The group was wonderful and walked me through everything. Being 79 they had to give me a lot of help and their patience was so great.
Jerry and his team were professional, friendly, attentive, and always prompt to respond to any questions or concerns I had. They navigated the VA appraisal process smoothly, communicated clearly through every Loan Estimate revision, and helped us close a full month ahead of schedule. They made the entire process easy to understand and follow. I highly recommend Jerry!
Rob and Olivia made this experience 10x better. They were very responsive, knowledgeable, and personable. There wasn’t anything I asked for that they did not see through. Based off my experience with them I would recommend VU 10x over! Thank you both for all of your hard-work and dedication on this road to home ownership!
The overall experience was great. A few hiccups along the way with misinformation that caused a larger down payment, but overall acceptable.
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
Can’t speak highly enough of Kody and his entire service team. Everyone was extremely knowledgeable and accessible from pre approval through closing. Start to finish in 5 weeks! This is my 3rd time working with Veterans United and if needed will 100% use again.
My entire team Justin, Chloe, Stephanie and Dawn. They were all outstanding to work with. They helped me tremendously with everything. They were all very knowledgeable and helped me to understand exactly what needed to be done to close on our home. I couldn't have done it without them. Thank you all!!
I had quite a few hurdles to overcome but none of them were due to Veterans United...In fact, in the end, Veterans United was the one source assistance and guidance I could trust 🙏.
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Highly recommend. Molly and the rest of the team were outstanding on everything they did. From Miss Meuler with the credit check to Ophelia with the final steps and all in between. They are very responsive and answer all and any questions I and my wife had. Thanks so much and may God bless you all.
Veterans United was an absolute pleasure to work with. They made the home buying process very smooth and were always there to answer my questions. I would highly recommend them!
My loan team worked very hard to get me closed
Ashlyn was my loan officer and she did wonderful job during all processing!
Hello, Veterans United processing of my VA Loan was smooth, Little stress. They arranged for a great realtor for me. They made me aware of the benefits I could use to obtain a home. These particular benefits, I had know idea they even existed. When they worked on my loan they had a whole team of people working my loan. And they did a fantastic job of explaining things. They all are very professional and polite. They gave correct information When I asked questions and were Johnny on the spot giving me a answer. They always returned calls, emails and text the same day or the vary next day. Most of the time they simply answer the phone or respond to text & email immediately and to me that is part of the great customer service they provided. I can honestly say if you need a VA loan I highly recommend Veterans United.
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Amazing experience, and a great taco box for house warming gift
These guys worked hard to get me through the loan process and I am very thankful to them.
⭐⭐⭐⭐⭐More Than a Home Loan — They Helped Me Build a FutureThere are some experiences in life that you never forget, and my journey to becoming a homeowner is definitely one of them.Buying a home is not just about signing papers, getting approved for a loan, or receiving the keys. For me, it represented hard work, sacrifice, perseverance, and finally having a place I could call home. And I can honestly say that having Veterans United beside me made that journey something I will always remember.From the very beginning, Emily H. was the first person I had the opportunity to work with. She helped me feel like I wasn’t walking into this process alone. That first interaction meant more than she probably realized because it gave me confidence that I had a team in my corner.Then came Shawn, my Loan Officer, who was absolutely incredible. Shawn wasn’t just someone handling my loan — he was someone who took the time to explain things, answer my questions, work through challenges, and keep me moving forward when the process became overwhelming. His patience, knowledge, and dedication meant a lot to me.I also want to give a special THANK YOU to Jaclyn, my Loan Coordinator. She was phenomenal. There were so many documents, requirements, questions, and moving pieces throughout this process, and Jaclyn helped keep everything organized and on track. She was there when I needed answers and helped make a complicated process feel manageable.And Cassie T., my Home Coordinator, deserves recognition as well. Her support and communication were another important part of getting me to the finish line.There were several other members of the Veterans United family who helped me throughout this journey whose names I unfortunately can’t remember, but I want every one of them to know something:You mattered. Your work mattered. And you were part of helping change someone’s life.There were moments when this process felt stressful. There were times when I had questions, concerns, paperwork, conditions, and obstacles that made me wonder how everything was going to come together.But somehow, every time, there was someone on the Veterans United team willing to help me find the next step.That’s what I’ll remember most.I never felt like I was just another loan number.I felt like a person.I felt like my team genuinely cared about getting me to the finish line.And then came the moment that made everything worth it — getting the keys to my home. 🏡That moment carried a lot of emotion because I knew what it took to get there. The late nights. The hard work. The uncertainty. The paperwork. The waiting. The questions. The sacrifices.And then suddenly, I was standing there knowing:“This is mine. I did it.”Veterans United didn’t just help me obtain a mortgage.They helped me reach a milestone that will impact my life and my family’s future for years to come.To Emily, Shawn, Jaclyn, Cassie, and everyone else at Veterans United who played a part in my journey:From the bottom of my heart, THANK YOU. 🇺🇸You may work with hundreds or thousands of veterans and homebuyers, but please know that for the person on the other side of that phone call, email, or document, this isn’t just another transaction.It’s their life.
It’s their family.
It’s their future.
It’s their dream.You helped make my dream of homeownership a reality, and I will always be grateful for that.Veterans United — thank you for helping me turn a dream into an address I can finally call HOME. 🇺🇸🏡❤️Five stars doesn’t come close to expressing how grateful I am.
