Everything went smoothly throughout the process. I enjoyed using the portal to upload and review documents.
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
The best
Veterans United team were always there to assist and make the process smooth as possible. I recommend Veterans United to my fellow Veterans.
No home buyer enjoys applying for a mortgage because the process is inherently stressful and costly, regardless of how accommodating a loan institution may be. Overall, I was pleased with Veterans United (VU). And the reason why I chose them is because they are so highly rated for providing VA loans to veterans. (That would be me.)The worst experience that I had was with one VU coworker, named Kurt Saxton. He persisted at trying to bully me into bundling my car insurance with my new property insurance using one of the obscure insurance providers who are partnered with VU. It was so unnecessary because I already had excellent insurance with USAA which is a highly reputable company. Kurt even tried to convince me that I could not use USAA for my property insurance because USAA is not partnered with VU. After I reported to USAA what Kurt contended, I learned from USAA that Kurt had misled me. Kurt also tried to bully me into accepting an umbrella policy, in addition to property insurance. All of this was nonessential to qualifying me for a VA mortgage, especially since I already had USAA insurance, and USAA is the most reputable insurer in the country. Dealing with Kurt was a stressful waste of time. But for the fact that I needed a mortgage from VU, I would never have given Kurt the time of day. I dislike unnecessary high-pressure sales tactics being presented to me under the guise of trying to be "helpful", even after I had repeatedly told Kurt Saxton that I am not interested.
Veterans United has always provided a smooth and clear process.
Jack and Kate were really just so much more than what I could hope for. Buying a home is a nerve racking experience, but they made it very smooth, by keeping us informed and were very proactive with our file. I would highly recommend Jack and Kate for any home purchase, but especially for veterans!! First rate…
I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!
Working with veterans united was an incredible experience. They were communicative and kept me informed in every step of the process. Promptly answered my calls, texts and emails. I highly recommend them to anybody looking to buy a home.
Communication need improving
Could not be happier with the end results! outstanding team! Great service!
Brice was super helpful and very easy to work with I would recommend him to any of my friend.
We will always recommend Veterans United. Eric and Brittany Miller were absolutely amazing!!
Everyone was great!
Very easy to work with and very helpful with every step of the process. Even helped get a list of utilities to help make the move easier and less stressful.
Jay was amazing. When I came to him, I had been taken advantage of by another lender who pretend to have the knowledge of serving Veterans. With all that burden, I called Veterans United and was immediately assigned to Jay. He took charge of my account and gained my trust on the first call and beyond. He was a trooper, good spirited and full of kindness. Even the real estate agent said she will only work with Veterans United with all her future Veterans. I’m very pleased.
