I can’t say enough good things about Veterans United and how they helped my family buy our home. We were in a tough spot—renting a house since October, only to lose our landlord in January. His sons decided to sell the property, and we were left scrambling, unsure of how to even start the process of buying it ourselves. As a veteran, I’d heard of Veterans United but didn’t know much about them. On a whim, I reached out, and from that first call, they became our lifeline.
We didn’t have a realtor or any real estate agent, which made things feel overwhelming at first. But the team at Veterans United stepped up in a way I didn’t expect. They didn’t just process our VA loan; they guided us through every single step like we were their only clients. They were patient, answering my endless questions about paperwork, timelines, and what to expect. Since we were trying to buy the home we were already living in, the situation was a bit unique, but they never made us feel like it was too complicated or out of reach.
What stood out most was how fast and straightforward they made everything. From the moment we started the process to closing, it felt like they were moving mountains behind the scenes to keep things on track. They coordinated with the seller’s side, walked us through the VA loan requirements, and made sure we understood every form we signed. Even when I got stressed about deadlines, they stayed calm and kept us focused. The whole process was done in what felt like record time, and we never felt rushed or pushed into anything.
I’m honestly not sure we could’ve pulled this off without Veterans United. Their team was there from start to finish, checking in, offering advice, and making sure we got the keys to the home we already loved. If you’re a veteran looking to buy a home—whether you’ve got a realtor or not—I’d recommend them in a heartbeat. They took a stressful situation and turned it into one of the proudest moments of our lives.
Great service. Fast closing & smooth transaction!
Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!
The whole home buying process from first phone call through closing on our home was incredibly smooth with no surprises. The guidance from the staff at Veterans United made purchasing our home easier than I would have ever thought possible. I would recommend Veterans United to anyone wishing to purchase home.
Took a while to get to speak with someone about veterans united had to jump lots of hoops probably over 50 calls with Mr. Cooper and whichever other 3rd party on the “assumptions team” once I got to Moya and Blair everything was Gucci/ golden / good.
The Orton wants to thank Jimmy and everyone at Veterans United for helping us buy our first home!!! Thank you.
Well Kellen was awesome and Rachelle would never call us back and very rude
Our Loan Officer Jamie was a joy to work with. Between him and Julian we had all of our many questions answered clearly and stayed on top of our paperwork. I look forward to buying our next home with Jamie. Our experience through the whole process was amazing and I will let all of my fellow service members know that Veterans United is a must when using the VA Loan.
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This is the second time that I used veterans United. They were very easy to work with. They kept me updated on the loan process and everyone I worked with was very friendly and were able to answer my questions in a timely manner.
Everyone were very helpful and ready to go the extra mile to get things done! We were traveling and were able to get most things done on line. Thank you again for the great job you did for us!
Joel was absolutely amazing. I am happy to have worked with him. I appreciate the gift from the team for our new born.
