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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,851 reviews
553 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,851 Army service member reviews from Pennsylvania

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4.5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Everyone was fantastic and truly a pleasure to deal with. Very prompt and attentive to any questions or concerns I had.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

From the Barry, beginning of this process, everybody that was involved went above and beyond to help me secure my very first house to retire in. This includes follow up conversations on the weekend and every business day through the rest of the week until progress was made for me to sign the paperwork..

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

John and Kara were a great team to work with. Helped me with any questions or concerns.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Photo submission from Donovan B.

Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Communication can laps a bit through the process, but if you’re diligent on your end, it’s a simple process.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

3.5 out of 5 Stars

As a veteran myself, I would love to help any and all veterans moving in and around Berks County in Pennsylvania. Veterans United got everything in on time and were responsive when answers were needed.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

The group was wonderful and walked me through everything. Being 79 they had to give me a lot of help and their patience was so great.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

Jerry and his team were professional, friendly, attentive, and always prompt to respond to any questions or concerns I had. They navigated the VA appraisal process smoothly, communicated clearly through every Loan Estimate revision, and helped us close a full month ahead of schedule. They made the entire process easy to understand and follow. I highly recommend Jerry!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

Rob and Olivia made this experience 10x better. They were very responsive, knowledgeable, and personable. There wasn’t anything I asked for that they did not see through. Based off my experience with them I would recommend VU 10x over! Thank you both for all of your hard-work and dedication on this road to home ownership!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

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5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars

The overall experience was great. A few hiccups along the way with misinformation that caused a larger down payment, but overall acceptable.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars

Can’t speak highly enough of Kody and his entire service team. Everyone was extremely knowledgeable and accessible from pre approval through closing. Start to finish in 5 weeks! This is my 3rd time working with Veterans United and if needed will 100% use again.

headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

My entire team Justin, Chloe, Stephanie and Dawn. They were all outstanding to work with. They helped me tremendously with everything. They were all very knowledgeable and helped me to understand exactly what needed to be done to close on our home. I couldn't have done it without them. Thank you all!!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Photo submission from William E.

My loan team worked very hard to get me closed

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

I had quite a few hurdles to overcome but none of them were due to Veterans United...In fact, in the end, Veterans United was the one source assistance and guidance I could trust 🙏.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

4 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Highly recommend. Molly and the rest of the team were outstanding on everything they did. From Miss Meuler with the credit check to Ophelia with the final steps and all in between. They are very responsive and answer all and any questions I and my wife had. Thanks so much and may God bless you all.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

Ready to see for yourself?

Experience first-hand why 382,775 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

Veterans United was an absolute pleasure to work with. They made the home buying process very smooth and were always there to answer my questions. I would highly recommend them!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars

Ashlyn was my loan officer and she did wonderful job during all processing!

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
Photo submission from Ronald B.

These guys worked hard to get me through the loan process and I am very thankful to them.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Hello, Veterans United processing of my VA Loan was smooth, Little stress. They arranged for a great realtor for me. They made me aware of the benefits I could use to obtain a home. These particular benefits, I had know idea they even existed. When they worked on my loan they had a whole team of people working my loan. And they did a fantastic job of explaining things. They all are very professional and polite. They gave correct information When I asked questions and were Johnny on the spot giving me a answer. They always returned calls, emails and text the same day or the vary next day. Most of the time they simply answer the phone or respond to text & email immediately and to me that is part of the great customer service they provided. I can honestly say if you need a VA loan I highly recommend Veterans United.

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

3.5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Amazing experience, and a great taco box for house warming gift

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

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