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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

219,081

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
165,188
4
42,792
3
7,025
2
2,216
1
1,860

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Showing all 2,619 Army service member home purchase loan reviews from Missouri

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5 out of 5 Stars
Would Recommend

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend

Veterans United is not a scam. They are the real deal. The home buying team they set you up with is truly backing you in your interests guiding you through the confusion doing all they can to make sure you are taken care of. Trust there process and you can know that you will be sitting in good standing at the other end not regretting your home purchase decision.

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Having the VU portal to digitally sign and upload necessary documents was a huge timesaver.

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend

We highly recommend Veterans United for your Home buying Financial needs. At first we hesitated to buy a home during the pandemic, and been overseas during the process, but we couldn’t be happier. Everything went so smooth from the begging until closing. We are happy home owners! Thank you Veterans United!

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
Photo submission from Johnny M.

You were all awesome!!! Everything went smooth. We appreciate taking good care of us and making our dream house come true. Thank you so much! Very professional and easy to work with.

Loan Officer: Gerrit Hane

NMLS# 1002285

1.5 out of 5 Stars

We were not able to close until a week past our contractual date due to the inebt underwriter

Response from Veterans United

Marck, We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into financial hardship. Thank you for giving us the opportunity to serve you. Thank you for your service and thank you for choosing Veterans United.

4 out of 5 Stars
Would Recommend

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

3 out of 5 Stars

Better rates and service exist elsewhere. I had continued to rely on VU because of my previous experience with them, but this loan felt disjointed and disappointing.Good luck in the future.

Response from Veterans United

Chad, thank you for sharing your honest voice with us. We agree that all customers shop around before settling with a lender. As of the top one VA lender in the country, we still promote that. We would like to learn more about your experience if you would like to share. One of our client advocate members is always available. Thank you again for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend

To the team my wife and I are very appreciative of all the work.Thanks
Ronald Bevell

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

The first time I have ever worked with this company and I would do it again. It felt like a family member or best friend helping you through this Journey!

Loan Officer: Jeremy Truitt

NMLS# 1778643

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
Photo submission from Zachary D.

There is no bank we would give a higher recommendation for in regards to our veteran home loan process! They are ON TOP of it! They never became frustrated with my daily abundance of questions. They are all courteous and professional and you won't find anyone who works harder to help you! VETERANS UNITED FOR LIFE!

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Seriously could not have been an easier experience. Veterans united made sure any worries I had as a first time buyer were squashed. I could not praise my team enough.

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars
Would Recommend

Only a small snag was around closing cost, there were 3 emails that said final closing costs. So it felt like they were the actual final closing cost, if it wasn't the final it felt like it should have said estimate or non-final closing cost. So future users don't have to go to the bank again to get another cashier check or do another wire transfer and may be possibly incur additional costs. This is the only issue we had in the entire process, otherwise we had stellar support and were kept greatly informed.

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Loan Officer: DJ Leverton

NMLS# 1407046

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Dunn

NMLS# 1864169

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4 out of 5 Stars
Would Recommend

I appreciate the email reminders and prompts from VU about things to accomplish. In the time of covid, your remote business model works well.

Loan Officer: Jon McCarty

NMLS# 35060

3.5 out of 5 Stars
Would Recommend

The process went so so. I know the VA underwriters were overly particular on the verification of my earnest payment, copy of check front and back from my credit union was not good enough. Then it only took five trips to another credit union to get approval of my savings account. I finally had to get a letter sent from the Manager of that credit union for the account to be accepted. I was NOT a happy individual over that. Other than that, everything went well. I know that Kathy Monning was as aggravated over that probably as much as I was. I know now, if I go through this process again, to have all the closing cost money in one location before starting any of the process.

Loan Officer: Kris Carmichael

NMLS# 966989

3.5 out of 5 Stars
Would Recommend

See above

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend
Photo submission from Brittany B.

I had no idea how easy it was to buy a home. As a first time home buyer, I thought the process would be long and tedious but Joe Ferling and his team made it simple. Joe would stay on the phone with me to answer all of my questions and he always stayed positive and cheerful. He kept me in the loop when things were moving forward and let me know what to look out for. Everything is done online, which I truly appreciated. The list of To-Do's was also very helpful. I will always recommend Joe to my friends and family. Thanks for all of the help!

Loan Officer: Joe Ferling

NMLS# 1034655

3.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

3 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Odneal

NMLS# 1838122

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars
Would Recommend

This company has great people and they are easy to work with. They are there when you need them and they will answer all questions,if they don’t know they will find out in minutes. They are great.

Loan Officer: Chance Mullins

NMLS# 1247905

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