My experience with Verterans United was extremely stressful and disappointing. They were not flexible at all when it came to documents that were more than 20 years old and no longer available. Even when I provided alternative proof, it was dismissed as “not good enough.” Instead of helping track down information they easily could have obtained themselves, they kept sending new to‑do items day after day, each one demanding something different.On top of that, their 11th‑hour demands made the situation even more frustrating and stressful. Every time I thought I had provided what they needed, they added something new at the last minute, creating unnecessary pressure and confusion.It felt like they turned me into their errand runner—constantly chasing paperwork, digging through old records, and trying to satisfy requirements that seemed to change every time. Overall, their lack of flexibility, constant shifting demands, and unwillingness to assist with document retrieval made the entire experience far more difficult than it needed to be
I researched and reviewed many mortgage companies aimed at Veterans. Veterans United was consistently the company that had the highest service and satisfaction rate. I begain my homebuying journey 2 years ago with less than Ideal credit. Veterans United worked with me for over two years to build my credit, purchase my dream home, and guided me throughout the process along with my realtor.Working withMax, Eric, Jill, and Ally was an amazing experience and if you're looking to purchase a home with a VA loan,Veterans United is not if you should work with them, but how soon.
I have never been treated better by a mortgage company in my life. I was helped from the beginning to the end and even after I signed my paperwork. I had someone communicating with me constantly, and nothing fell through the cracks. They even bought me coffee! I seriously cannot say enough about the amazing team that Rob Deleeuw headed, including Brayden who always helps with paperwork, and Sierra who just wanted to make sure that I had everything set up, including utilities and address change. Seriously top-notch service!
Steve was completely on top of everything super fast. Super efficient couldn’t have asked for a better loan officer. The whole team at Veterans United was amazing to work with the process was seamless, out of all of the several home loans I’ve had, this has been the easiest by far. We love our new home, but if we ever were to move again, I will use Veterans United again no problem.
Jonathan and Amber are two amazing hard workers and my family and I extremely appreciate everything they did to make this happen
Great service.
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The team that was assigned were on point, there were no dropping of the ball. They made sure that I was comfortable, and understood the entire process.
For a first time buyer intimidated by the process they made it much easier and more understandable.
Kara, Karlie and the entire team were nothing less than amazing! Some of the best people i could ever hope to work with! They helped me with every aspect of the home buying process and were extremely helpful when I had any questions.
The whole team was fast to respond and did a great job thank you!
Zach and the awesome team at Veterans United did a great job of getting me into a home. Aleaha and Kurt Myers, Myers real estate in Sweet Home Oregon are rockstars I absolutely love them... from homeless to homeowner who woulda thunk?? Thank you thank you thank you I can't thank you enough thank you.
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Billy was amazing, very understanding and easy to work with! This was my second time with Billy and will continue to work with him in future
Very helpful, quick and very thoughtful we had an amazing team that was all put together within 20 mins it was crazy fast and easy and everyone is very understanding for first time buyers they really helped keep us calm and not freaking out during the process
I cannot express enough how thankful I am to Veterans United at making my dream come true of owning a house .. Highly recommend using Veterans United
The whole team was amazing, worked hard for me and kept me informed at every step of the way! I will definitely turn to them again at my next purchase.
Everyone, all the employees, that have helped me are wonderful. They are polite, diligent, and professional.
