Underwriters and E-mail unfamiliarity caused delays.
Jessica Fitzgerald team was amazing. They were very helpful and made this process very easy and understandable. I will be telling family and friends about Veterans United and Jessica team.
Worked very diligently to get my process moved forward
The overall experience was great. A couple hiccups but nothing that couldn’t be fixed.
There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!
We have used Veterans United for 3 home purchases and 3 Refi's and this last refi was a nightmare. My calls often went unreturned, I was not given correct information, and was told we had to close a day later because Veterans was waiting on PennyMac to give the most recent payoff statement. When I received the final numbers, they were not matching mg PennyMac statement so I called PennyMac myself and was informed Veterans United had never requested the newest payoff, they were using the one and only payoff number they had received in September and we closed in November. I got the new payoff and had it faxed to Josh Salicco at 5pm the night before we closed at 9am the next morning on November 2nd.
This refinance could not have gone smoother.
Very best home loan experience I have ever had.
Mike and his team kept me up dated on every step of my loan process, which made it less stressful.
This was one of yhe most stressful deals ever. There were too many delays along the way.
Great company to assist with finding and buying a home.
Excellent service all around.
Tommy purk is an outstanding loan officer very understanding and made everything flow smoothly
Answered all our questions. Took longer than we thought should have but overall was a good experience.
Veterans United was the first mortgage company that we have ever used and we absolutely loved using them. Veterans United answered all the questions we had and was there when we needed them. I absolutely love Veterans United.