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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
5,188 reviews
819 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 5,188 Army service member reviews from Washington

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4.5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

2.5 out of 5 Stars

To many cooks in the kitchen, to many contradicting messages

headshot image of Corey Bichel

Loan Officer: Corey Bichel

NMLS# 2768056

5 out of 5 Stars

Jason Lacey has been nothing else but great all 3 times I have worked and closed with him. Professional, courteous, and makes sure the process moves smoothly and without questions. Veterans United has always put our family first and answered all our concerns, thank you!

headshot image of Jason Lacey

Loan Officer Team Lead: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Joe and his team were great!

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
Photo submission from Henry V.

As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars

I had a great experience working with Veterans United. The entire process was smooth, efficient, and they truly worked together to help me achieve homeownership.
Cory Stip went above and beyond to get me approved and ultimately locked in the best interest rate possible based on my credit. I really appreciated his hard work and dedication throughout the process.The only area I think could be improved is communication. I would have liked a few more updates on where we were in the process, as it would have helped me feel more informed. Aside from that minor issue, everything went very smoothly, and I would definitely recommend Veterans United to anyone looking to buy a home.

headshot image of Cory Stipp

Loan Officer: Cory Stipp

NMLS# 2736695

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

4 out of 5 Stars

Karlie Clark did an outstanding job of helping us through the process. At times it seemed overwhelming, but she helped us get things into the portal which was hard for us.

headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

4.5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

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5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Great to work with. Excellent communication. Keep me informed and the entire process was flawless. Highly recommend

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

This is my second home with veteans united and it was an amazing experience both times.. they made it super easy to get thru a complicated process. Their app is super easy to use and very organized. I would 10/10 reccomend them to any military member. Its hard finding people and companies that understand the lingo and ask the right questions/request the correct document. But Veterans united is that company

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Fast response and knowledgeable, helping through the entire progress.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

Krystal kept us updated every step of our purchase. Keeping us informed was what we wanted and she succeeded in that.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

I started the process and had no clue on buying a house. Lance,Landon and jacklyn was so helpful, patient and believe in me after I had some past life things I didnt know I had to get cleared up first. I really appreciate the whole team!! Any vet who has been hesitant about buying a house like i was please reach out to veterans united there amazing 👏 🤩

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

2 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

My Loan Team worked very hard to help me and my wife buy our first home. They did a great job communicating with us. We could not have done it with out the loan team!!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

I already have been recommending VU. It was an incredible experience thank you

headshot image of Tansee McReynolds

Loan Officer: Tansee McReynolds

NMLS# 2736687

3.5 out of 5 Stars

The team works hard to ensure all questions and options are reviewed.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Photo submission from Dwaun B.

My team at Veterans United did a wonderful job. Happy to be home.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars

Marcus was fantastic! He was always very responsive, happy to assist, knowledgeable, and incredibly helpful in every situation. We could not have gotten our new home without him.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars

The whole crew did a wonderful job walking me through the process, since it was my first time in a very long time. Don did a great job a advising and making sure that I understood what was going on each step of the way. Thanks to the whole crew!!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

My team made the whole process feel very easy and smooth. They all are very helpful and willing to go above and beyond with making me feel like I had there support 100% of the time.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

The team of people that I got introduced to were FABULOUS!! These people actually listened and when I had issues with the apps found immediate work around to accomplish the goals. They made me comfortable especially cause I have aphasia and still partially paralyzed.so things are a bit harder for me. Sam and his Team of people were genuine, polite, gracious, professional, and at the top of their game.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

These guys are awesome they were knowledgeable , friendly and efficient they make sure you always know your next step and they go the extra mile to make sure you're taken care of they all seemed to genuinely care

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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