It was a detailed process. Personal contact with the team was excellent.
I couldn’t be happier with the way things went, the team I worked with and everyone who reached out through veterans united was professional, friendly, and thorough with helping us through the home buying process.
Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!
I would highly recommend VA Home Loans to purchase your new home. The service was excellent with positive support with all my loan officers.
My experience was great! My loan officer (Brandon W.) and everyone else involved was easy to get ahold of and made the process transparent and straightforward.
Outstanding experience with the whole process. Joel and his team were amazing to work with, they eased my mind when I had worries, reassured my doubts and were completely open and honest every step of the way. I would highly recommend this team to any of my fellow veterans. Extremely thankful to have worked with Joel, Lindsey and the whole Veterans United group. First we were strangers, but closed as family. Thank you for making a dream come true.
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Our family will forever be grateful to Veterans United, especially Aaron Mansfield! Homeownership was a 10-year dream we thought was out of reach. From our very first phone call to signing the closing papers, Aaron was there every step of the way. He educated us on VA loans, guided our next steps, and advocated for us in ways we never expected.
I am proud to have served our country, but being able to utilize my VA loan to give my family their dream house is a different kind of pride that is indescribable. May God bless the USA, Veterans United, and Aaron Mansfield and his family!
Whitney and Madison were awesome along with the rest of them for getting everything done, they are very professional and know what they are doing.
The Orton wants to thank Jimmy and everyone at Veterans United for helping us buy our first home!!! Thank you.
The local office was great! Cal and his team are amazing. The corporate side that I started with leaves much to be desired. Multiple calls a day from different people trying to give me the same information over and over.
Thanks to Cal and crew the refy went as exspected...and would recommend your sevices any day any time...10 stars anytime...Dr. Larry A Bond,PH.D.
Need to work on communicatios with customer
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My team went above and beyond to make purchase happen
Everyone were very helpful and ready to go the extra mile to get things done! We were traveling and were able to get most things done on line. Thank you again for the great job you did for us!
Nate made this so easy for me! I work weird hours and I was able to Docusign as needed. They even had the loan officer come to my house at a time I scheduled so I could sign final papers! Great experience! Highly recommend!
