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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,459

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,449
4
40,537
3
6,659
2
2,068
1
1,746

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Showing all 267 Army service member reviews from Rhode Island

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Veterans United Team always had my interest first and foremost.

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
Would Recommend

If you’re thinking about purchasing a home but aren’t sure you can afford it. You can’t afford not to! I purchased a multi family home and my mortgage is less than what I was paying for rent. And my rental covers 80% of my mortgage. Having 0% down for the VA home loan is a no brained. Vets United will have your pre-approval letter fast and you will be shopping within days.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

1 out of 5 Stars

The covid 19 outbreak caused a lot of communication issues between the veterans united team and my realtor. Without the assistance from my legal team and JAG I would have lost the house and faced a lawsuit. The team remained friendly however I was left out of the loop for items and tasks that inevitably fell thru. I would not take the chance moving forward to risk this sort of negligence from my lender.

Response from Veterans United

Kelsey. thank you for your honest survey. Yes, these are unprecedented times in our country due to COVID-19. Communications are delayed and information may not be clear at some points. Through these tough days for all, we are striving to adapt and overcome. Surveys like this will assist our team in getting up to speed on how to work more efficiently. Thank you again.

4 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

We are very happy in our new home and VU made it possible

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

4 out of 5 Stars
Would Recommend

The loan process was fairly easy but the only thing I didn’t like was that you have to purchase insurance that covers the replacement cost and not the home value or how much the house was appraised for.

Loan Officer: Mike Wilson

NMLS# 1530897

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4 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

Great home buying experience. Everybody was incredibly responsive and very helpful. I had a lot of questions as a first time homebuyer, Allison and Promise answered them all. They made the process stress free and I couldn’t imagine a better home buying experience.

Loan Officer: Promise Jackson

NMLS# 1125746

4.5 out of 5 Stars
Would Recommend

You won’t find better service or support for your VA needs!

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Verry happy with my outcome.

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars
Would Recommend

Zach was a wonderful resource - always very proactive!

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

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See all 205,459 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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