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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

111,136

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
95,216
4
12,551
3
1,889
2
848
1
632

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Showing all 2,724 Army service member reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

4 out of 5 Stars
Would Recommend

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

3.5 out of 5 Stars
Would Recommend

Overall, we were able to purchase our house within our timeline. There were times we felt rushed with delivering the required documents. The threat of a delay with our loan seemed to be constant. In addition, there was an issue with our Power of Attorney. Four weeks after we summited the POA, three days before our closing, we were informed that the POA had to have the updated total amount of the loan. This total amount was not calculated when the POA was originally required. Fortunately I have access to legal assistance through JAG and was able to get a updated and corrected POA and express mail it to the attorney.

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Darci and Kat were outstanding. They were courteous and punctual. They showed a personal interest in my transaction that meant a great deal to me. Darci found out I was having eye surgery and sent me flowers. That was pretty cool and.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
Jermaine B

Great communication and understanding. Speedy process. Carter was very informative and communicated with us through the entire process. Excellent loan officer.

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars
Would Recommend

I worked with Matt Eichenberger and he’s an outstanding specialist. This was the second time I worked with him and everything went smooth!

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel Ramos

NMLS# 110667

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Chris and Maggie were amazing! If I decide to move and buy another house in the future, I can assure you I will be calling Chris Holdman.

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

It was really a great experience to have Alen Catic as my Transaction Cordinator, interacting with him over the phones made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and bringing my dreams to reality. Thanks to the entire VU family for everything.

Loan Officer: Morgan Evans

NMLS# 844090

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Here to serve and they showed it! From the first phone call to closing on a house for my wife and I. I could not ask for any better service for finding a new home!

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

I was referred to Veterans United by a veteran and I can see what he was talking about. It was a hassle free experience and that is nearly impossible when applying for a home mortgage. We also enjoyed the website; checking off each task made the process facile.

Loan Officer: Jason Windsor

NMLS# 1206740

4 out of 5 Stars
Would Recommend

I think that closing costs needs to be estimated more carefully to avoid bad surprises right before closing. Part of it was my own fault, but not all of it!

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Walk me through the whole process, very easy to understand as a first time home buyer.

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Thank you!!! The smoothest transaction ever. Mr. Kyle Gardner and Mr. Nichols were extremely helpful from the beginning to the end. Lowest rates in the market so far. I will definitely recommend everyone I know who is in the process of buying a home.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

My entire experience was fantastic. Absolutely seamless from start to finish.

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Brian and his team were amazing through the whole process. Very responsive and always had answers to our questions.

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Very helpful every step of the way.Veterans Home loans made sure I was in compliance, with every aspect of the loan agreement, before moving forward.

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Morgan McNally made buying a home a pleasure. He was so patient and so understanding made me feel comfortable from beginning to end. I can't say enough about all the support and professional advice. He truly became a wonderful friend. And for that I am grateful.

Loan Officer: Morgan McNally

NMLS# 1657281

5 out of 5 Stars
Would Recommend

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

Loan Officer: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
Would Recommend

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Josh and Adrienne were amazing and I will rave about this process on my social media accounts until the cows come home. ;)

Loan Officer: Josh Schultz

NMLS# 896562

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See all 111,136 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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