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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

440,842

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 3,887 Army service member home purchase loan reviews from Washington

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4.5 out of 5 Stars
Would Recommend

They work as quick as you move and they are very helpful on any questions you have it was smooth. From saying yes to close on my first home we completed the process in 30 days.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Veterans United along with Brent and Brittany were amazing with assisting us with buying our first home. They were quick with answering questions and made sure we understood the process fully. Thank you!

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

Spencer and the entire team has done an amazing job helping me through the process and answering any questions I had.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

4.5 out of 5 Stars
Would Recommend
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
Photo submission from Henry V.

As a first-time home buyer and young active-duty servicemember, I can't praise Veteran's United highly enough. Their team made what seemed like a daunting undertaking in finding and financing a home really very easy! I'd recommend Veteran's United to anyone in the military looking to buy a home.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Nathan and Bailey were great and very quick with the process and answered every question I had.

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

0.5 out of 5 Stars

I don't believe veterans united has any veterans best interest in mind. I think you have start data mining your clients future data. I think this is fraudulent behavior. Trying to get people to sign away right to future personal information. I will refinance my loan through another company soon because of this type of business practice along with informing veterans to be very wary of doing business with you. Douglas K Bryan

Response from Veterans United

Hey Douglas,
I’m really sorry to hear that you feel this way about your experience with Veterans United. I understand how serious concerns about personal information and trust can be, and I appreciate you sharing your perspective.

Veterans United takes protecting our clients’ information very seriously. We do not sell or use personal data beyond what’s needed to serve our borrowers and meet federal lending requirements. Still, I understand how important it is to feel confident in who you choose to work with, and I’d like the chance to talk through your concerns directly.

Please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and would really appreciate the opportunity to hear more about your experience.

1.5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

4 out of 5 Stars
Would Recommend
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars
Would Recommend

Shane Martin and Holly's team are amazing individuals. Would never think of dealing with another company or team. The time,consideration and dedication they took with me and my family go beyond words. Truly amazing people.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Veterans United helped me buy my first house. I went into this knowing I knew very little about home buying, and the team assisted my spouse and me the whole way through the transaction. We were able to leverage a cashback offer that other banks were offering for 1.75% on the home price as a way to either pay closing costs or to buy down our interest rate. We got lucky and our sellers agreed to pay the closing costs, so we got a great interest rate. If you are thinking about buying a home but you're not sure how to do it, I would recommend reaching out to someone at Veterans United. They will help you out! The only person on our team who was ever short with us was our Loan Coordinator. If there's a way to ask her to be a little kinder and more responsive, then the whole team would be PHENOMENAL!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

The experience with Veterans United was flawless. The team was experienced, thoughtful, and went the extra mile to answer my questions. Highly recommend.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

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5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Thank you Katy and team for making our home purchase so easy!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Easiest and quickest closing I've ever had.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend
Photo submission from Dwaun B.

My team at Veterans United did a wonderful job. Happy to be home.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend

I want to sincerely thank you veterans united home loans and your amazing team from start to finish, you guided me with patience, understanding, and genuine care. I truly felt like i had family walking alongside me every step of the way .I am deeply grateful for your hard work and support

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

professionalism, expertise, and dedication made what could have been a complex process remarkably smooth and stress-free.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

More Reviews

See all 440,842 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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