Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

425,833

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 1,070 Army service member refinance loan reviews from Virginia

Clear Filters

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

Thanks for taking care of my family again

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Amazing staff and Phenomenal customer service!

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

This is the TEAM you want helping you with your homeowner dreams! They will flip over every stone to help you. They keep you informed about everything. Call and ask for Rich! His team is waiting to make you a homeowner!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

This team took care of me before I even asked. how much better can it be??

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

We chose to use Veterans United to refinance our home because of the great customer service provided by the team throughout the entire process. So it was a no brainer when we decided to refinance for a lower interest rate. And we weee not disappointed, we did not have to leave the comfort of our home to do anything…We signed everything online and the notary came to the house for the closing…Perfection..

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

As a repeat customer, I can confidently say that working with Chris Primmer and his team at Veterans United Home Loans is nothing short of exceptional. There’s a reason I keep coming back—this team doesn’t just meet expectations, they redefine them. From the very first step to closing day, Chris and his team delivered with professionalism, precision, and a level of care that made the entire process seamless.The team anticipated my needs, answered every question promptly, and kept me informed every step of the way. It felt like they were always one step ahead, and that kind of proactive service is hard to come by. The communication was consistent, the turnaround was fast, and the attention to detail was spot-on.Chris Primmer stands out not just for his expertise, but for his genuine dedication to his clients. Whether navigating a challenge or celebrating a milestone, he handled everything with steady confidence and true commitment. That kind of service builds trust—and that’s exactly what Chris and his team deliver every time.To anyone considering Veterans United: ask for Chris Primmer. You won’t just be another file on a desk—you’ll be treated like a priority from start to finish. The entire team works with the kind of efficiency and heart that turns a stressful process into a smooth, even enjoyable experience.This wasn’t my first time working with Chris, and it won’t be my last. I wouldn’t even think of going to another lender. VU has earned my trust, and I’ll continue to recommend them without hesitation.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

N/A

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Zach Roberts is a great loan officer. Responds quickly and always kept us updated in the process. 10/10 would recommend to friends and family for mortgage needs.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

Ready to see for yourself?

Experience first-hand why 336,859 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Veterans United sticks closer than a friend. The word United is what they are with their clients. Respect; patience; integrity, the triple crown of service.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Really thank you guys for your hard work.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Veterans United is very professional and easy to work with. They listen to what your needs are and work hard to make them happen.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Thanks for the work to help a veteran

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Scott and Michael both did an outstanding job. What seemed like the finish line would never be crossed, these guys both crushed it. With a particularly difficult situation that we were in, I'm not sure any other place would have tried nearly as hard as they did.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

More Reviews

See all 425,833 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,317 Veterans started their online quote today.