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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

223,712

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
168,824
4
43,596
3
7,132
2
2,247
1
1,913

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Showing all 5,651 Army service member home purchase loan reviews from Tennessee

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3.5 out of 5 Stars
Would Recommend

Be prepared before you start, have all your documents ready and be ready to answer alot of questions about your debt history.

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

3.5 out of 5 Stars
Would Recommend

We had an overall good experience with VUHL. Treated like v.i.p. clients.

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

They made a tough situation a whole lot better. Loved how i could screenshot documents and upload things. Also loved how I could sign documents on line. Highly recommend this company. They go above and beyond to get your loan . I have my home thanks to them!!!

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
Photo submission from Yamil B.

We had a great experience with Veterans United, couldn’t have asked for a better team!! Got all our questions answered without a problem and they went above and beyond to make sure we had the best experience. We’ll be forever grateful!!

Loan Officer: Jake Levy

NMLS# 168064

4.5 out of 5 Stars
Would Recommend

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Booth

NMLS# 1323716

5 out of 5 Stars
Would Recommend

My loan specialist Jimmy was very professional and never left me questioning anything. They recommended a real-estate agent Tracie who found me the perfect home and was always there when I needed her. I am very pleased with this whole process!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

The entire team at the branch that helped me was awesome!

Loan Officer: Jake Levy

NMLS# 168064

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5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Would highly recommend Veterans United to all my family and friends

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

They where very helpful in helping us get the house we wanted

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
Photo submission from Andrew W.

Veterans United home loans in amazing. Would definitely recommend using them and if I need to in the future will be using them again. Very professional and courteous staff.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Had a great experience with the team quick an efficient

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Exceptional service!

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Congratulations! It’s amazing to go through this process and not be able to think of one complaint. You guys have been amazing from day one. I will highly recommend you to anyone who will listen.

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
Would Recommend

Made the whole process super easy, you guys did great

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Levy

NMLS# 168064

2.5 out of 5 Stars
Would Recommend

The on-ground agents are great! They are professionals who have you in the front of their minds through-out the whole process. Fully recommend them.Ask for the appraisal as soon as possible. The VA appraisers do not care about your family's needs and there seems to be no accountability measures in place. The appraisers will do the bare minimum for a paycheck because there are no consequences for mediocre work ethic.

Response from Veterans United

Michael, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third-party providers, it is important that we work together to promote resolution for you. A Client Advocate is available for you to learn more information and will be available to speak with you should you wish to get in touch with us.

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas G.

this team was outstanding, anytime i needed anything or had any question they were there almost instantly with an answer. the 5 years i was in and the 6 i have been out of the Army i have never had a process go so smooth this team is my A Team i will be recommending them to everyone of my friends and family 100%

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

I have already recommended VU to several people. This has been one of the best experience I have had working with a large organization and a multi faceted situation. If I ever decide to go back to home hunting VU will be my first call. I highly encourage anyone to look in to VU. Especially first homebuyers who need the professional guidance and wisdom this company has to offer. I will be forever greatful for my agent and loan team for helping me realize and achieve this life goal.

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

10/10 would recommend! Amazing staff. Very efficient, great communication! They look out for your best interest! You definitely will not be disappointed.

Loan Officer: Charlotte McClellan

NMLS# 39691

More Reviews

See all 223,712 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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