I have already recommended Veterans United to my Battle Buddies.
The second time I have used veterans United. They made the experience as painless as they could. I hope I get another shirt!
Very pleased with the entire process. It was overall very smooth. Thanks
From start to finish, this has been awesome. Until I came across the Veterans United website, I never realized how close I was to being able to provide a home of our own for my family. I've always wanted a home of my own, but never got serious about it until you guys showed me it was possible. My loan officer worked diligently and walked me through this every step of the way. 3 days as a homeowner of a perfect home and I still can't believe it. Thank you to Stacy and everyone at Veterans United for all your hard work. You made a lifelong dream come true!
I would recommend not only Veteran but anyone that’s looking to buy a house to look into veterans united they are go out a way to make it easy and very easy to understand and work with you again I really appreciate everything they’ve done for me
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
Fast and easy. The web process is very easy to follow and understand.
They are really on top of things, and they went above and beyound to make sure we closed on time. I would definitely recommend VA Home Loans to others.
My process from pre-approval seemed to go so fast! Rett and Caytlyn really helped keep the process moving, with minimal slow-downs along the way. Just the occasional extra request from the underwriters.They were very easy to keep in contact with, at almost any point throughout the workday. I highly recommend their team. Thanks again!
I absolutely do not recommend Veteran's United. Communication was lacking after the first week's introductions. I fully understand I had more difficult than average file, I'm sure, but it I had to constantly repeat myself, provide the same documents "pitched" a different way and just felt no backing whatsoever. I could not get in contact with the loan team, nor could my real estate agent when things seemed as though they were falling apart at the end. I called everybody on the team multiple, didn't want to leave a message because my emails weren't being answered, so another message was pointless. All in all, I had a 1000x better experience with USAA. I felt like I was a hassle, when your company is going to make money off of me.
Response from Veterans United
Anthoney, thank you for sharing your honest voice with your team. You have helped us understand one critical way we might improve our service. So much effort goes into every loan application to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.
Kim Snider - prompt communicwtion