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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,802

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,973
4
42,741
3
7,015
2
2,214
1
1,859

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Showing all 3,297 Army service member reviews from Ohio

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4 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Great

Loan Officer: Kendra Davidson

NMLS# 1912398

5 out of 5 Stars
Would Recommend

I have already recommended Veterans United to my Battle Buddies.

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

The second time I have used veterans United. They made the experience as painless as they could. I hope I get another shirt!

Loan Officer: Stuart Andrew Timmerman-Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend
Photo submission from Tyrone C.

We had not dreamed of being home owners at our age because we are in our senior years. Veterans United showed us that the dream could be a possibility. We filled out the application form and we are now home owners. Dreams do come true when you partner with Veterans United.

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend

Very pleased with the entire process. It was overall very smooth. Thanks

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

From start to finish, this has been awesome. Until I came across the Veterans United website, I never realized how close I was to being able to provide a home of our own for my family. I've always wanted a home of my own, but never got serious about it until you guys showed me it was possible. My loan officer worked diligently and walked me through this every step of the way. 3 days as a homeowner of a perfect home and I still can't believe it. Thank you to Stacy and everyone at Veterans United for all your hard work. You made a lifelong dream come true!

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

I would recommend not only Veteran but anyone that’s looking to buy a house to look into veterans united they are go out a way to make it easy and very easy to understand and work with you again I really appreciate everything they’ve done for me

Loan Officer: Zane Hildreth

NMLS# 1151139

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3.5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Fast and easy. The web process is very easy to follow and understand.
They are really on top of things, and they went above and beyound to make sure we closed on time. I would definitely recommend VA Home Loans to others.

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend

My process from pre-approval seemed to go so fast! Rett and Caytlyn really helped keep the process moving, with minimal slow-downs along the way. Just the occasional extra request from the underwriters.They were very easy to keep in contact with, at almost any point throughout the workday. I highly recommend their team. Thanks again!

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
Photo submission from Mark P.

The website was well done and easy to follow. i knew where I was in the process at all times. The home-buying experience may be stressful, but not because you are uninformed. This team kept us in the loop 100% of the time!

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

1 out of 5 Stars

I absolutely do not recommend Veteran's United. Communication was lacking after the first week's introductions. I fully understand I had more difficult than average file, I'm sure, but it I had to constantly repeat myself, provide the same documents "pitched" a different way and just felt no backing whatsoever. I could not get in contact with the loan team, nor could my real estate agent when things seemed as though they were falling apart at the end. I called everybody on the team multiple, didn't want to leave a message because my emails weren't being answered, so another message was pointless. All in all, I had a 1000x better experience with USAA. I felt like I was a hassle, when your company is going to make money off of me.

Response from Veterans United

Anthoney, thank you for sharing your honest voice with your team. You have helped us understand one critical way we might improve our service. So much effort goes into every loan application to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Holdman

NMLS# 369923

4 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Carl Zeigler

NMLS# 1884756

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
Photo submission from Dustin D.

Overall my experience with Vetrans United was great. I would highly recommend to any veteran looking to purchase property.

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars
Would Recommend

Kim Snider - prompt communicwtion

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

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