Jake and Anna and the Team have been excellent and easy to get a hold of for questions, they guided me through the process making this easy
I felt like part of the team. Informed of every step every time something happened. We were able 2 close 2 weeks earlier than thought and move into our new home. Thank you my team!
An incredible lender Zack and his team , He guided me through every step of the loan process with professionalism, patience, and dedication. He put in every effort to make the process as smooth as possible and was always available to answer my questions. I truly appreciate all his hard work and highly recommend him to anyone looking for a trustworthy and committed lender.
I truly am grateful for all the help and patience and beyond that , finding what was best financially for me!
I worked with Tommy Heller, and I can’t be happier with the patience and knowledge he had for us. It was a wonderful experience. Would definitely recommend him and his team.
All the staff at veterans United were friendly and very helpful while I was selling/buying properties. It was a very busy and stressful time in my life but Veterans united made me feel safe and secure the whole time
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Very professional, knowledge, and answered all questions during the process.
Our team was fantastic. Got us where we needed to be
I didnt have the greatest credit after waiting for VA claims for 13 yrs, but we started working on it in September of 2022 and by December of 2022 we were ready to purchase. We found and closed on perfect house in March of 2023
Mike was phenomenal. Though issues arised throughout our time working together. We conquered every issue that came up. Mike made my issues painless and easy thank you all
Easy and quick
The process was easy with the help of the staff at Veterans United!! I was in my new home within 2 weeks🤗. I love it!!
Refer to my previous complaints.
Response from Veterans United
Hi Anthony,
Thank you for taking the time to share your feedback. I'm sorry to hear your experience left you feeling unheard and frustrated. We understand how stressful it can be when communication slows down and timelines don't go as expected, especially when you're working toward closing on a home.
We appreciate you bringing these concerns to our attention. Our Client Advocate team has been involved in reviewing your experience, and your feedback helps us identify opportunities to improve the service and communication we provide to our borrowers.
Sincerely,
Claire S., Client Relations Manager
Caitlin, Max, and their whole team made my whole experience a joy! They all went above and beyond to make sure I understood everything as a first-time buyer. I would recommend that every Veteran in the market for a new home use Veterans United!
Thank you, Trip, for your patience and understanding throughout the entire process!!
