There is a real lack of communication. I had no instructions or anything about what to do during closing day despite me trying to get in contact with my loan officers.During the closing process I had no representation and the only physical thing I was able to see from VU was the gift box that was sent. Such such an emotional moment, I had no person guiding me and was essentially playing phone tag for 3 months. Last minute 48 before closing was told that the insurance stuff I had that you guys set us up with wouldn't work and needed to speedily find someone else.Fees were astronomical compared to friends who used different VA loan companies
The team worked diligently to ensure I was able to close on my home successfully. They stayed on top of every step of the underwriting process and acted quickly to expedite matters when needed. Their proactive approach and commitment to keeping everything on track helped us meet the original closing date without delays.
This has been the best team ive ever worked with. Could not ask for a more efficient, helpful team!
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
AMAZING,AMAZING,say it over and over a gain thousnd of times,and you would not come close to showing, how these workers,,these angels from heavon,have more faith in us then we do ourself,they beleive in our dreams along with us ,they make beleivers out of us if they can not fullfill our dreams no one can thank you.
Paul answered every call ! He was amazing.
Veterans United was amazing to work with. They guided us from beginning to end, and were helpful every step of the way!
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From the very start everyone was very professional and I would definitely recommend the team that assisted us in finding our home. Thank you all very much.
My loan team worked very hard to get me closed
I have been working with John and his team since 2016.I love his work, dedication and passion he shows when he works with his customers. His service gets better every time. Must keep!
Derek and Travis were by far the best bone officers I’ve ever dealt with their team was amazing always on top of things always trying to push to closing. They were always there for me and my family if you’re looking for the best company to work with and you’re a veteran this is the place you need to be. Thank you again Derek and Travis and your team.
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Travis, Lliam and Noemi all have been great in this whole process. Started with a phone call conversation in March of needing a mortgage company. Called VA Home Loan not wanting to use my benefits prematurely. Before I knew it I was already about to sign up for getting a house same day for how comfortable and easy they were making the process.
The team goes above and beyond and handle whatever you need which is great especially being new to the process. They were professional and patience with me which I appreciated and understanding. I would highly suggest to all of my friends for sure.
These guys worked hard to get me through the loan process and I am very thankful to them.
