We felt like our team made our dreams come true!
Overall, my home buying process couldn't have been better! Other than one area that no one except the builder had control of. Our realtor that VU recommended was wonderful, our loan officer was a 10+ and the entire process from start to finish was exceptional. One thing that gets overlooked is the portal. I think the VU portal is awesome! The ability to watch the process is similar to watching your Domino's pizza in the app. You can see where it's at and what your loan officer is needing. The portal is great! Thanks for a rock star performance, VU and Cal!!!
Thank you!!
Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!
I loved this whole experience. Thank you all so much for helping me achieve my dream of owning a home and building an asset!
I only wish E-signing was available as requested to accommodate my nerve damage as requested.
I have good experience with the team. During on or off hours, they were willing to help me through my confusion. I would like to thank them for getting my house on time.
Genevieve & Cal did a great job! I would highly recommend. I’m a repeat customer, and I hope to not move again soon, but if I did I would use them again.
Veterans United’s team had my 6 the whole way. Hoorah!!!
Response from Veterans United
Hi Robert, Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.
Between Jeremy and my realtor I was very pleased with the purchase of our new home. I would highly recommend him.
It was over all very good, I felt like there was some miscommunication between all of the people involved at times. Most of this probably couldn't have been avoided though.