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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,378

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,458
4
34,854
3
5,784
2
1,782
1
1,500

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Showing all 1,485 Marine Corps service member reviews from California

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4.5 out of 5 Stars
Would Recommend

Our agent with Veterans United was so easy to work with, answered every question we had and guided us through the entire process. He was amazing!

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Carmack

NMLS# 1524886

4 out of 5 Stars
Would Recommend

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars
Would Recommend

Wonderful and outstanding experience!!!

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Pascual E.

Veterans United made getting into my new home in Los Angeles really easy! From the point of just starting to contemplate buying a house to closing day they have been super helpful!

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Would highly recommend. Smooth process

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Keep up the good work, and I'll send more people your way when I can.

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

I would definitely recommend VU for any VA home loan.

Loan Officer: Tyler Galloway

NMLS# 1420483

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
Photo submission from Franz M.

I wished more Veterans knew about you guys. I'm definitely letting my fellow Veteran friends know :) Thank you so much on behalf of the Magalit family.

Loan Officer: Bill Musick

NMLS# 820645

3.5 out of 5 Stars

Although my experience with my loan officer was a great experience, some of the required documentation requested by the underwriters were redundant and a waste of time. I am an active duty military member so I was asked to provide a statement of intent for reenlistment as well as a statement of service from my command. The day before I was expected to close on my home, I was asked to provide an additional letter from the VA or my command stating that initiating a VA claim would not have a negative impact on my reenlistment. My command and the Va declined to provide this letter due to the redundancy of effort on their behalf. After the underwriters talked with my command personally, I closed on my home two days after my expected close date.

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
Would Recommend

Great company, highly recommended.

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

From the minute I called Veterans United staff was informed and ready to help.

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dane Frazier

NMLS# 1779989

3 out of 5 Stars
Would Recommend

I am a veteran with TBI, and the communication was terrible. This was a very difficult experience for my wife and I. The veterans united team did a great job, but thigs were hard.

Response from Veterans United

Thank you for sharing that information with us Robert. Communication is something we are consistently focused on and we're sorry to hear you feel it wasn't up to par. We will continue to research and train best practices for communicating with our Veterans.

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
Photo submission from Joseph E.

Veterans United is an exceptional company. They were very professional and knowledgeable about the whole process. The agent I worked with was an exceptional agent, him and his team made me feel at ease. They represented Veterans United with exceptional knowledge and professionalism. I would recommend Veterans United to all my family and friends.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Highly recommend. Nothing but positive experiences throughout the process.

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

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See all 168,378 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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