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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
12,704 reviews
877 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 12,704 Army service member reviews from North Carolina

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5 out of 5 Stars

The team that worked with me was excellent. I worked with Amy Childress the most .She was knowledgeable about the process was patient and helped ne find the house that was right for me. I would definitely recommend veterans to call veterans united.

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

2 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

Reece and his team offer the easiest home buying experience!

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

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5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Outstanding team game me constant updates and home options and made it easier than I thought

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Levi was outstanding. He stayed on top of all details and followed up promptly. He was very professional and consistently went above and beyond to assure that every detail was in place.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

3.5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars

I had a very hectic time throughout the entire process. From finding the home, not qualifying, then moving mountains to eventually get to the place where I'd qualify to having major issues with repairs not being finished, closing pushed back and a thousand other things. As a first time homeowner and a disabled vet this made the process even more stressful and hard to understand.All that into consideration, I have to say that ALEX and EVAN put a ton of effort and time into making sure I was comfortable, aware of any and every single little fine print detail and prepared for any contingencies.Neither of them wasted any of my time. They didn't lie, helped me to set realistic expectations, and were usually always available. While both of them have spent many hours going over things with me, specifically Alex and I have had several conversations some as long as 2+ hours. He gave great advice and was a huge reason I was able to get into the house. Evan and I have also spent SEVERAL hours working this deal. He went line by line, through every decimal point, sometimes two or three times, just to help me understand and feel more comfortable moving forward. He laid a solid plan of action and made the impossible possible.To the whole team: Evan, Alex, Grace, plus probably 4 others who directly spoke with me and everyone behind the scenes making this run smoothly, THANK YOU!Because of all of you, I now have the chance to get my mom into a safer place where I know her disability won't be taken advantage of. It's a great home, in a great neighborhood and I hope it will be the last home she will ever need... and you all made that dream a reality for the both of us. So, again, I want to say, "Thanks SO Much!"11/10 experience and will for sure bring my business to you all when I'm ready to build my 4-plex in 3-5 years!Sending warm regards and my sincere appreciation,Christian Thomas Diamond

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

These guys were great and made sure we were taken care of they went above and beyond.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

1.5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

The whole process was seamless and easy the whole team was always their to answer questions

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Photo submission from Trina L.

I appreciate all the efforts of the full team. It was a great experience.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

I had the pleasure of working with Brian Jahnsen. He was super open and up front about everything that was going on. He went above and beyond anytime I had a question. 10/10!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Jake Hanson did such an amazing job working with me, as a repeat client, to make sure I got the best loan terms available. He was quick to answer all my questions and made me feel I was in capable hands. The follow through with Shawna was wonderful and was very helpful. Tammy (?) worked hard to try to get me covered with insurance too. I had a dream team and from start to finish, the process was smooth. There was never a time I had a question when there wasn't a prompt reply. I honestly couldn’t have asked for a better experience. Thank you all!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

If you are ever in need of buying or selling a home Tommy and his team are the way to go. My journey started in April of 2025 with selling my home in Florida and relocating back home to North Carolina. Tommy stuck with me through the good and bad for over a year and checked in on a regular basis to make sure how I was doing, if there was anything he could do to make the process easier always putting my journey first. Once I found a home I contacted him and his response was "Lets go". From the beginning of the process to closing on May 28th of this year when I say I had ZERO STRESS, I MEAN ZERO STRESS. The way I was walked through every step was the most seamless process I have ever seen. He and his whole team's communication from keeping me updated on my to do lists, to answering any question I had the same day and ensuring that the entire process did not have stress or worry on my part speaks volumes about his heart and how he really does care about you. Check out his profile and you will see what I am talking about. You are not just another client, you feel like you are truly part of the United Veterans family. Thank you so much for everything!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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