kyle and the Veterans United team has been fantastic to work with. This was my second home purchased with Veterans United and they made the process so easy for me and my wife.
About half way through VU's process, I might have backed out, but thinking we were almost done with all the paper work, then more check's came in. it's like "are these to do checks ever going to stop, But this could be due to my wife's and mine status, with our current finances.
