The process was long, at sometimes daunting. There was consistent communication throughout.
As an active duty commissioned officer in the armed forces, I can honestly say that Veterans United is an amazing asset for active-duty and veteran members! The ease of document upload is flawless. The team that Veterans United provides is unmatched. Veterans United also provides the flexibility needed for traveling members during PCS season. Highly recommended!
I shopped around and asked a lot of friends when approaching our first mortgage, we got a lot of recommendations, but by-and-large Veterans United was the #1 recommended lender. I have to say, they were not wrong, we are grateful to have had such a painless experience, from beginning to end.Lastly, we'd like to point out that the only thing we would change is the escrow company we worked with, I'm not sure if one or our agents picked it or if VU picked it, but the distance became a factor as we got closer to closing day –– they were located about 2 hours away from us. They were also great, but being that they were so far our final closing was delayed a bit.Thanks again Veterans United, truly a wonderful experience working with you!
Our overall experience was good and we were able to close on time. However, communication once we went into contract was lacking between our lender and us and due to this there were errors made that could have been avoided..
Truly an exceptional experience from start to finish. I will be recommending Veterans United to all my military pals!
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
Jeremy and his team are seriously top notch. I was not expecting this kind of service. Normally when you think mortgage you think big bank and impersonal. Not the case at all. Jeremy and Cassie were great. I also can’t say enough about Joe Cobb. First impressions are very important and he was the first person I talked to with Veterans United when I inquired. I knew within 2 minutes of talking to him that I was going to use Veterans United due solely to the impression I had of the people. In fact I had inquired with Quicken with a very competitive rate but Joe Cobb is quite literally the reason I ultimately decided on Veterans United. It says a lot about the character and level of training and service that VU and your employees have. Give that guy a raise. Thank you all so much.
If you are looking for a great Loan Officer, Shaun Diaz is your man! Shaun helped me every step of the way and was a great asset to my home buying team. Shaun is dependable and can be reached whenever and for whatever, he will make sure your loan is in order and properly processed with no hiccups!
I just want to thank everyone who had a helping hand with anything and everything that had to do with helping our family. You guys gave me the opportunity to give my family something special that they deserved. My kids are going to grow up in a safe beautiful home now. Thank you.