The repeated struggle of resubmitting documents was frustrating, but when another lender refused to approve the loan, VA United did. Additionally, the staff was incredibly friendly and helpful.
Ryan and his team have been great. Ryan worked with us for a year to make this home happen for us.Thank you Ryan and team.
Dustin and his team where great very informative and on top of everything couldn’t ask for better service
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
The entire team was great! Mr. Jeff Gordon was incredible! I am EXTREMELY happy with my new home!
It's so simple, just follow your to do list and before you know it, it's done.
We brag how easy it is.
I would like to especially give Whitney Brown a 15.. she is awesome, this is the second time we've dealt with her and each time has never disappointed us. Would recommend her to anyone with anxiety about buying a home, she knows her stuff and is always there if you have questions, big or small, she'll calm you right down. Her team was great also.
Thank you again Whitney!!!
Mike amd Bri were fantastic to work with. They made the entirw process go flawlessly.
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Everything was smooth and efficient.
All of the team were with me throughout the process, helping me get through each step and were always ready and willing to answer the questions I had, alleviating my worries. All of them were polite, patient, and genuinely glad to help another veteran get my first house at the age of 64. You guys make me proud. Thank you from the bottom of my heart.
The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.
communication and planning between veterans united, me and third party companies was poor. i was days before closing and was told i needed a well test (VU was aware that the house had a well several months before a test was ever brought up to me) also had a home inspection that stated no repairs needed and was informed days before closing that i did have repairs somehow. these two things pushed my closing date through no fault of my own and changed my interest percentage making my payment substantially higher. these items should have been brought to my attention much sooner. other than that everyone was helpful and explained things very well.
Everyone was very helpful with questions for a first time home owner
The team I had put everything together quick and handled everything

