The team was with me all the way, being a first time home buyer. I would recommend any veteran buying a home. Use Veterans United.
Veterans united as a company, goddam outstanding. this was one of the most stressful points in my life.... and yet it was the most seemless. VU made everything easy simple.
Issues with people involved that had no idea how to interpret guidelines by the VA, making their own and nearly costing me thousands more of dollars, the closing of my new home and potentially leaving me homeless in the process.
As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.
This is the eighth house that I have purchased and has been the best customer service. I would highly recommend Veterans United Home Loans to my friends and family. If I ever purchase another home; I would definitely use Veterans United Home Loans.
They have been fabulous! They helped us step by step through the whole process. Great team!
They work as quick as you move and they are very helpful on any questions you have it was smooth. From saying yes to close on my first home we completed the process in 30 days.
Veterans United along with Brent and Brittany were amazing with assisting us with buying our first home. They were quick with answering questions and made sure we understood the process fully. Thank you!
Spencer and the entire team has done an amazing job helping me through the process and answering any questions I had.
Nathan and Bailey were great and very quick with the process and answered every question I had.
What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.
I don't believe veterans united has any veterans best interest in mind. I think you have start data mining your clients future data. I think this is fraudulent behavior. Trying to get people to sign away right to future personal information. I will refinance my loan through another company soon because of this type of business practice along with informing veterans to be very wary of doing business with you. Douglas K Bryan
Response from Veterans United
Hey Douglas,
I’m really sorry to hear that you feel this way about your experience with Veterans United. I understand how serious concerns about personal information and trust can be, and I appreciate you sharing your perspective.
Veterans United takes protecting our clients’ information very seriously. We do not sell or use personal data beyond what’s needed to serve our borrowers and meet federal lending requirements. Still, I understand how important it is to feel confident in who you choose to work with, and I’d like the chance to talk through your concerns directly.
Please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and would really appreciate the opportunity to hear more about your experience.
Shane Martin and Holly's team are amazing individuals. Would never think of dealing with another company or team. The time,consideration and dedication they took with me and my family go beyond words. Truly amazing people.
My team at Veterans United did a wonderful job. Happy to be home.
Veterans United helped me buy my first house. I went into this knowing I knew very little about home buying, and the team assisted my spouse and me the whole way through the transaction. We were able to leverage a cashback offer that other banks were offering for 1.75% on the home price as a way to either pay closing costs or to buy down our interest rate. We got lucky and our sellers agreed to pay the closing costs, so we got a great interest rate. If you are thinking about buying a home but you're not sure how to do it, I would recommend reaching out to someone at Veterans United. They will help you out! The only person on our team who was ever short with us was our Loan Coordinator. If there's a way to ask her to be a little kinder and more responsive, then the whole team would be PHENOMENAL!
The experience with Veterans United was flawless. The team was experienced, thoughtful, and went the extra mile to answer my questions. Highly recommend.
