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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,555 reviews
739 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,555 Army service member reviews from Pennsylvania

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5 out of 5 Stars

Jake Albers was absolutely amazing throughout the entire process. He was dedicated, responsive, and made everything as smooth as possible from start to finish. I truly appreciate all the effort he put in and would highly recommend him to anyone. 10/10 experience.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Mike Smith is my go-to guy. Have used him a couple of times with great results. Excellent communication.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

I adore my Veterans United Team. Taylor was amazing. It was a long process that at some points I wasn't sure we were going to find a home that fit our needs. But Taylor was always so supportive and made sure we worked with the best realtor there is! Can't say enough about their kindness and flexibility! God blessed us with the right squad.

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Photo submission from Donovan B.

Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

They make lie easier

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Best duo ever Ryley Lyons and Sarah Wren. They made the home purchasing process easy! 10/10

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

Excellent service, they met all my expectations. Truly great service, they helped me with everything

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

4.5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Brian Nelson, Samantha Bowman, & Andrew Carter are the absolute best!! Please reward them for going above and beyond all expectations! They make you feel like you're their only concern and as if you're family! Greatest experience by far!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

First time buying a home and the process went so much more smoothly than we anticipated going in. Each step and requirement of us was clearly explained and straightforward, and our team answered every question in a timely manner. We are so thrilled with the experience and can’t recommend Veterans United enough! Thank you!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

1.5 out of 5 Stars

So working with Veterans United(VU) during the home buying wasn't bad, they were attentive and got the job done. I went with VU mainly because they serve veterans and "claim" they will remain with you. They sold my loan the Planet Home Lending immediately with the statement below."Will anything change about my loan if it’s transferred?
The only change you’ll notice is where payments are going. Your terms will remain the same, and your team is always here for you regardless of who handles your loan"
I refinanced with Planet recently and just closed with a lower rate and monthlypayment.
My 1st payment was due April 1st. Before the 1st payment was even due I got an escrow shortage notice. I was told my paymet was increasing $195/ month. I asked, how could this be? I JUST closed like a month ago. Now my payment is HIGHER than it was with the original loan. Planet Home cannot explain it to me. I contacted my "Team" over at VU on 2 occasions and have been ghosted. I would not recommend. This is why I hold off on surveys until I see the entire picture.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Photo submission from William E.

My loan team worked very hard to get me closed

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

The team I had made it very easy and not a stressful moment I worked years to get this accomplished and they were there every step of the way and made my dream come true for me and my kids I am truly blessed

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

The entire staff that assisted me throughout process of buying my new home were simply outstanding. Cannot say enough about them!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

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5 out of 5 Stars

The Veterans United team were from start to finish outstanding. They provided with a support team that covered every aspect of my home purchase. Always keeping me informed about the next step in the process, and what I could expect, all wrinkles were systematically ironed out. These guys are awesome !!!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

This is my second time working with VU and they are just awesome! They truly care about you and want to make your home buying experience a great one! I absolutely recommend them!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

The team was awesome made life easier

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Everything went fast and easy, my team was outstanding and cant thank them enough for the help.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
Photo submission from Ronald B.

These guys worked hard to get me through the loan process and I am very thankful to them.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

My entire experience with veterans united and the team assigned to me honestly could not have gone better. At a time where my life was in a really difficult place they absolutely made this the least stressful it possibly could’ve been. I am extremely grateful. Kenny and Matt were so kind and Honestly felt like a huge support system for me and my son in a hard time.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

The VU has been amazing. I want to give a shout out Montgomery Hill for his compassion and incredible customer service! Way to go!

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