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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,723

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,601
4
13,511
3
2,013
2
909
1
689

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Showing all 123 Coast Guard service member reviews from Texas

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5 out of 5 Stars
Would Recommend

This was my second time using Veterans United. First time for a refinance & second time for a home purchase. Both times I received top notch customer service & loan processes were handled efficiently.

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend
Photo submission from Branden M.

As a first time home buyer, you made the buying process easy to understand and the to do list was fool proof.

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

We had issues getting the apraisal from the appraiser. It took the appraiser almost two weeks for VU to get the appraisal after the appraisal was completed.Evidently, this was common for this appraiser.However, Chad and Ryan were great!They keep in constant contact with me with updates on attempts to get the completed appraisal from the appraiser.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

From start to finish Josh Stack ,Senior Loan Officer did an outstanding job. Professional, polite, & attention to detail. He made a stressful time a lot easier. The website and the videos where very helpful. And well done.

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

The process was made simple and easy.

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

Jake, Colin and the team were great to work with. There were a few bumps but overall a great experience.

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Kimberly was outstanding.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Kath Athanassiou

NMLS# 842626

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Veterans United was outstanding during the entire process. If your a vet and looking to buy a home, do yourself a favor and call Veterans United.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Very fast and efficient.

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Excellent - much easier to work with than previous homes purchased using VA loan.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

I'm rating a 10 because everything worked out. There were some paperwork snafus in the end of the loan which could possibly have been avoided, but it was all good in the end.

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Keegan and Kelly were exceptional to work with! They made our experience so easy and pleasant! Would DEFINITELY recommend them and Veteran's united to anyone!

Loan Officer: Keegan Magee

NMLS# 58232

5 out of 5 Stars
Would Recommend

Absolutely love Nichole! She was with us for 2 years. Extremely knowledgeable and helpful in every way!

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Fantastic!

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Our Loan Officer, Blake Weisenfelder was awesome! He was so helpful from our first phone call all the way through. Even our Real Estate Agent commented to us how awesome it was to have Blake helping.

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

From applying for the loan to closing, the entire process is to be commended. I would highly recommend Veterans United of Austin, Texas for Veterans seeking the purchase of a home in Texas.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

There is difficulty understanding everything that needs to take place in order to get to the underwriting process. The web portal is perfect and cuts time. Emails explaining next steps and to do's were terrific.

Loan Officer: Amber Brown

NMLS# 1137822

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See all 121,723 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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