Thank you for all your helpYou help us achieve our goal of acquiring a home of our own
Veterans United's customer serve was exceptional. Their team went above and beyond to make my home buying experience as stress free as possible! The website was user friendly and made it easy to upload all documents. I loved the to-do list, it kept me on track to complete everything needed as quickly as possible. I would highly recommend Veterans United to others!
Our closing date kept getting pushed back. Additional information was being requested for verification on the day of funding. Luke did not ever seem to know what was going on. He was not very good at communicating and if he was it was last minute when everything was due. Working with Luke was very stressful and we do not want to work with him again. Our real estate agent Nena had to explain a lot of stuff to us. Nena was awesome and we would recommend her to friends.
Response from Veterans United
Hello Rupica, it is important to all of us here at Veterans United that you experience great communication. While it is normal on every loan to have final verifications on the day of funding, we are sorry that this was not better explained to you in advance. Our Client Advocate team will use these comments to address the situation and promote better service in the future. Thank you for taking the time to complete this review.
I cannot say enough about my recent experience with Veterans United! They definitely deserve their highly positive reviews as a premiere VA loan provider. Not only are their rates and terms competitive, but their customer service is outstanding! They came through for me on a very quick closing, and got my loan across the finish line! Two very enthusiastic thumbs-up for Veterans United.
Both my home loans are with Veterans United. We’re basically family at this point!
Very satisfied with their process and communication. Highly recommend.
I highly recommended Veterans United to any veteran buying a home,simply outstanding in all aspects.
Great team and quick to get the closing setup. No regrets.
Everything went great, so happy with the service we got from Veterans United!