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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,891

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,049
4
34,790
3
5,776
2
1,779
1
1,497

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Showing all 1,847 Army service member home purchase loan reviews from Washington

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5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Everyone at VUH that I had contact with was very helpful. There knowledge and experience made the process simple even when things got stressful.

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
Photo submission from James W.

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Veterans United was wonderful to work with. They helped us with a quick purchase and move across the country.

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

The overall experience I have had with this whole process has been AMAZING and I will/would recommend them to anyone and everyone I know to be Vets looking for their future!!

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Veterans United provided us the best service from day one. Their rates beat every one else's and they continued to surprise us all the way to the closing with amazing low cost fees. Our closing cost were way under projected numbers that saved us thousands of dollars. We will always recommend Veteran United to friends and family.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

I would recommend VN to all my friends compared to my first home buying experience

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
Photo submission from Terry R.

I will tell all the Veterans that I know and meet in the future how great it is to deal with this company. I will be keeping their phone number close.

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

4.5 out of 5 Stars
Would Recommend

My only feedback is I wished we had more communications about the steps along the way and what to expect for closing with daily estimates on the process.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Vetreans united made it easy to get into our first house. I recommend that anybody looking at buying their first house use them!

Loan Officer: Brian Bradley

NMLS# 1464173

1.5 out of 5 Stars

I suggest better training and giving all information and needed paperwork clearly at the start instead of piecemeal.

Response from Veterans United

Hi David, we are always looking for ways that our teams can improve the customer experience. Thank you for sharing these suggestions and taking the time to let us know. We appreciate the opportunity to assist you and hope to use this review to improve our service.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Jennifer was great to work with- she kept us consistently informed as to what was going on in the process and really listened to any questions we had. She also took the time to learn where we were most comfortable and continued working until we were at a rate and agreement that we were comfortable with.

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

4 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend
Photo submission from Mcclira J.

Veterans United is truly for veterans. They take their job seriously and they care. I will tell the world Veterans United cares and they love their job!

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

As a Vietnam veteran, Veterans United has made me feel honored by the way they approached me and my wife. We so much aprpreciated the help beyond pale. They are the best!!When I called and asked questions the team was quick to answer all my concerns and they were always right.Please go with Veterans United. They are the best in knowledge and full of compassion and grace.You will feel like they are truly a friend who go the extra miles to help in making your experience truly exciting!

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

4 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Reviews are usually pretty generic, but when I googled “Best VA home loans” and read through all of the comments I felt like I was making the right choice. After playfully talking with my wife about buying a home, we decided to look into it. My credit wasn’t where it needed it to be. So I played along and when their service team called to help me get my credit up which took about a year or so but it came up more than 100 points from where I originally started I was looking forward to what was next in store for us. When we took the plunge into looking for homes, we got setup with a great Veteran Realtor that was easy to talk to and work with and didn’t give you that used car sales man feeling. He was upfront and honest. The finance team was great in helping us get our closing done on time and keys to our new home. It feels very surreal still that this is our house. Thanks from Vallejo Family!

Loan Officer: Hunter Hukari

NMLS# 1215343

4.5 out of 5 Stars
Would Recommend

I was very unsure what to expect buying my first house. They were fantastic. I would use them again. Great people that care about your success.

Loan Officer - Washington: Jennifer Rambow

NMLS# 1816514

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See all 167,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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