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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

133,637

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
115,068
4
14,669
3
2,159
2
991
1
750

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Showing all 985 Army service member reviews from Wisconsin

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5 out of 5 Stars
Would Recommend

It was an extremely stressful time but Doug and his team helped me threw it even with all my annoying questions.

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

It was such a easy transition! They helped with everything! I appreciate them so much for helping us buy our forever home!

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Veterans United did a fantastic job to ensure our home loan process went as smooth as possible. Bill and Allie were there for us when ever we needed them. I would recommend Bill Bales and his staff to anyone interested in a Home Loan through Veterans United. Great job Bill and Allie. Thanks again

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

I will sing the praises of Veteran's United to every veteran I encounter. I can't thank you enough for the excellent service and great experience

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Deaver

NMLS# 1464178

5 out of 5 Stars
Would Recommend

Veterans United is an incredibly competent and responsible company. Our refinance was finished in a month. Our contacts were delightful, helpful, respectful and informative. Everything was accomplished online making it a simple process. We were always kept informed and our emails and phone calls returned promptly. We highly recommend VU as this was a smooth endeavor. Thank you so much for walking us through every step.

Loan Officer: Josh Carlyon

NMLS# 1393787

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Absolutely an amazing company to work with! From preapproval to closing, it only took my wife and I two months for everything to be completed! As long as you have all the supporting needed, it is a very quick process. We received a nice house warmer gift from V.U. to welcome our guest to our new home! I highly recommend using them to buy your new home and my wife and I will definitely be using them in the future. Thank you again to the entire team who worked with us, I wholeheartedly appreciate it!!

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
Would Recommend

Great company, asked the right questions to make sure we got the best rates and savings based on veteran and disabled status. Saved money for us that I didn't even know I was eligible for.

Loan Officer: Joe Ferling

NMLS# 1034655

3.5 out of 5 Stars
Would Recommend

Mike Harrison was also tough to get a hold of sometimes but he was also very good to work with aside from that.

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

This is my second home purchase. And Veterans United made the process actually enjoyable. I would recommend to anybody . Thank you for all your help

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

My experience with Veterans United was great. There were times I felt overwhelmed with the loan process, Eric Almazan and the rest of the team helped me to stay calm with any concerns I had. All of my communications were promptly addressed. I highly recommend Veterans United. Sincerely, Randy O.

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

The idea of owning our own home seemed like a dream that we might never be able to live out. My husband reached out to Veterans United to see what our options might be and we were pleasantly surprised to find out that we were eligible for a VA home loan through this company. Our loan officer walked us through each step, answered all of our questions and kept us updated throughout the process. Never once did we feel overwhelmed. We are blessed to have connected with such a wonderful loan officer. We signed our paperwork yesterday and are now officially homeowners! We are beyond excited to begin this new chapter in life. Thank you, thank you, thank you Veterans United, Adam.and Dena!! -Love, The William's Family

Loan Officer: Adam Underwood

NMLS# 398146

4 out of 5 Stars
Would Recommend

Very good experience!

Loan Officer: Dave Buchner

NMLS# 217248

1 out of 5 Stars

Do not use this company. This company was not family friendly and not concerned that my house was sold under me. I was without a home for 3 weeks while I was waiting to close. I had a 2 week old newborn and was recovering from delivery at this time. I let them know I was living out of my car and they did not seem that warented speeding up the process. It was a nightmare and underwriting were so meticulous and particular about things that really didnt matter. Dont use them if you want to have a simple process or want to feel valued.

Response from Veterans United

Lindsay, your feedback matters. It is our desire to carry out the VA lending process in a way that provides genuine care, respect, and professionalism to each and every client. Our commitment to serving you is unwavering. The transition to home ownership presented unexpected challenges, and we understand the hardships that resulted from your previous residence. While working hard to serve you, truly, we regret having fallen short of your expectations. We hope that you are doing well in your new home and that our commitment to serve you has a lasting impact.

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Very timely, and great people working with you through the home buying process.

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Davis

NMLS# 59622

4 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

3 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

4 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

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See all 133,637 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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