Customer service was outstanding by Shane and his team.
Casey was great! He was super helpful! He did great job at explaining the process and answering any questions.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
This was my second time buying a home with Nick and his team. There assistance is always welcome and they make this process so easy.
Everyone that we have delt with has been amazing. Couldn’t ask for a better team. Thank you all so much
Cory was spot on with making the process smooth
This process went smoother than I thought it would. Being a first time home owner I didn't know what to expect. I'm so grateful for Veterans United team and especially Brent.
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I can’t say enough good things about Bryant C! He answered any and all questions. He always responded in a quick manner! I have no complaints about the whole process. I needed a quick close and they made it happen!
The only problem we had was our check was sent to the wrong title company and had to wait several hours at closing for it to get corrected
Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.
Very communicative and helpful!
Couldn’t be happier very responsive and was quickly done
As a first time home buyer my family and I had lots of questions, and veterans United had the answers to those questions. In fact the whole team was very helpful throughout the entire process. It felt like my family and I had someone In our corner fighting for us. Now being first time home owners makes my service feel worth it.
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Easiest process ever! Supported 100% through every step all the way through. Horace was awesome and couldn’t be more pleased.
From top to bottom an outstanding experience. Absolutely Wonderful. My loan officer and her team went out of their way to make it a great experience. Samantha G and her team are the best.
The team was very helpful during the process. And cared about the customer. With Veterans United your not just a number your a customer the team cares about. Would highly recommend Veterans United to other Veterans as they are there to help you through the whole loan process. And are there to answer any question you have.
Donnie/Levi were always there if I needed to ask a question, and were constantly updating me on things I needed to complete on my VU or just updating me on the process. Definitely appreciated the help throughout the process.
Ryan’s team was outstanding. Communication was wonderful. Kate was always on top of it. We enjoyed how patient Ryan was and always took time to explain everything to us.
