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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,888

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,997
4
12,526
3
1,886
2
848
1
631

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Showing all 1,110 Army service member reviews from Oklahoma

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5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Great service

Branch Manager: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

This process was about as stress-free as you can get. I really like the ability to do everything electronically, but also knowing I had a local office if I needed the one-on-one assistance.

Branch Manager: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was great. The process was very smooth. The documents that were required were easy obtain and once they were submitted they were reviewed quickly. The online e-sign feature worked great and make the process much faster. We closed on our house in less than 30 days. Very customer friendly.

Loan Officer: Elizabeth Haworth

NMLS# 1598573

5 out of 5 Stars
Would Recommend
Klent C

There is no way I could have done this on my own and other loan companies made the process seem daunting and overly complex. With the guidance of my loan officer from Veterans United, I never felt uneasy about what to do next or if I wasn't getting enough information. He made all of the difference for me and I really felt like I was his main priority. My journey was a breeze thanks to him!

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Very nice, helpful, answered any and all questions quickly.

Loan Officer: Matt McDaniel

NMLS# 338093

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

4 out of 5 Stars
Would Recommend

Branch Manager: Jeannette Klein

NMLS# 492912

3.5 out of 5 Stars
Would Recommend

At times I was told that we had all the documents necessary only to be notified that we had more documents to present and upload. A couple of times the documents uploaded properly to your system but then I was contacted stating that VU did not see them on your end. The responsiveness was fast and informative, but the constant requirements day after day was quite frustrating trying to juggle within my schedule. If it is possible, I would like to see the ability to upload all required documents once and then be done with it. Obviously, I do not know all the specifics of how the timing of everything works, but if it can be done, I believe that it would help relieve some of the stress of moving into a new home.

Loan Officer: Elizabeth Haworth

NMLS# 1598573

4.5 out of 5 Stars
Would Recommend
Photo submission from William N.

Make sure that you are computer literate before attempting an online mortgage! But the team there will help you in every way possible. Fast and friendly!!

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

They were very helpful and fast.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Veterans United helped my wife and buy our first home while I was deployed to Iraq. They alleviated the issues that distance would cause and provided me with the thorough information that I needed in order to obtain the best home for my family.

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend
Edilberto R

Beyond expectations. We're so thankful.

Loan Officer: Steve Dean

NMLS# 570132

4.5 out of 5 Stars
Would Recommend

Branch Manager: Jeannette Klein

NMLS# 492912

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

I feel that any question, concern, need, or any little thing I didn't understand was addressed rapidly.

Loan Officer: Bryan Warren

NMLS# 1577443

4 out of 5 Stars
Would Recommend

Overall great experience. Only feedback I have is to give more documents up front. I got asked to sign something new everyday for almost two weeks. I just felt like many of the forms could have been sent to me earlier and all at once.

Loan Officer: Elizabeth Haworth

NMLS# 1598573

5 out of 5 Stars
Would Recommend

Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Branch Manager: Jeannette Klein

NMLS# 492912

4.5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Veteran's United doesn't just excel in the aspects of VA Home Loan processes but also in understanding of veterans. Loved how easily and predictable the task checklist were.

Loan Officer: Ryan Peterson

NMLS# 1197848

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Great team to work with. They handled things very quickly.

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
Photo submission from Mark R.

Loan Officer: Mark Dischert

NMLS# 375802

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See all 110,888 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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