The Veterans United team treated us like family. It was a pleasure working with Mr. Noonan, Mrs. Steinkamp and the rest of the team. Thank all for taking care of us.Sincerely,The Gholsons
My entire team including were exceptional, very knowledgeable, and accessible!!!
Outstanding service and responsiveness.
My entire team was absolutely the best and I could not be more pleased than I am with how my experience turned out!Miguel Rosinski (Loan Officer), Alyssa Aylor (Transaction Coordinator with Miguel), Shawna Woofter (Home Buying Concierge), Kendra Townsend (Realtor), Kari Kelm (Transaction Coordinator with Kendra), Jayme Jeffreys (Escrow Officer), and Stacy Smith (Licensed Escrow Assistant) are the A Team to beat. All were nearly immediately available for questions, assistance, and a deep well of knowledge and guidance during a stressful and uncertain process like buying a home. I would recommend this lineup to ANYONE and EVERYONE hands down.My Situation:
I’m a first time homebuyer and using my vet benefits to their max so I was very unsure if this would work out and had soo many questions - to which every question was answered no matter how deep down the rabbit hole I went.My unique experience included:
1) I am a first time homebuyer,
2) I was using VA home loan benefits,
3) as a Texas resident I also was able to use the Texas Veterans Land Board home loan in conjunction with the VA, and
4) I am a disabled vet.There were so many new terms and information to learn that between my own due diligence and the constant questioning to my team, I gained knowledge and confidence I did not start with on this journey. If at any point I started to get anxious, a quick call to any of them quashed fears and worries fast!I cannot recommend Veterans United enough for this amazing American Dream opportunity and making the Dream a reality. If any part of you is unsure about this home buying journey do not hesitate to reach out to VU and ask all the questions you can. You will not be disappointed!
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
Jordan and the rest of the team were absolutely awesome! Very helpful and great communication. They are the absolute best!
My experience with Veterans United was outstanding from start to finish. The entire home buying process was explained clearly, and the team kept me informed throughout each step. Whenever I had questions, they were responsive and helped me understand what was needed to keep everything moving toward closing. As a Veteran, I appreciated having a team that understood the VA loan process and made purchasing my home much easier. I would definitely recommend Veterans United to other Veterans and military families.
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Outstanding Service from Kyle and the Entire Veterans United Team!My wife and I cannot say enough great things about Kyle and his team at Veterans United including Keagan, Nicole, and Ashley. They absolutely crushed it from start to finish!From the very beginning, their communication was outstanding. Nothing fell through the cracks, and we were always kept informed every step of the way. They worked together as an incredible team, and it was clear that they genuinely cared about making this process as smooth and successful as possible for us.Honestly, I still can’t believe how quickly everything came together and how fast we were able to close on our home. The entire process was practically seamless, and having a team that was responsive, professional, knowledgeable, and committed made such a huge difference.My wife and I truly appreciate every single step Kyle, Keagan, Nicole, and Ashley took to help get us across the finish line. Buying a home is a major milestone, and having Veterans United and this amazing team by our side made the experience even more special.If you are a veteran or military family looking for a team you can trust, I highly recommend Kyle and his team. You will be in great hands!Thank you, Kyle, Keagan, Nicole, and Ashley, for everything you did for us. We are truly grateful and wish you all continued success and many blessings as you continue helping veterans and families achieve their homeownership dreams.With sincere appreciation,Fernando & Yiarliz 🏡🇺🇸
John, and his team are so on top of their game! I had so many questions and I feel like I was being annoying but they went above and beyond to make sure I was in the know AT ALL TIMES! That team rocks!
My whole experience was great! Great customer service and communication with my loan officer and all the team that help me achieved the purchase of the house. I felt like I was never left with questions without and answer. Great job! They made me feel very comfortable and ready to go through with the process.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Zack was amazing, answered every question l, and was incredibly attentive. 10/10
Everyone at Veterans United was amazing and very helpful throughout our journey. We appreciate them so much for making this a very easy and perfect journey.
Quick and easy process. Matt was outstanding and knowledgeable! Would recommend to any and everyone!
This is my second time working with Rachel Gruber as my loan officer. I am thankful for her patience and working with me to ensure I have the best home buying experience. Also her team was great and communicated well throughout the buying process.
These guys really did great and communication was great
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I retired from the Army last year and started searching for my forever home. Veterans United was my first choice, and they made the entire process smooth from start to finish. I had a great team that kept everything moving, communicated clearly, and helped me close in less than 30 days. Buying a home can be stressful, but they made the experience feel easy. I would recommend Veterans United to the military and veteran community any day of the week. Great experience all around.Chris T. and Alexis B. were absolutely AWESOME!
Super helpful and patient. Very positive.
Yes, we had the best response experience and we didn’t feel pressured or rushed. The entire process was easy to with clear step by step instructions.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
5 stars service, 14 days from contract to close, and they paid ME at the table.As a veteran buying a 1970 estate-sale home with a repair amendment and a tight closing date, I expected complications. Tommy Heller and Shannon Brown delivered the cleanest transaction I could have asked for: application to conditional approval in 2 days, clear to close in 9, and we closed a full week EARLY 14 days total on a VA purchase.What stood out:
• Transparent pricing. When I asked about lender credits, Tommy sent the full rate ladder with the credit at each tier so I could choose for myself. I locked 6.5% with a $2,161 credit, my decision made with real numbers in front of me.
• Everything in writing. I asked for text/email over calls and they honored it completely. Every rate, fee, and timeline answer is documented in my inbox.
• They put skin in the game. When I flagged that my rate lock expired on closing day, Tommy quantified the extension cost to the dollar ($49.40/day) and offered in writing to cover several days himself if it came to that. It never did because they closed me early instead.
• VA expertise that showed. Funding fee exemption handled right the first time, my 100% P&T property tax exemption correctly reflected as $0 escrow, and a negative cash to close they literally paid me $384 to take my keys.One tip for fellow veterans: ask for the full pricing grid with lender credits at each rate early in the process, once I asked, Tommy delivered completely and it transformed my cash to close.
Tommy and Shannon ran this file like professionals who close VA loans all day, because they do. Ask for them by name.Enrique D., San Antonio, TX Advanced Datacenter Technician, U.S. Army 1st Cav veteran.
