Amanda helped me with every step. Super easy. Highly recommend! Whenever the day comes I know where im going! VU!
Matt was helpful from the beginning! He did a great job at keeping us informed every step of the day. Any time we had a question, he was a phone call away. Everything was straight forward and a simple process.
Amanda and Dylan are a great team and made our refinance easy.
Streamlined, seamless experience working with Paul
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
The best home buying experience I have ever had. The best team I have worked with.
I wanted to give an shoutout to Amanda at Veterans United. She was absolutely outstanding throughout our entire home buying process. She went above and beyond to make sure we understood every step of the loan process, answered all of our questions with patience, and made what could have been a stressful experience feel smooth and straightforward. She is incredibly knowledgeable, professional, and genuinely cares about her clients.A special thank you to her son, Dylan, who was also extremely helpful throughout the process. Together, they made an amazing team and were always there when we needed guidance or reassurance.I highly recommend Amanda and Veterans United to anyone looking to buy a home. If you want someone who is honest, responsive, and truly invested in helping you succeed, Amanda is the person to call. Thank you both for making our dream of homeownership a reality!
Matt and Courtney were awesome! Kept me informed every step of the way. Made everything very easy during a stressful time
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Great experience. The whole team was helpful and quick to respond.
My wife and I had an outstanding experience with Veterans United. Jerry and Julie were incredible throughout the entire home-buying process. They were always quick to respond, answered every question we had, and made sure we understood each step along the way. Buying a home can be stressful, but they made the process feel personal and took the time to make us feel like we were more than just another customer.Their communication, professionalism, and genuine care gave us confidence from start to finish. We always felt supported, and it was clear they truly wanted the best outcome for our family. We couldn’t have asked for a better team and would absolutely recommend Veterans United, especially Jerry and Julie, to anyone looking to buy a home. Thank you both for making such an important milestone a great experience!
Everyone that I dealt with during the loan process was amazing and very helpful! This is not my first loan with you guys and if I end up moving again in a few years I’ll still use you guys because of how amazing everyone has been!
Thanks to Trevor thanks to Amanda and that whole team they made the process the best experience ever and will definitely use them again in the future for friends and family!!! Thanks!!!
2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”
Tim, Melanie and Gabby were great to work with. Best lender team ever.
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Joey was absolutely amazing!!!! I never felt overwhelmed or unsure of the due to his consistent communication and how thorough he was.
They made it stress free and easy to complete and now me and my wife have our first home
Every member of veterans United was extremely helpful and made my home buying process very simple. I'm grateful!
Got to have the team I had. Not sure how many people work here but the team that helped me should train the rest.
Every single person on my team made a lasting impression. I’m am extremely grateful and thankful for their support for me and my family.
Poor communication internally led to delayed closing. Not all options were communicated to us as buyers. Very disappointing experience
Response from Veterans United
Hi Hunter
I'm sorry your experience left you feeling disappointed. Buying a home comes with enough moving pieces, and you should be able to count on clear communication throughout the process. I can understand how frustrating it would be to experience delays and feel like you didn't have all the information you needed to make informed decisions.
If you're open to sharing more, I'd appreciate the opportunity to learn more about what happened. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
