The process was very fast and easy. Everything was explained.
Very great service, was informed and any questions I had were answered immediately. The service and relationship made by my loan team was smooth and irreplaceable.
It was mostly a pleasant experience. The title company was terrible. They tried to rush me though the contacts a women literally said “I’m not saying I need you to hurry up, but I’m saying that you need to hurry up if you want to close today”
Why did they schedule it on a Friday so late knowing there wasn’t a lot of time, then have the nerve to rush me through something so important. On top of that they screwed up a bunch of numbers causing me to pay thousands seemingly out of the blue at the last minute. Please don’t don’t work with that company again for your client's sake.
We could not have had a better experience with Veteran's United. My husband and I were very nervous at the beginning of the underwriting process but the level of support, communication and reassurance we received from the VU team was outstanding! Not only did we get through underwriting with zero issues, we managed to close on our beautiful new home in 30 days which is very hard to do! I will recommend VU to every Veteran we know.
I would 100% recommend Veterans United Home Loans.
There were several miscommunications and little follow up. It seemed to take several days to get clarification.
Response from Veterans United
Michael, we're sorry to hear our communication was not on par with the expectations we set. Communication is very important, and we appreciate you providing this review. We will use this feedback to ensure we continually improve our service. We hope you enjoy many happy years in your new home.
VU was great! Thank you for helping me get into my first home!!
Honestly everyone was amazing, helpful, and supportive
Veterans Untied team were great and very informative throughout the whole process. They were there through it all and I greatly appreciated it. Great experience, I 100% recommend.