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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,504

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,405
4
13,493
3
2,012
2
905
1
689

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Showing all 1,845 Army service member reviews from Ohio

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5 out of 5 Stars
Would Recommend

Professional, quick and painless.

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

I wish that I was given the heads up that the monthly mortgage amount was on the disclosure--not just the price. I've got a mortgage payment bigger than I wanted. I did skim the disclosure but clearly missed that detail.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Long

NMLS# 1099960

4.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Whaley

NMLS# 1359712

5 out of 5 Stars
Would Recommend
Photo submission from Clifford G.

Veterans United had patience with my family as we navigated the road to home ownership and immediately picked up where we left off after our initial difficulties. I am extremely satisfied with our experience.

Loan Officer: Dan Salter

NMLS# 1407348

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Veterans united provided an outstanding service and their offers were very competitive.

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

She is very very good Durell

Loan Officer: Durell Cope

NMLS# 1085911

3.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

To Mac and the entire team (Lighthouse team too), it was such a pleasure to have you with us going through the home buying and VA process!

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
Photo submission from William M.

Terry Roberts and Bridget McGuire were a pleasure to work with. They made me feel like I was the most important client they have ever worked with. They're outstanding, and I will recommend them to anyone in the market!

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

This was the first home I’ve purchased and they made it completely painless with no hassles at all.

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Any organization that can help me close successfully while keeping expected costs close and transparent is aces in my book.

Loan Officer: John Paulus

NMLS# 1630251

4.5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

4 out of 5 Stars
Would Recommend

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

I'm very satisfied with Matt and Tanner. He delivered within the time frame we needed. I will recommend Veteran United to all my Veteran friends and family.

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Mike Mange & his team at VU are the best. He & everyone was so helpful all along the whole loan process.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
Photo submission from Fernando C.

Jess Vomund and Eric Raw did an outstanding job helping my first home purchase go smoothly. There was very open communication about every aspect of the home loan, and I never went without information. This made the process go smooth and with no stress.

Loan Officer: Jess Vomund

NMLS# 979223

4 out of 5 Stars
Would Recommend

The overall home buying experience went well, other than minor delays on document retrieval between the coordinator and underwriters.

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

Tim Langdon and Team Diane and Joseph) were absolutely amazing. They were very friendly yet professional. They were proactive and worked very well with our buying agent. In fact she has already recommended Veterans United to the selling agent :)

Loan Officer: Tim Langdon

NMLS# 610467

4 out of 5 Stars
Would Recommend

Loan Officer: Dave Stoll

NMLS# 1657172

3 out of 5 Stars

Had to explain and send things multiple times because I was always dealing with someone new each week.

Response from Veterans United

Danielle, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help in continuously improving our service.

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See all 121,504 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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